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Zee Hanif

Overview Reviews (291)

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Zee Hanif

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Zee Hanif | Page 14

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Over 17 years of customer service skills. Customer satisfaction is my #1 Priority.

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4.8

291 Reviews

Over 17 years of customer service skills. Customer satisfaction is my #1 Priority.

Overview Reviews (291)

Dealership Experience

7 yrs

Industry Experience

10 yrs

Languages Spoken

English

Spanish

Urdu

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4.8

291 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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291 Reviews of Zee Hanif

April 02, 2022

Dealership Rating

Employee Rating

The delete ship was very nice, they moved in a timely manner and my sales person Zee was very helpful. manner and my sales person Zee was very helpful. More

by NIIKIA.PRUITT001

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 04, 2022 -

Lexus of Pembroke Pines responded

There is nothing better than hearing from a happy customer, so we really appreciate you leaving a review! Thank you for trusting Lexus of Pembroke Pines with your purchase, we wish you many safe and happy miles ahead.

March 18, 2022

Dealership Rating

Employee Rating

Need a Lexus? , Call Zee. Communication is vital with any transaction and Zee provides that. Made the process smooth, quick and transparent. Great customer ser , Call Zee. Communication is vital with any transaction and Zee provides that. Made the process smooth, quick and transparent. Great customer service from start to end. As Arnold would say: "I'll be Back". More

by Absolutely

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2022 -

Lexus of Pembroke Pines responded

"Smooth, quick and transparent" are all words we love to see. Thank you for recommending Zee and rating Lexus of Pembroke Pines five stars! We appreciate your business and can't wait to work together in the future.

March 18, 2022

Dealership Rating

Employee Rating

Zee made it an easy and pleasant process with no hassle of staying at the dealer for hours. Happy with my purchase! Thanks Zee! of staying at the dealer for hours. Happy with my purchase! Thanks Zee! More

by Peppermint773

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 0

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Mar 18, 2022 -

Lexus of Pembroke Pines responded

Thank you for your kind words about Zee! Happy customers make us happy and we truly appreciate you trusting Lexus of Pembroke Pines with this purchase. Enjoy your new vehicle!

March 14, 2022

Dealership Rating

Employee Rating

Does not honor COSTCO program or their website pricing. Marks up every car and trade in value presented was not what was credited in final transaction. Beware of these practices here. No satisfaction as Marks up every car and trade in value presented was not what was credited in final transaction. Beware of these practices here. No satisfaction as I worked my way up their management with my complaints about these misrepresentations. I assumed I would be treated honestly with transparent pricing. They said I signed off on their documents so nothing will be corrected or changed due to this misrepresentation. I did not see this until I got home and printed all documents. They do not provide hard copies of the transaction as they only provide a thumb drive at the dealership. I should have seen this at dealer and walked out so it was my stupidity, but it was a painful and expensive lesson. More

by ctyankee1

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Rohan Alexander , Andre Armani

Helpful 0

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Mar 28, 2022 -

Lexus of Pembroke Pines responded

I'm sorry to see this feedback, and I wish that we could have delivered a better experience. I can assure you that we do not run our business to mislead customers, so it is concerning that this is the impression we left. Please get in touch if there's anything else we can do to help out. Thanks, Lynn Gonzales - Customer Relations Manager - 954-381-7993

Apr 01, 2022 -

Lexus of Pembroke Pines responded

Hi there, we've received several voicemails after hours, but it's been hard to tell which voicemail is yours, as there was not a clear call-back number or name. With your username in this review, we cannot find you in our database. We'll keep trying, but if you could leave contact information here that would be helpful. Lynn Gonzales - Customer Relations Manager - 954-381-7993

Mar 28, 2022 -

ctyankee1 responded

I did call and left a message for customer service and I did not hear back.

March 12, 2022

Dealership Rating

Employee Rating

I was able to get a good car at a good price they are the best! best! More

by ALEXISPOLLOCK4

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Darryl Garib

Helpful 0

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Mar 13, 2022 -

Lexus of Pembroke Pines responded

It's wonderful to hear how happy you are with the deal we found for you at Lexus of Pembroke Pines, Alexis! Thank you for putting your trust in our team, and we wish you smooth travels on the road ahead in your new car!

February 24, 2022

Dealership Rating

Employee Rating

He was very professional and help make a deal we couldn’t deny getting my perfect lexus. deny getting my perfect lexus. More

by Mohammad

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Feb 25, 2022 -

Lexus of Pembroke Pines responded

This is exactly the feedback we hope to see! Thank you for shopping at Lexus of Pembroke Pines, Mohammad. Safe and happy driving in your new vehicle.

February 16, 2022

Dealership Rating

Employee Rating

It was a pleasure dealing with Zee at Lexus of Pembroke Pines. Shopping for a car can definitely be a hassle when dealing with salesman. Zee made this process a very fast, easy and enjoyable experience. I Pines. Shopping for a car can definitely be a hassle when dealing with salesman. Zee made this process a very fast, easy and enjoyable experience. I highly recommend to anyone that is looking for a car. More

by Shakedjordan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Feb 17, 2022 -

Lexus of Pembroke Pines responded

There is nothing better than hearing that our team made car-buying easy and enjoyable! Thank you for choosing Lexus of Pembroke Pines and for stopping by to leave a review. Safe travels in your new ride!

January 18, 2022

Dealership Rating

Employee Rating

Everyone at the dealership was very patient,courteous and professional. Experience a very friendly atmosphere professional. Experience a very friendly atmosphere More

by Constance.o.morgan

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Jan 18, 2022 -

Lexus of Pembroke Pines responded

It's great to hear that our team was especially patient, professional, and courteous. We appreciate your kind words and will see you again next time!

January 07, 2022

Dealership Rating

Employee Rating

Good experience. I knew what I wanted and was able to get in and out relatively quick and painless. in and out relatively quick and painless. More

by GUYRICA

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Jan 07, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

January 01, 2022

Dealership Rating

Employee Rating

Zee was amazing throughout the whole car buying process, he took his time with us and made sure we were happy with our selection. I would highly recommend him to anyone looking to purchase a car. he took his time with us and made sure we were happy with our selection. I would highly recommend him to anyone looking to purchase a car. More

by Marrerodalia

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 0

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Jan 03, 2022 -

Lexus of Pembroke Pines responded

Zee is great and we are so glad to see that you had the chance to work with him! We do our best to make the car-buying experience easy and hassle-free for our valued guests. Thank you for choosing Lexus of Pembroke Pines and congrats on your new ride!

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