

Dealership Experience
6 mos
Industry Experience
6 mos
Languages Spoken
English
93 Reviews
Write a Review93 Reviews of Zack Rooks
July 02, 2025
Very good people, easy to work with,very professional and they do all they can to connect you with your perfect vehicle! What amazed me the most is they call you within a few days to ask you how you are liki they do all they can to connect you with your perfect vehicle! What amazed me the most is they call you within a few days to ask you how you are liking your vehicle and dislikes,,even asked if I wanted to trade and find the one I did like! I went from a Jeep Grand Cherokee to a smaller vehicle, this was my idea and it got some getting used to,,Zach heard the hesitation in my voice over the phone,,told me to come back in! I am now 30 days in, and I love my new Kicks today,,also had a minor recall in first week, nothing serious and they handled it immediately! I really want to emphasize ,,if you want a good vehicle,,go see Tony Serra Nissan, ask for Zack,,he'll put you into something that accommodates you! More
Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young, Cody Salem, Ashley Cox
June 30, 2025
It not bad deal. It was easy to work thing out. I am have car in day. It was easy to work thing out. I am have car in day. More
Other Employees Tagged: Wyatt Andrews, Amanda Badgwell, Maxine Young, Michael Crider, Cody Salem, Rebecca Locke, Reece Weissend
June 26, 2025
The dealership overcharges even floor mats which was $100 less in Decatur and online. They tried to schedule me for a meeting to come in when I didn’t agree to it. I told them a day that would be best for me less in Decatur and online. They tried to schedule me for a meeting to come in when I didn’t agree to it. I told them a day that would be best for me to come in, but never gave them specifics. They called back asking if I was still going to come at 12pm and said I scheduled an appointment. Everything felt very aggressive. More
June 25, 2025
Great job ? ? Great service and friendly staff made my experience smooth, quick, and enjoyable. Highly recommend this dealership for their honesty, professionalis ? Great service and friendly staff made my experience smooth, quick, and enjoyable. Highly recommend this dealership for their honesty, professionalism, and excellent customer care. More
Other Employees Tagged: Zack Rooks
June 25, 2025
They were very kind and helpful to me. They did a great job for me. They did a great job for me. More
Other Employees Tagged: Amanda Badgwell
June 25, 2025
Better management and service team than before. We love Mike our Sales Rep he honest and always working for you! We love Mike our Sales Rep he honest and always working for you! More
Other Employees Tagged: Amanda Badgwell

