Zakk Kim | Page 16

Pleasant used car buying; they bought me a new tire I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 some time next year. I had been looking at Tesla's for years but buying one was never quite in the cards. They have an amazing assortment of lease-return Tesla Model S's -- over a dozen of them. I bought a red one years ahead of when I thought it would fit into my budget. Tiki was very pleasant to work with and I got a good price. Zakk had helped me originally and was extremely friendly and knowledgable. The total time purchasing the vehicle was painfully long. The next morning I found the rear tire was absolutely flat when all I did was drive straight home. The tire probably had problems but I could have run over something without knowing. I was anticipating an argument or some type of dispute, but the service manager Paul met with Tiki and they told me Danny approved a new tire replacement. Excellent customer service. It did take a lot of time again though. Very happy customer and would return and recommend Universal Mitsubishi to anyone. More

by Jon Jon Verified Customer Verified Customer

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Friendly service All the staff was friendly. Zak was really helpful showing us the car we were looking for. Went in on a Monday so it wasn't too busy so that was nice. All the staff was friendly. Zak was really helpful showing us the car we were looking for. Went in on a Monday so it wasn't too busy so that was nice. More

by MALDONADO_BRIAN Verified Customer Verified Customer

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Super cool experience. Very friendly and easy to work with! All the sales people were super duper cool. The sales manager worked hard to get us approved and comfortable befo Very friendly and easy to work with! All the sales people were super duper cool. The sales manager worked hard to get us approved and comfortable before we left the dealership. More

by KMONEYMILLIONAIRE91 Verified Customer Verified Customer

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professional service & very nice customer service. As Mitsubishi cars have been recognized by its quality thru the whole time, all you guys make its honor bringing the same quality at your customer ser As Mitsubishi cars have been recognized by its quality thru the whole time, all you guys make its honor bringing the same quality at your customer service, great people. Thank you Paul, Armer, Zakk. Congratulations. More

by Anthony Verified Customer Verified Customer

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A little shady.in financing Sorry but I don’t have a good experience with the financial person trying to force Gap insurance and extend warenty.so just say no and they are not ha Sorry but I don’t have a good experience with the financial person trying to force Gap insurance and extend warenty.so just say no and they are not happy campers More

by Rustynail Verified Customer Verified Customer

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Happy Usually purchasing a car is a very painful experience but with universal Mitsubishi it was the total opposite. Everyone was friendly and cordial. It w Usually purchasing a car is a very painful experience but with universal Mitsubishi it was the total opposite. Everyone was friendly and cordial. It was smooth sailing and the salesperson, Zakk, was very knowledgeable. I will definitely recommend this dealership to my friends and family. More

by PITABREAD Verified Customer Verified Customer

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Great Experience - No Pressure Sales My recent visit to Mitsubishi of Duarte was great. I especially liked that the salespeople did not pressure me into the new car I walked out with, but My recent visit to Mitsubishi of Duarte was great. I especially liked that the salespeople did not pressure me into the new car I walked out with, but worked with me on negotiating a deal. I'd recommend this dealership to anyone looking to buy or lease a new car. More

by ERIK.MEZA85 Verified Customer Verified Customer

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Great Service Fast and Experience personal, just got my #4 Outlawed SE. Lots of available inventory, more options and better warranty then other Brands. Very knowle Fast and Experience personal, just got my #4 Outlawed SE. Lots of available inventory, more options and better warranty then other Brands. Very knowledgeable personal. More

by BEREZA0007 Verified Customer Verified Customer

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Completely Satisfied I talked to wonderful knowledgeable sales associate here name was TiKi on the phone . I’m know driving a beautiful OUTLANDER , what a pleasurable expe I talked to wonderful knowledgeable sales associate here name was TiKi on the phone . I’m know driving a beautiful OUTLANDER , what a pleasurable experience!!! More

by FORDDELUXE1939 Verified Customer Verified Customer

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Very good car service Staff very professional. They were very polite and respectful. All staff members showed very professional behavior. Special thank you to ARMEN for his Staff very professional. They were very polite and respectful. All staff members showed very professional behavior. Special thank you to ARMEN for his knowledge and professional skills. More

by HAYK1971 Verified Customer Verified Customer

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