Luke was a great help during the buying process.
He answered all of my questions and was on top of resolving any issues that I experienced before and after my purchase.
He answered all of my questions and was on top of resolving any issues that I experienced before and after my purchase.
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by mrack78
Verified Customer
Verified Customer
Other Employees Tagged:
Wyatt Andrews
, Luke Kilgo and Matthew Hanson
Sep 28, 2025 -
Tony Serra Nissan responded
Glad to hear it! Luke takes pride in making car buying at Tony Serra Nissan smooth from start to finish—questions answered, issues handled, and customers taken care of every step of the way.
The service advisor was accommodating and the technician
fixed my car in a timely manner. Thank you.
fixed my car in a timely manner. Thank you.
More
by Christinecwright
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2025 -
Tony Serra Nissan responded
Glad to hear it! At Tony Serra Nissan, our advisors aim to make things accommodating up front, and our technicians aim to finish strong. Thanks for trusting us with your car.
Easy to schedule an appointment.
Quick service for standard maintenance. Easy to communicate with. Quick service paperwork delivery sent to my email .
Quick service for standard maintenance. Easy to communicate with. Quick service paperwork delivery sent to my email .
More
by mboatright900
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Sep 21, 2025 -
Tony Serra Nissan responded
Thanks for sharing! We aim to make service at Tony Serra Nissan as simple as scheduling, as quick as maintenance should be, and as smooth as hitting ‘send’ on that email. Glad we delivered on all three.
Easy drop off and nice clean place to wait for pick up.
Staff was professional and very helpful
Staff was professional and very helpful
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by Andrew
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amanda Badgwell, Reece Weissend
Sep 21, 2025 -
Tony Serra Nissan responded
Andrew, glad to hear it! At Tony Serra Nissan, service should be as easy as drop-off, as comfortable as the wait, and as professional as the team behind it. Thanks for letting us know we hit the mark.
You people told me a lie about my oip changes, and I will
never be going to do business with Serri Neson again!
never be going to do business with Serri Neson again!
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by jamesjr1961.jr
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Tony Serra Nissan responded
We’re sorry to hear this experience left you feeling misled—and even sorrier that ‘Serri Neson’ took the heat instead of Tony Serra Nissan. Oil changes should be smooth, not stressful. Please reach out to our customer service ninja, Maxine, at 256-676-2435. She’ll work to set the record straight and hopefully get us back in your good graces.
Always good to their customers and always quick about
getting the customer in and out , so glad I chose Tony serra Nissan to buy my new car ,,,,, outstanding performance and great people .
getting the customer in and out , so glad I chose Tony serra Nissan to buy my new car ,,,,, outstanding performance and great people .
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by ryanbohannon60
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amanda Badgwell, Reece Weissend
Sep 16, 2025 -
Tony Serra Nissan responded
Outstanding customers deserve outstanding service — glad we could deliver both for you here at Tony Serra Nissan in Cullman.
Awesome job!
! I was in and out quickly and even as a walk-in! Thank you!!
! I was in and out quickly and even as a walk-in! Thank you!!
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by jefferyhbelknap
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amanda Badgwell, Reece Weissend
Sep 11, 2025 -
Tony Serra Nissan responded
Glad we could get you in and out quick — walk-ins usually take longer than a coffee order, but our service team likes to keep things moving at Tony Serra Nissan in Cullman.
This dealership has friendly customer service in the
service department and they work quickly and are knowledgeable about what I need.
service department and they work quickly and are knowledgeable about what I need.
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by jennadpayne
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amanda Badgwell
Sep 09, 2025 -
Tony Serra Nissan responded
Glad to hear it — fast, friendly, and knowing what you need is exactly how the service team likes to operate. They’ll take the compliment and keep working like a pit crew here at Tony Serra Nissan in Cullman.
The dealership, is excellent They were very
kind,courteous, fabulous service. I would recommend, the dealership to everyone.
kind,courteous, fabulous service. I would recommend, the dealership to everyone.
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by marcella63rose
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Sep 09, 2025 -
Tony Serra Nissan responded
Kind, courteous, and fabulous — we’ll take that report card any day. Thanks for recommending Tony Serra Nissan in Cullman, we’ll keep working to earn it.
Was quick on the oil change and was very pleased with the
service I recommend them for service
service I recommend them for service
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by pid1952
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amanda Badgwell, Reece Weissend
Sep 09, 2025 -
Tony Serra Nissan responded
Glad we kept the oil change quick — our service team takes ‘in and out’ seriously. Appreciate the recommendation and thanks for trusting Tony Serra Nissan in Cullman.
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