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Zack Nixon
Zack Nixon at Sam Pack's Five Star Ford Lewisville
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Zack Nixon | Page 3

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
315 Reviews
5.0

315 Reviews

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315 Reviews of Zack Nixon

January 31, 2024

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Employee Rating

The service team did an outstanding job of taking care of all my service needs. Even stayed late to ensure all was good to go. More

by Todd L
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Julie Tucker, Sean Quackenbush

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Feb 01, 2024

Sam Pack's Five Star Ford Lewisville responded

Todd, We value the opportunity to help with your automotive needs at Five Star Ford Lewisville. Zack and our team remain readily available for questions or to schedule your next appointment. Stay in touch at 972-221-2900. Thank you, Kelly Blackwell, General Manager

January 29, 2024

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Employee Rating

Zach Nixon, my service advisor is exceptional to work with. He’s thorough and pleasant to do business with. More

by hallrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Rogers

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Jan 30, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, hallrall, for rating your visit to the Five Star Ford Lewisville service center. Zack and Shane remain available for questions at 972-221-2900. Don't hesitate to call when you have automotive concerns. Take care, Kelly Blackwell, General Manager

January 29, 2024

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Great same-day service! Couldn’t wash but it was 30 degrees outside so no worries there. Was in and out in a couple hours with oil change and software updates. More

by Sidney Jett
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 30, 2024

Sam Pack's Five Star Ford Lewisville responded

Sidney, Timely service is the goal at Five Star Ford Lewisville. When you have future vehicle concerns, reach Zack and our techs at 972-221-2900. We want you happy in your Ford. Thank you, Kelly Blackwell, General Manager

January 27, 2024

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Zack is always on point the whole service depart is bad xxx always take care of the customer More

by peteyork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano, Shane Rogers , Paul Sears

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Jan 28, 2024

Sam Pack's Five Star Ford Lewisville responded

Peteyork, Thank you for your loyalty to Zack and the Five Star Ford Lewisville service center. It was our pleasure to assist you, and we are truly thankful for the trust you placed in us. Reach our service team at 972-221-2900 any time you need advice. Safe travels and call us any time. Take care, Kelly Blackwell, General Manager

January 23, 2024

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Employee Rating

Good service today for a full synthetic Mobil 1 oil and filter change—-in and out in less than an hour More

by Trainman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Stanford

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Jan 24, 2024

Sam Pack's Five Star Ford Lewisville responded

Trainman, Our focus in the Five Star Ford Lewisville service center is complete customer satisfaction. Don't hesitate to contact Zack and Craig at 972-221-2900. Reach out any time you have automotive questions. Safe travels and thanks for your endorsement! Best regards, Kelly Blackwell, General Manager

January 16, 2024

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Employee Rating

They did good oil change and tire rotation and supposedly checked out the automatic headlight switch More

by suesue22
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Service Time
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Recommend Dealer
Yes
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Jan 17, 2024

Sam Pack's Five Star Ford Lewisville responded

Suesue22, We appreciate you and your business at Five Star Ford Lewisville. Count on Zack at 972-221-2900 whenever you have vehicle concerns. Thank you for rating your recent service visit! Best regards, Kelly Blackwell, General Manager

December 28, 2023

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The service was outstanding. Everything was timely and done very well. I will be back for future service More

by irishonline
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2023

Sam Pack's Five Star Ford Lewisville responded

Irishonline, Thank you so much for servicing your vehicle at Five Star Ford Lewisville. Zack is great at sharing knowledge with our customers. When you have future care concerns, please reach him at 972-221-2900. Best regards, Kelly Blackwell, General Manager

December 19, 2023

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Employee Rating

Alway like coming the this dealership and I love working with ZackNixon. Always keeps inform of all the work. Great customer service from Zack Nixon. More

by Moragajr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2023

Sam Pack's Five Star Ford Lewisville responded

Moragajr1, Count on Zack and the Five Star Ford Lewisville service team for the care of your Ford again. Your complete satisfaction with our work and knowledge is the goal. Reach out to 972-221-2900 with maintenance or repair concerns. Thank you, Kelly Blackwell, General Manager

December 14, 2023

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Employee Rating

Zach with great. Kept me in the loop of what was going on with my car More

by Karate-Kid-Garage
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 15, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Karate-Kid-Garage, for recognizing Zack and the Five Star Ford Lewisville service center. Helping you stay informed about your car is our goal. Reach out to 972-221-2900 any time you need advice. We hope you count on us again. Best regards, Kelly Blackwell, General Manager

December 13, 2023

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Employee Rating

Johnathon Spence, my service advisor, did an excellent job of explaining my problem and the cause. More

by Phil Hudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathon Spence - 5 stars

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Dec 14, 2023

Sam Pack's Five Star Ford Lewisville responded

Phil, Thank you for selecting Five Star Ford Lewisville for your vehicle care. Should you have additional needs or specific concerns, please don't hesitate to contact Zack and our techs at 972-221-2900. Your loyalty is highly valued, and ensuring your satisfaction remains our utmost priority. Safe travels, Kelly Blackwell, General Manager

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