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Zee Hanif

Overview Reviews (291)

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Zee Hanif

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Zee Hanif | Page 15

Preowned Sales Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Over 17 years of customer service skills. Customer satisfaction is my #1 Priority.

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4.8

291 Reviews

Over 17 years of customer service skills. Customer satisfaction is my #1 Priority.

Overview Reviews (291)

Dealership Experience

7 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Languages Spoken

English

Spanish

Urdu

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4.8

291 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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291 Reviews of Zee Hanif

December 31, 2021

Dealership Rating

Employee Rating

I was never able to sit in the car before I purchased it, let alone test drive it. The excuse was unavailable keys. There were no similar cars to view or try. I am not a young woman and they took advantage let alone test drive it. The excuse was unavailable keys. There were no similar cars to view or try. I am not a young woman and they took advantage of me by selling me a car that I have difficulty getting into. Once they took my money, it took 12 days to deliver the car. Within a day, I realized the car was wrong for me, but the salesman got his commission, so that is all that matters. More

by LIVERSEN

Verified Customer

Recommend Dealer

Helpful 0

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Jan 14, 2022 -

Lexus of Pembroke Pines responded

I am truly sorry to hear that you are disappointed with your purchase. This is certainly not the experience we want for our guests, so I would like to speak with you directly and see what I can do to help. Please reach out to me when you have a moment. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

Jan 19, 2022 -

Lexus of Pembroke Pines responded

I'm sorry that our team hasn't been back in touch sooner. Unfortunately, I can't find your contact information without a full name. Please give me a call so that I can assist you. Vladimir Keslin - General Manager - (954) 280-0679

Jan 15, 2022 -

LIVERSEN responded

I now have a problem which requires speaking to the Finance Manager Yajaira Olazabal. I have called and left messages three times to call me back. I have emailed three times. I have also asked to speak to other Finance personnel and have left messages for them to call me back. In retrospect, Zee was doing his job. It was your dealership which let him down.

Jan 18, 2022 -

LIVERSEN responded

Thank you for your offer to help me with my problem with the service contract, but the number you told me to call is a non working number.

Jan 19, 2022 -

LIVERSEN responded

The number you have given me is not in service.

December 11, 2021

Dealership Rating

Employee Rating

Zee has been awesome each time we have dealt with him.He Zee has been awesome each time we have dealt with him. He is the best!! Zee has been awesome each time we have dealt with him. He is the best!! More

by Jbatista7514

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Art Armani

Helpful 0

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Dec 13, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so happy to hear that Zee went the extra mile to assist you. Safe travels, and we hope to see you back again at Lexus of Pembroke Pines!

December 08, 2021

Dealership Rating

Employee Rating

Excellent customer service every time we go there. Zee and Mo are awesome and very patient. and Mo are awesome and very patient. More

by CHEZELLE_1981

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Moez Sachedina

Helpful 0

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Dec 08, 2021 -

Lexus of Pembroke Pines responded

Thank you for giving Zee and Mo a wonderful shoutout. It's validating to know we're delivering this level of service to our guests. Safe travels and have a great day! - Lexus of Pembroke Pines

December 03, 2021

Dealership Rating

Employee Rating

Love them! 5 time we purchase our vehicle here. Love everything about this dealer and the personal. everything about this dealer and the personal. More

by NFRENCHIE24

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Richard Monivis, Alex Whitmon, Jon Whitney, Julio Arango, Jorge Garcell, Rafael Genao, Cesar Baez, Tom Abrahams , Mohammed I Yousuff

Helpful 0

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Dec 03, 2021 -

Lexus of Pembroke Pines responded

It is truly great to hear that you had a wonderful purchasing experience. The entire Lexus of Pembroke Pines team appreciates this review.

December 03, 2021

Dealership Rating

Employee Rating

Cordial and efficient service. Showed me as many alternatives as I requested. Negotiation of the deal was very transparent and to the point. I was very much satisfied. alternatives as I requested. Negotiation of the deal was very transparent and to the point. I was very much satisfied. More

by RENALDYGUTIERREZ

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: dont recall his name at finance dept

Helpful 0

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Dec 03, 2021 -

Lexus of Pembroke Pines responded

It's great to hear that our team was great to work with and that you're satisfied with the deal you received! The Lexus of Pembroke Pines crew wishes you many miles of safe driving, and we'll see you again next time.

November 26, 2021

Dealership Rating

Employee Rating

Great customer service. We were satisfied with the deal and had a good experience overall. and had a good experience overall. More

by Yaroslav

Recommend Dealer

Yes

Helpful 0

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Nov 29, 2021 -

Lexus of Pembroke Pines responded

We love hearing from satisfied customers! Thank you for the excellent review of Lexus of Pembroke Pines and for trusting us to find you the right vehicle - we hope you enjoy it for years to come. Safe travels!

November 25, 2021

Dealership Rating

Employee Rating

great service and very helpful, wait time was little longer than expected Excellent Lexus dealer longer than expected Excellent Lexus dealer More

by CLAULIMORE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 29, 2021 -

Lexus of Pembroke Pines responded

Thank you for your kudos and for complimenting the Lexus of Pembroke Pines team on their great work! We will make a note of this feedback so we can work to improve. It is truly our pleasure to help, and we hope to see you again. Take care!

November 23, 2021

Dealership Rating

Employee Rating

Zee Hanif handled my transaction from beginning to end and overall he did an outstanding job. He took the time to explain everything concerning my purchase and helped me transfer all of my belonging to my and overall he did an outstanding job. He took the time to explain everything concerning my purchase and helped me transfer all of my belonging to my new car. I personally recommend Zee if you need an honest, trustable, and knowledgeable salesperson at this particular Lexus dealer. As an Army Veteran with over 25 years of service, I can tell about a person's character, and Zee possesses all the traits of a good leader. He should be promoted as soon as the position becomes available. More

by tgrc2

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 24, 2021 -

Lexus of Pembroke Pines responded

We couldn't agree more that Zee has our customer's best interests in mind and always goes above and beyond to make sure their needs are met. He will be so thrilled to hear how much you enjoyed working with him while you were in the market for a new ride. Thank you for choosing Lexus of Pembroke Pines. Have a great day and enjoy the new ride!

November 22, 2021

Dealership Rating

Employee Rating

The best customer service starting with our sales guys Zee and ending with Art at Finance Zee and ending with Art at Finance More

by mich_gut68

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Nov 23, 2021 -

Lexus of Pembroke Pines responded

Thank you for giving Zee and Art a wonderful shoutout. It means a lot that our service stood out to you, and we wish you safe travels in your new ride! - Lexus of Pembroke Pines

October 19, 2021

Dealership Rating

Employee Rating

The service is EXCELLENT...From the sales person I've used each time, Zee to the finance person, Art...I always have an excellent experience. It's Lexus of Pembroke Pines for life! used each time, Zee to the finance person, Art...I always have an excellent experience. It's Lexus of Pembroke Pines for life! More

by TEACH2LEARN1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 19, 2021 -

Lexus of Pembroke Pines responded

Hearing you're a Lexus of Pembroke Pines customer for life makes us so happy! Thank you for the wonderful review and for trusting our team with your business - we sincerely appreciate it.

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