Zack Rooks | Page 11

Buffy was very professional and kind she listened to my concerns and really put attention to working them out. She checked in with us often to let us know the status of our services, and she took time to concerns and really put attention to working them out. She checked in with us often to let us know the status of our services, and she took time to complement my jewelry, which I loved! More

by barnett6 Verified Customer Verified Customer

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I pulled my car into the lot, went inside and told the salesperson I could hear an annoying ticking sound emanating from the front passenger side of the car. When I lightly touch the brake it ceases makin salesperson I could hear an annoying ticking sound emanating from the front passenger side of the car. When I lightly touch the brake it ceases making the sound. When I take my foot off the brake the annoying sound returns.He said to wait in the waiting area so they could check it out. He came back 15 minutes later and said they couldn't find anything wrong with it- no annoying ticking sound. I said okay. I pulled out of your lot, went about a block and the annoying ticking sound was there. I got this car a couple months ago and the annoying ticking sound started the other day. A person would have to be stone deaf not to hear it. More

by Dand827 Verified Customer Verified Customer

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As always I had a great experience with expert service Will return for future services Will return for future services More

by amshockley94 Verified Customer Verified Customer

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I was sold a vehicle with issues and they refused to fix it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them it bc I didn’t buy their extended warranty. It was within the parameters of the month it was bought. I will tell everyone I Know not buy from them More

by Screwed Over Verified Customer Verified Customer

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Oil change and tire rotation and balancing performed in less time than promised with scheduled appointment. less time than promised with scheduled appointment. More

by abneydebbydnc Verified Customer Verified Customer

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Scheduling was quick and easy over the phone. When I arrived, the service advisor immediately let me know they were short-staffed, with only one oil change technician available for all appoint When I arrived, the service advisor immediately let me know they were short-staffed, with only one oil change technician available for all appointments. I appreciated the upfront honesty and was informed that the wait would be longer than usual. Throughout the visit, I received timely updates via text and email. The service was completed as expected, and before I left, the advisor offered a sincere apology once again for the extended wait. More

by mboatright900 Verified Customer Verified Customer

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Communication every aspects in the knowledge of my car helpful but had no loaner car helpful but had no loaner car More

by angiejbeasley58 Verified Customer Verified Customer

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My car was in their shop for a diagnostic test and repair. Less than 2 weeks later, I broke down on the side of the road, and they said it was a total coincidence, an unrelated issue, wanting me to pa repair. Less than 2 weeks later, I broke down on the side of the road, and they said it was a total coincidence, an unrelated issue, wanting me to pay more. I believe it was misdiagnosed the first time, and we took it to another shop. More

by KCT312 Verified Customer Verified Customer

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I I was end and out in about 35 minutes and everybody was so nice would recommend them. so nice would recommend them. More

by debrohmayers68 Verified Customer Verified Customer

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Service was good. Ok you want more While I was at your dealership the fish escaped the pond again. This time they killed 3 chickens, 4 ducks a canary and got our goat Ok you want more While I was at your dealership the fish escaped the pond again. This time they killed 3 chickens, 4 ducks a canary and got our goat pregnant More

by Ltboone71 Verified Customer Verified Customer

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