Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Zack Nixon
Zack Nixon at Sam Pack's Five Star Ford Lewisville
Refer Me

Zack Nixon | Page 2

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

Contact Me
5.0
315 Reviews
5.0

315 Reviews

Write a Review

315 Reviews of Zack Nixon

March 15, 2024

Dealership Rating
Employee Rating

Zach Nixon in service is great! ! He ensures our work trucks & city car are in tip-top shape More

by jenamayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Mar 16, 2024

Sam Pack's Five Star Ford Lewisville responded

Jenamayer, We appreciate the opportunity to service your vehicles at Five Star Ford Lewisville. Zack is a valued member of our team and this recognition is appreciated. Don't hesitate to call him with questions at 972-221-2900. Thank you for your business and kind words. Best regards, Kelly Blackwell, General Manager

March 07, 2024

Dealership Rating
Employee Rating

Zach my service advisor did a great job of communicating during the servicing of my Maverick. Quick and easy and great customer service. More

by waflyer22
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez, Alex Ruiz

Helpful
Report | Print
Mar 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Waflyer22, Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Zack provided excellent communication throughout your Maverick's service. It's always rewarding to know our service advisors are making a positive impact. We strive to make every service visit at Five Star Ford Lewisville and we look forward to hearing from you again at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 05, 2024

Dealership Rating
Employee Rating

I like your service and how you work i will come back next service to five star ford More

by Jesusarturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano, Shane Rogers , Paul Sears

Helpful
Report | Print
Mar 06, 2024

Sam Pack's Five Star Ford Lewisville responded

Jesusarturo, Thank you for choosing Five Star Ford Lewisville. We appreciate your business and look forward to serving you with the utmost dedication and professionalism during your future service visits. Please reach our advisors at 972-221-2900. We look forward to see you and your Ford again. Best regards, Kelly Blackwell, General Manager

February 24, 2024

Dealership Rating
Employee Rating

Zack was great he kept me informed thru the whole process. Made sure I was happy before leaving. More

by dmac3539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 25, 2024

Sam Pack's Five Star Ford Lewisville responded

Dmac3539, It is great to know Zack and the service team at Five Star Ford Lewisville took good care of you and your Ford. We look forward to scheduling future appointments at 972-221-2900. Enjoy safe travels and please reach out when have vehicle questions. Thank you, Kelly Blackwell, General Manager

February 14, 2024

Dealership Rating
Employee Rating

Got great help from Zach N who was knowledgeable and friendly! My car was serviced quickly. Would recommend More

by Kristenalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 15, 2024

Sam Pack's Five Star Ford Lewisville responded

Kristen, Thank you for choosing Zack and the Five Star Ford Lewisville service team for the care of your vehicle. We hope you count on us again. Reach out to 972-221-2900 whenever you need automotive advice. We are here to share our knowledge. Best regards, Kelly Blackwell, General Manager

February 14, 2024

Dealership Rating
Employee Rating

Competent timely knowledgeable. Great prognosis of issues and correction. Great customer relations Zack and Craig. More

by Jymleonardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig. In service. Superior

Helpful
Report | Print
Feb 14, 2024

Sam Pack's Five Star Ford Lewisville responded

Jymleonardi, On behalf of Zack and the entire Five Star Ford Lewisville service team, thank you for your endorsement. Helping you care for you Ford is important to us and welcome additional questions at 972-221-2900. Don't hesitate to give us a call. Thank you, Kelly Blackwell, General Manager

February 06, 2024

Dealership Rating
Employee Rating

Appreciated the communication throughout the day and the follow-through on the original commitment. Thanks! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano, Shane Rogers , Paul Sears

Helpful
Report | Print
Feb 07, 2024

Sam Pack's Five Star Ford Lewisville responded

Paul, Thank you for recognizing so many of the Five Star Ford Lewisville service team. Communication continues to be a focus. Call us at 972-221-2900 with questions about your Ford any time. We are here to share our knowledge. Best regards, Kelly Blackwell, General Manager

February 04, 2024

Dealership Rating
Employee Rating

Zach was awesome as always. Went above and beyond to give me the best deals along with a peace of mind. More

by Kiran.babyvp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 04, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Kiran.babyvp, for rating your Five Star Ford Lewisville visit. Customer experience is a focus at our dealership and we are happy you found great service with Zack. When you have future maintenance or repair needs, we hope to hear from you at 972-221-2900. Best regards, Kelly Blackwell, General Manager

February 02, 2024

Dealership Rating
Employee Rating

ZACH IS AWESOME! !! He restored my faith in this dealership and it's outlook on service. More

by PapaLarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Bratcher, Tom Andrews

Helpful
Report | Print
Feb 02, 2024

Sam Pack's Five Star Ford Lewisville responded

PapaLarry, Thank you for recognizing Zack and his efforts to regain your trust in Five Star Ford Lewisville. We value your feedback and hope you count on us for future automotive needs. If there is anything else you would like to share, please reach me at kblackwell@sampack.com or 972-221-2900. Your complete satisfaction is definitely our goal. Sincerely, Kelly Blackwell, General Manager

February 02, 2024

Dealership Rating
Employee Rating

I’m very satisfied with service department and the staff that provided me with my need’s while my vehicle been repaired. Grate job. Thank you More

by Tractor 4235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Feb 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Tractor 4235, for taking the time to rate your Five Star Ford Lewisville service visit. Customer experience is important and we invite you to reach Zack at 972-221-2900 with maintenance or repair concerns any time. We look forward to seeing you again. Best regards, Kelly Blackwell, General Manager

1
2
3
...
32

Dealership Inventory (362 Vehicles)

used 2020 Cadillac Escalade car, priced at $48,500
2020 Cadillac Escalade
used
Crystal White Tricoat exterior
Unknown
Four-wheel Drive
$48,500
View Details
new 2023 Ford F-150 car, priced at $59,640
2023 Ford F-150
new
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive
$59,640
View Details
used 2023 Chevrolet Malibu car, priced at $20,000
2023 Chevrolet Malibu
used
Dark Ash Metallic exterior
CVT
Front-wheel Drive
$20,000
View Details
new 2023 Ford F-150 car, priced at $61,605
2023 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
$61,605
View Details
new 2024 Ford Explorer car, priced at $36,933
2024 Ford Explorer
new
Iconic Silver Metallic exterior
Automatic
Rear-wheel Drive
$36,933
View Details
new 2024 Ford Bronco Sport car, priced at $31,948
2024 Ford Bronco Sport
new
SHADOW BLACK exterior
Automatic
Four-wheel Drive
$31,948
View Details
View All Inventory