Zack Shertzer
Zack Shertzer at Ford of Cookeville

Zack Shertzer | Page 2

Sales

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

5.0
60 Reviews

Buying a car is a big decision, and I’m here to guide you every step of the way. I take pride in listening, understanding what matters most to you, and helping you drive away with confidence. Changing lives one car at a time. I’d love the opportunity to help you next!

5.0

60 Reviews

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Languages Spoken

English English

Spanish Spanish

60 Reviews of Zack Shertzer

August 14, 2026

Dealership Rating
Employee Rating

Zack was a great help, enjoyable, I have done business with other dealerships, but this was above and beyond, Zack was courteous , polite. He did everything who could to help me! I thank him for that. More

by Jo.sun1953 Roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Root

Aug 16, 2026

Ford of Cookeville responded

Hi, we are so happy to read such a great review about Ford Lincoln of Cookeville! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2026

Dealership Rating
Employee Rating

Very patient and very knowledgeable. Well done Zack! Would highly recommend for anyone close to Cookeville to try him out. More

by rondsmith61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2026

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Zack will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

August 06, 2026

Dealership Rating
Employee Rating

Ford of Cookeville is not your everyday, run of the mill dealership! In a time when it seems that customer support is almost unheard of… Ford of Cookeville is rewriting the handbook on Customer Support. Fro More

by ronniedean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brent Smith

Aug 08, 2026

Ford of Cookeville responded

Hi, it really means a lot to us that you took the time to write such a positive review about Ford Lincoln of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

Aug 07, 2026

ronniedean responded

R.S.

August 03, 2026

Dealership Rating
Employee Rating

Very professional, friendly and attentive. Made certain that we were comfortable from start to finish of our entire purchase process. My salesman was very knowledgeable about the product of ou More

by wm_byrd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hayden, Damarius Moore

Aug 07, 2026

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2026

Dealership Rating
Employee Rating

Great Dealership with tremendous facilities. Very welcoming and courteous staff. The atmosphere makes it comfortable when making such big decisions. More

by dacornelius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Struble, Kevin “KP”

Aug 07, 2026

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2026

Dealership Rating
Employee Rating

This has been the easiest experience buying a vehicle. Thanks to Zack and Geoffrey for this experience More

by sdraper77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2026

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2026

Dealership Rating
Employee Rating

He was friendly and all about finding the right vehicle that met our needs! He was a pleasure to work with! If you need a vehicle I highly recommend him!! More

by Pflowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damarius Moore

Aug 01, 2026

Ford of Cookeville responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2026

Dealership Rating
Employee Rating

We really enjoyed working with Zack. He went above and beyond to help us find the right vehicle for us!!! More

by flowersk100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Damarius Moore

Aug 01, 2026

Ford of Cookeville responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2026

Dealership Rating
Employee Rating

Great place to buy and service a vehicle. They always have taken great care of us. More

by buckeyedoclarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 04, 2026

Ford of Cookeville responded

Hi, thank you so much for your positive comments about Ford Lincoln of Cookeville! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2026

Dealership Rating
Employee Rating

Zach is the person to talk to when you’re trying to buy a car! He helps out a lot thank you!! More

by Graciepryor56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2026

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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