Zarya Demonia

Greenway Kia West responded

It is a pleasure to have you choose us for your vehicle maintenance. We strive to provide courteous and professional service to every guest who visits our facility. We look forward to seeing you for your next scheduled maintenance. Joel Hernandez Service Manager

Greenway Kia West responded

We are incredibly grateful for your loyalty and thrilled to hear that your fourth vehicle purchase from us was your best experience yet. I will be sure to share your kind words with Z for working diligently to secure your best offer, as well as with our superb finance manager for providing a comfortable and thoroughly detailed process. Delivering transparent pricing and absolute ease of purchase is our top priority at Greenway Kia West, and it is wonderful to know our team hit the mark for you. Thank you for your continued trust in us here in the Orlando and Winter Garden area, and we look forward to welcoming you back for your next scheduled maintenance or future purchase. Anas Lazaar General Manager

Greenway Kia West responded

We are very proud to hear that Hakeem was excellent and provided you with great service during your visit, and I will be sure to share your kind words with him. However, we understand your frustration regarding the interactions you had at the payment counter and regret that the customer service you received there was condescending and rude. Providing a welcoming, polite, and professional environment at every stage of your visit is incredibly important to us, and we are deeply sorry that this experience almost caused you to leave. Please visit the dealership or call our main line and ask for me directly so I can personally address your concerns and ensure this behavior is corrected. Joel Hernandez Service Manager

Greenway Kia West responded

We are pleased to hear that you received helpful tips and secured a great vehicle for a great price at Greenway Kia West. Our team is dedicated to providing transparent pricing and a high level of customer service for all our guests in the Winter Garden area. I will be sure to share your kind words with Zarya Demonia regarding your positive experience. We look forward to seeing you again for your first scheduled maintenance visit. Anas Lazaar General Manager

Greenway Kia West responded

Thank you for sharing your experience. We are thrilled to hear that Zayra was knowledgeable and passionate throughout your visit, and that the whole process moved along very quickly. It is our goal to be the best car dealership in Central Florida, and we are very happy that you are satisfied with your experience. We appreciate you choosing Greenway Kia West for your automotive needs in the Orlando and Winter Garden area, and we will be sure to share your kind words with Zayra. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

Greenway Kia West responded

Thank you for sharing your experience at Greenway Kia West. We are pleased to hear that Zarya Demonia provided great service and attended to your needs in a professional manner to help you get into the new Kia you wanted. Our team in Orlando is dedicated to ensuring a smooth process for every guest. We will be sure to share your kind words with Zarya and the rest of our staff here in Winter Garden. We look forward to seeing you again for your next visit to our dealership. Anas Lazaar, General Manager

Greenway Kia West responded

INDYAWISTROM, thank you for the amazing 5-star review! We’re thrilled to hear Zarya took such great care of you—especially with a newborn at home. Going the extra mile to pick up the vehicle and personally deliver it to your home is exactly the kind of service we want every customer to experience. Congratulations on your new vehicle, and thank you for choosing Greenway Kia West in Orlando! — Anas Lazaar, General Manager

Greenway Kia West responded

ldmathis79, thank you for the great review and for choosing Greenway Kia West in Orlando! We’re glad to hear our team was persistent, knowledgeable about the vehicles, and helpful throughout both the sales and financial side of the process. We truly appreciate the recommendation, and we’re here anytime you need anything in the future. — Anas Lazaar, General Manager

Greenway Kia West responded

Thank you, crometyk, for the great feedback! We truly appreciate you choosing Greenway Kia West in Orlando. We’re glad to hear Zarya was so pleasant during your vehicle purchase and that you’d recommend her for your next car. Thank you as well for recognizing Diego in Finance for being knowledgeable and helpful throughout the process. We look forward to assisting you again in the future! — Anas Lazaar, General Manager