Zach Zeune
Zach Zeune at Acura Columbus

Zach Zeune | Page 5

Service Consultant

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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5.0
458 Reviews

Dealership Experience

14 yrs, 7 mos

5.0

458 Reviews

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458 Reviews of Zach Zeune

June 13, 2025

Dealership Rating
Employee Rating

Accurate wait time. Had no issues with services. Service advisor communicated bey well with expectations etc. More

by Taelorls98
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Acura Columbus responded

So glad to read about the communication with Zach — that is so important! Glad all went well. - John Connelly Owner/Acura Columbus

June 10, 2025

Dealership Rating
Employee Rating

Always appreciate the service experience from the valet drop off to the communication during service appts. Todd and Zach always have customer service engagement w estimated service time and easy check ou More

by tomclements42
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Skidmore

Jun 10, 2025

Acura Columbus responded

Very nice! Thank you - I really appreciate it. Todd and Zach are a great team. Thanks, John Connelly Owner/Acura Columbus

May 29, 2025

Dealership Rating
Employee Rating

We’ve purchased and had our Acuras serviced at Columbus Acura for over 25 years. We’ve had/have some other makes of cars too, but those dealerships lag way behind Columbus Acura in the area of service! Tha More

by msayre7929
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Acura Columbus responded

Thank you 25x over! Such a nice note and we greatly appreciate it. Thanks, John Connelly Owner/Acura Columbus

April 28, 2025

Dealership Rating
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The best car servicing and dealership. The fact I don’t need to leave my own home to have my car serviced is incredible!!! Amazing customer service. More

by Pili
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert

Apr 28, 2025

Acura Columbus responded

Thank you very much — I am glad Robert and Zach could help. - John Connelly Owner/Acura Columbus

April 24, 2025

Dealership Rating
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Great service-I love the valet service for maintenance for my vehicle. This was a game changer for me-thanks for the consideration of my time and making it easy to maintain my Acura! The best!! More

by Kelly K
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Driver that picked up vehicle was excellent and professional- I did not catch his name but he was wonderful!

Apr 24, 2025

Acura Columbus responded

Very nice! Thank you Kelly. - John Connelly Owner/Acura Columbus

April 09, 2025

Dealership Rating
Employee Rating

Everyone was welcoming. Services to be done were explained completely. Time to complete services was a little under the estimate. I’m satisfied with this experience. More

by Rich Finn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Laura Heinze

Apr 12, 2025

Acura Columbus responded

That is all good - thanks for sharing and taking the time to write. We appreciate it! Thanks, John Connelly Owner/Acura Columbus

March 26, 2025

Dealership Rating
Employee Rating

Everything handled timely and professionally. Check in a breeze , All repairs completed as advised by service advisor. All repairs covered by maintenance contract so no additional out of pocket e More

by fhale42424
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Acura Columbus responded

Thank you so much! Very nice. We appreciate it. Thanks, John Connelly Owner/Acura Columbus

March 18, 2025

Dealership Rating
Employee Rating

Friendly and thorough! It so easy and quick to text my issues and get a repair date. Service people are friendly and knowledgeable. Being able to get a loaner is an awes More

by PaulBohmlander
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 21, 2025

Acura Columbus responded

Agreed on the loaners! Crazy that we have about 45 of them ($2.7 million in inventory that we finance with the bank) and we seem to have them all booked out every single day. Glad you like the texting - so do I very much. We are very fortunate to have Todd, Zach, Jami, Clay, Ashley, Jerry and Hayley and I am glad they have been helpful to you. Thanks, John Connelly Owner/Acura Columbus

January 09, 2025

Dealership Rating
Employee Rating

I purchase cars from this dealership because of the service department. Their service is outstanding and very convenient. As long as Acura makes cars and Columbus Acura is in business, I will purchas More

by leslied0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terry Nader

Jan 10, 2025

Acura Columbus responded

So nice! Made my day. Thank you. I shared with all at work. Have a good weekend! - John Connelly Owner/Acura Columbus

December 31, 2024

Dealership Rating
Employee Rating

The staffs are professional, friendly, and answer all of my questions. I would highly recommend to my friends. More

by Sokuntheary.Ke
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 01, 2025

Acura Columbus responded

Thank you for the recommendation - greatly appreciated! - John Connelly Owner/Acura Columbus

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