Zack Rooks

Zach came right over when I pulled in the shop. I was in and out in a timely manner. The only issue was after my tire rotation my tire light came on and did not go off. My husband added air in two I was in and out in a timely manner. The only issue was after my tire rotation my tire light came on and did not go off. My husband added air in two of my tires and everything was back to normal. More

by crystalcreech2018 Verified Customer Verified Customer

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They have been great about working me in for an oil change without advanced appointment. change without advanced appointment. More

by MIKKIMAC75 Verified Customer Verified Customer

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The technician check the oil on the car as soon as we got there with the engine still hot and oil did not have time to drain down told us that It was low. We brought the car in because we were trying to figu there with the engine still hot and oil did not have time to drain down told us that It was low. We brought the car in because we were trying to figure out if it was a transmission issue or a sensor issue. We knew it had hard shifting, and the only answer we received is It is shifting hard. We already knew that. The lady at the counter didn’t even want to give my husband the keys to our own vehicle. The check he needed to pay was in the car and she treated him like a criminal walking out to unlock the car for him to get the check that is our car we paid for it. No one should be able to hold our keys from us. Just completely disrespectful Service no I don’t recommend going there at all. More

by Arla and Albert Shelton Verified Customer Verified Customer

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It was a great experience,all the employees that work there make you feel at home and are very hospitable there make you feel at home and are very hospitable More

by jarrodspeakman Verified Customer Verified Customer

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This is my 3rd vehicle from this place and very happy they are always so nice and helpful! they are always so nice and helpful! More

by 50snoopdog50dnc Verified Customer Verified Customer

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You all were great I couldn't have found anyone any nicer than you at Tony Sierra. I love my Nissan rogue thanks for everything. than you at Tony Sierra. I love my Nissan rogue thanks for everything. More

by balkidtam Verified Customer Verified Customer

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After calling Nissan, and the dealership trying to get assistance with a new transmission, and everyone saying nothing they could do. I talked to a financial person and he reminded me that I have a lifeti assistance with a new transmission, and everyone saying nothing they could do. I talked to a financial person and he reminded me that I have a lifetime warranty that covers transmission More

by tab.reynoldsdnc Verified Customer Verified Customer

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Appt was for 4:00. I arrive a few minutes early. Greeted immediately. Wait time was minimal. Completion time was excellent. I arrive a few minutes early. Greeted immediately. Wait time was minimal. Completion time was excellent. More

by jennette0159 Verified Customer Verified Customer

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The service department was fantastic to work with! They took gem rear care of us! They took gem rear care of us! More

by 35057jhoenshell Verified Customer Verified Customer

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When I have to explain to the technician and the master technician exactly how to reproduce an issue after already telling them once. It tends to put a damper on my mood. I was assured that everything was technician exactly how to reproduce an issue after already telling them once. It tends to put a damper on my mood. I was assured that everything was working properly and it took the service manager actually listening to my instructions and seeing that I was right all along and all the technicians needed to do was follow the instructions I left. More

by swatts528 Verified Customer Verified Customer

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