Communication every aspects in the knowledge of my car
helpful but had no loaner car
helpful but had no loaner car
More
by angiejbeasley58
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amanda Badgwell, Reece Weissend
Nov 02, 2025 -
Tony Serra Nissan responded
Angie, we appreciate your patience and are glad the team kept you informed every step of the way.
Sorry about the loaner situation — next time, we’ll try to have the car and the courtesy covered.
Thanks for trusting Tony Serra Nissan!
My car was in their shop for a diagnostic test and
repair. Less than 2 weeks later, I broke down on the side of the road, and they said it was a total coincidence, an unrelated issue, wanting me to pa
repair. Less than 2 weeks later, I broke down on the side of the road, and they said it was a total coincidence, an unrelated issue, wanting me to pay more. I believe it was misdiagnosed the first time, and we took it to another shop.
More
by KCT312
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Tony Serra Nissan responded
We’re truly sorry to hear about this situation — that’s never the experience we want for our customers. Our goal at Tony Serra Nissan is transparency, accuracy, and care with every repair. Please reach out to Maxine, our customer service ninja, at (256) 676-2435 so she can personally review what happened and help find a resolution.
I I was end and out in about 35 minutes and everybody was
so nice would recommend them.
so nice would recommend them.
More
by debrohmayers68
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amanda Badgwell, Reece Weissend
Service was good.
Ok you want more
While I was at your dealership the fish escaped the pond again. This time they killed 3 chickens, 4 ducks a canary and got our goat
Ok you want more
While I was at your dealership the fish escaped the pond again. This time they killed 3 chickens, 4 ducks a canary and got our goat pregnant
More
by Ltboone71
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amanda Badgwell, Reece Weissend
Oct 27, 2025 -
Tony Serra Nissan responded
We always aim for great service — but clearly, our fish have gone above and beyond again. 🐟
We’ll have a word with them about boundaries (and barnyard etiquette).
Thanks for the laugh — and for visiting Tony Serra Nissan, where the service is serious but the stories never are.
The dealership has always been good to me.
I always get my oil changed there and they always do a good job.
I always get my oil changed there and they always do a good job.
More
by angielovett4242
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Oct 27, 2025 -
Tony Serra Nissan responded
We really appreciate that — it means a lot to have your continued trust. Thanks for sticking with Tony Serra Nissan through the years!
Average service department.
Average service department. Basic needs are met and taken care of. Good for standard service.
Average service department. Basic needs are met and taken care of. Good for standard service.
More
by garynelson81
Verified Customer
Verified Customer
Other Employees Tagged:
Zack Rooks
Oct 27, 2025 -
Tony Serra Nissan responded
Gary, we appreciate the honest feedback — “average” isn’t where we like to park. Zack and the Tony Serra Nissan service team are always working to turn a standard visit into a standout one. Thanks for giving us the chance to keep earning that next star.
Easy to work with.
Alway available for oil change and tires. Fast service. Friendly staff.
Alway available for oil change and tires. Fast service. Friendly staff.
More
by MONASADAMSON
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Maxine Young
, Amanda Badgwell, Reece Weissend
Oct 27, 2025 -
Tony Serra Nissan responded
We love hearing that — fast, friendly, and always ready is exactly how we aim to roll! Thanks for trusting Tony Serra Nissan for your oil changes, tires, and everything in between.
Service was fast and efficient.
Waiting room was comfortable and liked the water and coffee.
Waiting room was comfortable and liked the water and coffee.
More
by Betty Warren
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Wyatt Andrews
, Amanda Badgwell, Reece Weissend
Oct 27, 2025 -
Tony Serra Nissan responded
Betty, glad to hear both your car and your coffee were running smoothly! Thanks for visiting Tony Serra Nissan — we’ll keep the service quick and the coffee hot for next time.
They are always able to take care of me when I need
regular service without an appointment Thank you
regular service without an appointment Thank you
More
by dorothyhortondnc1934
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Tony Serra Nissan responded
We love hearing that — quick, reliable, and ready when you need us is what we aim for! Thanks for trusting Tony Serra Nissan to keep your car in top shape.
Dropped off car.
- in short order found the problem and fixed it. Thank you so Betty mic
- in short order found the problem and fixed it. Thank you so Betty mic
More
by lfbice54dnc
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Tony Serra Nissan responded
Glad everything went smoothly — quick drop-off, five-star results. Thanks for trusting Tony Serra Nissan; we’ll call that mission accomplished.