91 Reviews of Zaya Ochana
March 25, 2019
Zaya was great Zaya helped my wife and I complete the sale with our brand new RAV4. We are very happy with our experience & refer his services to anyone looking for Zaya helped my wife and I complete the sale with our brand new RAV4. We are very happy with our experience & refer his services to anyone looking for great insight & the best deals. More
October 08, 2018
Fantastic People This review is long overdue - I have been enjoying my new Toyota Sienna from Zaya of Schaumburg Toyota! The purchase of the vehicle was smooth as was This review is long overdue - I have been enjoying my new Toyota Sienna from Zaya of Schaumburg Toyota! The purchase of the vehicle was smooth as was signing all of the paperwork. I appreciated Zaya’s selling style. He made the numbers work with rebates and / or financing. He was responsive to the customer and cares about the customer after the sale too. All of my dealings with people from Schaumburg Toyota were exceptionally positive. Do not hesitate to purchase a vehicle from Zaya at Schaumburg Toyota. More
Other Employees Tagged: Sean Richmond, Thomas Sayasane
August 04, 2018
Great experience Extremely helpful and honest people. They took care of us and made sure we left with the best possible match. Zaya actually cared whether the car woul Extremely helpful and honest people. They took care of us and made sure we left with the best possible match. Zaya actually cared whether the car would be a good fit for us rather than just trying to sell us whatever would get us out of there and put money in his pockets. Very friendly staff. Thomas was also helpful in the finance department. Overall good trip. More
Other Employees Tagged: Thomas Sayasane
July 25, 2018
What a wonderful experience! I went to Schaumburg Toyota already having a specific car in mind and had the best car buying experience thanks to Joe and Zaya! They made everything I went to Schaumburg Toyota already having a specific car in mind and had the best car buying experience thanks to Joe and Zaya! They made everything go as smooth as it could be and I will definitely be recommending them to anyone I know who is in the market for a new car. More
Other Employees Tagged: Joe Shoemaker
May 14, 2018
Straight Forward, Peronsable Salesman Zaya got me hooked up with a car that fit my budget. I was under a time constraint the day of my purchase and he did a great job giving me options and Zaya got me hooked up with a car that fit my budget. I was under a time constraint the day of my purchase and he did a great job giving me options and getting me out the door without feeling cheated. I was in such a rush that I forgot to pick up my floor mats, Zaya got in contact with me and i picked them up a few days later. Even after the sale, he was still there to help me out. Great guy More
April 13, 2018
happy great job wonderful service entertaining employees. keep promised time. refreshment is offered at the lounge lobby. a lot of tv stations to watch fr great job wonderful service entertaining employees. keep promised time. refreshment is offered at the lounge lobby. a lot of tv stations to watch from. spacious lobby More
Other Employees Tagged: Randall Laskowski, Sean Richmond, Andy Pellegrini
March 17, 2018
Excellent salesman, great buying experience. I couldn't have asked for a better salesman than Zaya, He was very helpful in making my purchase happen. Zaya was very informative, extremely knowledg I couldn't have asked for a better salesman than Zaya, He was very helpful in making my purchase happen. Zaya was very informative, extremely knowledgeable and he went above and beyond to make sure I was more than happy with my purchase. I would recommend Zaya to anyone looking to purchase a new vehicle. He's very polite and He cares about the customer and he is happy to address any concerns or questions they may have. I couldnt be happier with my buying experience. Keep up the good work Zaya! More
March 07, 2018
Excellent Salesman Zaya was very helpful and answered all our questions quickly and honestly. He was very informative. Liked the selection of cars on the lot. Everyon Zaya was very helpful and answered all our questions quickly and honestly. He was very informative. Liked the selection of cars on the lot. Everyone was friendly. Zaya, took a lot of time making sure we understood everything and was very knowledgable about the Highlander. More
February 17, 2018
Exceeded expectations We came to Zaya with very specific needs (and wants) for a new vehicle and he exceeded our expectations in every way. He provided several options for We came to Zaya with very specific needs (and wants) for a new vehicle and he exceeded our expectations in every way. He provided several options for vehicles, pricing, financing, etc.,, made the purchase process easy and quick, and was very thorough during the whole process (and available for questions days and weeks after our transaction). We are very pleased with our experience and when it is time for us to purchase another vehicle we would like to work with Zaya again. We highly recommend you ask for him. More
January 22, 2018
Sienna Limited Premium AWD with disability feautures Zayas was extremely helpful during the entire buying process. We had a complex situation because we were purchasing a scooter lift and a scooter and w Zayas was extremely helpful during the entire buying process. We had a complex situation because we were purchasing a scooter lift and a scooter and we were working with Mobility Works in Niles. Zaya made sure to be in touch with our salesman at Mobility Works to ensure that the entire process went smoothly for us. Although it wasn't his responsibility to do so, he went above and beyond with his customer service. He also explained the financing aspect since we were going to roll all of our costs into the loan and made sure we got all of the incentives that we qualified for. Toyota Corporate has a program that reimburses you for the cost of medical equipment added to their vehicles and Zaya made sure that all of the forms were filled out properly and that they were submitted in a timely manner. He was very thorough in explaining the remote starter, extended warranty and other things that we added to the car. He is a very kind person and is always so nice to us. He is truly one of a kind! Also, shout out to Joe Shoemaker and Leah Interino for their patience, helpfulness and understanding. This was an emotional process (health issues leading to the scooter purchase) but they all made it very pleasant. More
Other Employees Tagged: Joe Shoemaker , Leah Interino