Zack was great.
He took the time with us and answered all of our questions.
He took the time with us and answered all of our questions.
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by taclmorgan
Jul 13, 2026 -
Ford of Cookeville responded
Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional especially Zack Shertzer.
Third vehicle from him! Highly recommend asking for him every time.
Third vehicle from him! Highly recommend asking for him every time.
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by RL422211
Jul 12, 2026 -
Ford of Cookeville responded
Hello, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Thanks for the recommendation, and have an amazing day!
Una persona muy buena que ayuda mucho.
Estoy muy agradecido que me ayudó a encontrar un carro y que fue una buena en versión.
Estoy muy agradecido que me ayudó a encontrar un carro y que fue una buena en versión.
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by amon
Service Price Transparency
Jul 09, 2026 -
Ford of Cookeville responded
Hola, Amon: muchas gracias por sus amables palabras sobre su experiencia aquí en Ford Lincoln of Cookeville. Nos esforzamos cada día por satisfacer a nuestros clientes, y siempre es un placer saber cuándo lo logramos.
Zach was able to get me a truck I liked at a price I
liked.
liked.
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by Ddriver8657
Jul 01, 2026 -
Ford of Cookeville responded
Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Super great guy, above and beyond expectations.
Wouldn’t go anywhere else! He’ll hook up right up.
Wouldn’t go anywhere else! He’ll hook up right up.
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by Clanstewart19
Jun 27, 2026 -
Ford of Cookeville responded
Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Zack was truly a blessing to work with.
He works for you to help you get what you need. He helped us get the best deal for our company truck. We will be looking for him in the future.
He works for you to help you get what you need. He helped us get the best deal for our company truck. We will be looking for him in the future.
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by Ana Stewart
Jun 27, 2026 -
Ford of Cookeville responded
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
This is my second purchase from this location.
Zack was very tentative to my request. He was able to obtain exactly what I was looking for. What fast and friendly service.
Zack was very tentative to my request. He was able to obtain exactly what I was looking for. What fast and friendly service.
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by Deashertzer
Jun 25, 2026 -
Ford of Cookeville responded
Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Couldn't ask for better service.
.great person to deal with..very helpful getting started with new vehicle..
.great person to deal with..very helpful getting started with new vehicle..
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by ddaniels6016
Jun 20, 2026 -
Ford of Cookeville responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Huge shoutout to Zack Shertzer for an incredible
experience at Ford of Cookeville. I was nervous about the approval process for my dream vehicle, but Zack made the entire experience seamless and str
experience at Ford of Cookeville. I was nervous about the approval process for my dream vehicle, but Zack made the entire experience seamless and stress-free. He is incredibly knowledgeable, patient, and professional. He handled all the heavy lifting behind the scenes to ensure I was approved without any unnecessary back-and-forth. 20/10
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by Shaniagraham10
Jun 08, 2026 -
Ford of Cookeville responded
Thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Excellent experience with Zack Shertzer and Geoffrey
Root. Communication and explanations were great. I would recommend any day!
Root. Communication and explanations were great. I would recommend any day!
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by shchristian
Jun 05, 2026 -
Ford of Cookeville responded
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.