Zach Zeune | Page 28

New tire installation Ordered the tires with the help of the service technician (at a lower price) Ince they were delivered to the dealer they were installed without issue. Ordered the tires with the help of the service technician (at a lower price) Ince they were delivered to the dealer they were installed without issue. Had a nice cold beer across the street at the pint room and got a text when the car was ready to be picked up Thanks Acura More

by swebb757 Verified Customer Verified Customer

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In and out - Efficient Both my wife's TLX and my RDX B1 service lights came on at nearly the same time. So I called and made an appointment for both of our vehicles to be se Both my wife's TLX and my RDX B1 service lights came on at nearly the same time. So I called and made an appointment for both of our vehicles to be serviced at the same time. We dropped both off, walked to lunch, and 75 minutes later both vehicles were clean and ready for us. More

by SZANON Verified Customer Verified Customer

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Great Car and Service Over all pleased with service and RDX. II continue to buy Honda products just like my children. Always a pleasure to with with the dealership. Over all pleased with service and RDX. II continue to buy Honda products just like my children. Always a pleasure to with with the dealership. More

by MBARILLA0 Verified Customer Verified Customer

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Another Outstanding Experience Once again, Acura Columbus has exceeded my expectations. As I have done previously, I must compliment The service, scheduling, and Parts teams as they Once again, Acura Columbus has exceeded my expectations. As I have done previously, I must compliment The service, scheduling, and Parts teams as they have done an outstanding job in maintaining my car. Kudos to all, A+ More

by oster1 Verified Customer Verified Customer

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Convenient, fast and thorough This was my first experience with the Acura of Columbus service department. I purchased my Acura 2016 TLX in Scottsdale, Arizona . My first service ex This was my first experience with the Acura of Columbus service department. I purchased my Acura 2016 TLX in Scottsdale, Arizona . My first service experience at Acura of Columbus far surpassed what I had been expecting, On an early Saturday morning, I was greeted by three valet persons and directed to Zack Zeune who quickly registered me for my 30K service at the dealership. He explained to me the service process, how I would be updated during the process, gave me an estimate and finally a complimentary loaner. While I was at work, Zack phoned me to tell me that my 30K service had been completed and gave me a recommendation for the replacement of cabin filters which I had been expecting. Zack thoroughly explained the importance of the replacement which I appreciate as I try my best to keep my car in good condition. Zack also explained to me the warranty on a front fender insulation issue I had noticed a couple weeks ago, and assured me that the dealership would phone me as soon as the part was available for replacement. I feel very confident just after my first visit at Acura of Columbus that I am in excellent hands. I am extremely pleased with the service department. More

by GCHECKLER1 Verified Customer Verified Customer

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Unexpected Service need The service department goes above and beyond to get you going. I had an unexpected service issue and they made time to take care of me so that I coul The service department goes above and beyond to get you going. I had an unexpected service issue and they made time to take care of me so that I could get home at the end of the day. More

by CLAY15 Verified Customer Verified Customer

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A1 service. Thank you Acura Columbus for speedy and complete professional service on my new Acura. This was my first service on my new car and it took less than a Thank you Acura Columbus for speedy and complete professional service on my new Acura. This was my first service on my new car and it took less than an hour. Shout out to Zach and Todd for a great job, as usual. Thanks! More

by MMRAMZ Verified Customer Verified Customer

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service scheduled online, got in quickly. Zach got my B1 going and went flawless. Talked w Todd when service was completed. No games. Just as it should be. scheduled online, got in quickly. Zach got my B1 going and went flawless. Talked w Todd when service was completed. No games. Just as it should be. More

by tds2 Verified Customer Verified Customer

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Swervice Zack was exceptional, excellent customer service and very knowledgeable. Awesome experience and friendly environment. He immediately knew the process Zack was exceptional, excellent customer service and very knowledgeable. Awesome experience and friendly environment. He immediately knew the process and was very transparent about how long it will take to order parts needed to repair the my car. More

by FJAMA Verified Customer Verified Customer

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Service department I have a 1 o'clock appointment I didn't get my car until 3:45 when you have an appointment he shouldn't have to wait almost 2 hours or more a kid tha I have a 1 o'clock appointment I didn't get my car until 3:45 when you have an appointment he shouldn't have to wait almost 2 hours or more a kid that waited on me didn't know if I had the package deal my car every time I go in I feel like nobody knows anything about my car More

by buggsy1963 Verified Customer Verified Customer

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