Zach Zeune | Page 20

PERFECT SERVICE EVERYTIME I take my care in for (maintenance) service! I reside 2 hours away! The associates are always kind and courteous! I always receive a detailed account of the service ren (maintenance) service! I reside 2 hours away! The associates are always kind and courteous! I always receive a detailed account of the service rendered as well as the result of a complete vehicle assessment. I love Acura of Columbus and my 2020 Acura MDX! More

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Very helpful and clear with their communication. Prices are good for the quality of service provided. I've taken my car to this dealership exclusively since it was new >9 years ago. Prices are good for the quality of service provided. I've taken my car to this dealership exclusively since it was new >9 years ago. More

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Quick and professional service! Everyone is very friendly and eager to help make sure the service experience is top notch! Zach is great to work with! Everyone is very friendly and eager to help make sure the service experience is top notch! Zach is great to work with! More

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Excellent service; responsive staff; convenient location. Ride share available. Good communication via text email and phone Ride share available. Good communication via text email and phone More

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The service team at Acura Columbus is always great. Prompt, efficient, making sure the vehicle and the customer are well looked after. Zach took care of me today and did a great job. Highly recommend t Prompt, efficient, making sure the vehicle and the customer are well looked after. Zach took care of me today and did a great job. Highly recommend this service team. More

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I purchased a new TLX Advance in 2021. I had several minor mechanical issues that needed to be addressed initially, but Acura Columbus was very helpful in resolving all but one. The Wirele I had several minor mechanical issues that needed to be addressed initially, but Acura Columbus was very helpful in resolving all but one. The Wireless Charging Pad/Unit in the main console is defective, or not compatible with any iPhone 12 model or newer. We were told shortly after we recognized the problem that it would be fixed by Acura, however two years have gone by, and there has been no effort to identify a fix. Today during my routine service appointment, I inquired again about it, and was told that it will never work with our phones. It’s frustrating to know that you pay so much for a higher end car, and then find out after the fact that a desirable convenience feature can’t be repaired. The attitude and comment was “oh well, sorry about that”. Makes me wonder what other defects or shortcuts are considered acceptable by Acura when selling a vehicle (without notifying a consumer ahead of time). Other than that, I’ve had a decent experience with this dealership, and I do appreciate the detailed follow up after I’ve had the car in for service. More

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Service department was great. Zach took care of my vehicle and was great to work with. Zach took care of my vehicle and was great to work with. More

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Columbus Acura is alway fast to get you checked in and the service done fast and right. The service writers are as nice and very helpful. the service done fast and right. The service writers are as nice and very helpful. More

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You guys run a good ship. Keep up the good work. It’s a pleasure doing business with people like you that provide a consistent good service. Keep up the good work. It’s a pleasure doing business with people like you that provide a consistent good service. More

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I was extremely impressed with the service! Picking my car up and returning on time! Picking my car up and returning on time! More

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