Straightforward and efficient.
Up front pricing and able to provide an accurate timeline for repairs.
Up front pricing and able to provide an accurate timeline for repairs.
More
by jfeitshans
Service Price Transparency
Feb 21, 2026 -
Subaru El Paso responded
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Outstanding service.
Thank you for all the professionalism that the dealership gives its customers. Thanks
Thank you for all the professionalism that the dealership gives its customers. Thanks
More
by 240ztman
Service Price Transparency
Other Employees Tagged:
I did worked with whoever is in the service department
Feb 15, 2026 -
Subaru El Paso responded
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
One of the Best Places to buy a Vehicle, New or Used.
Have purchased 3 vehicles from this Dealership.
Have purchased 3 vehicles from this Dealership.
More
by cor.gon.1
Service Price Transparency
Feb 18, 2026 -
Subaru El Paso responded
Thank you for your continued trust and for purchasing multiple vehicles with us. We truly appreciate your support. If there's anything we can do to make your next visit a 5-star experience, please don't hesitate to reach out. We'd greatly appreciate the opportunity to assist.
Matthew Valenzuela
General Manager - Group 1 Subaru El Paso
(915) 540-9128
matthewvalenzuela@Group1Auto.com
Helpful staff, we love the quality of the vehicles, and
quick turnaround when we service the vehicles.
quick turnaround when we service the vehicles.
More
by cjcossio
Service Price Transparency
Feb 04, 2026 -
Subaru El Paso responded
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
Overall service is very good.
The service representatives are friendly and open. They care about the customers. I wish they could honor multiple promotions in one service altogeth
The service representatives are friendly and open. They care about the customers. I wish they could honor multiple promotions in one service altogether. That will reduce the customer’s visits to the shop. Also, I would recommend to be open about the shuttle fees that is charged as shop fee in the final invoice.
More
by Iva
Service Price Transparency
Service at Subaru is always excellent.
The work is done is a timely manner; the techs are helpful and knowledgeable.
Thank you!! Keep up the great work!!!
The work is done is a timely manner; the techs are helpful and knowledgeable.
Thank you!! Keep up the great work!!!
More
by lujanalice
Service Price Transparency
Jan 24, 2026 -
Subaru El Paso responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.
Always a positive experience, professional, timely,
courteous and consistent. The Subaru team does an outstanding job!
courteous and consistent. The Subaru team does an outstanding job!
More
by coyneg
Service Price Transparency
Jan 19, 2026 -
Subaru El Paso responded
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
My sister had bought a Subaru from Edgardo a few months
back and found him so knowledgeable and patient that she sent me to him and I had the same experience. I would refer anyone looking to buy a Subaru t
back and found him so knowledgeable and patient that she sent me to him and I had the same experience. I would refer anyone looking to buy a Subaru to him if you’re looking for someone helpful but that doesn’t make you feel pressured by the car buying experience. I had a great experience at Subaru El Paso.
More
by alex.sierra
Jan 19, 2026 -
Subaru El Paso responded
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My second Ascent purchase at Subaru El Paso!
I live in Carlsbad, NM. I could drive to Midland or Lubbock but i choose to shop at Group 1 El Paso. Firstly, they have twice the inventory than any
I live in Carlsbad, NM. I could drive to Midland or Lubbock but i choose to shop at Group 1 El Paso. Firstly, they have twice the inventory than any other Subaru Dealership within 300 Miles, Second their facilities and lot are cleaner. This speaks to the pride they take and concern for thier reputation. Lastly what a great team!! Omar is an amazing salesman, he went out of his way to get me in my car and make sure everything was 100%. Rick in finance made sure everything was correct, checked and double checked. When my daughter in Arkansas is ready to trade in her Outback, we will be driving back to El Paso!!
More
by Bubblemaker10
Other Employees Tagged:
Omar (Salesman) and Rick (Finance)
Jan 18, 2026 -
Subaru El Paso responded
Thank you for your continued support and trust in Group 1 Subaru El Paso. We are thrilled to have you as a loyal customer! Our team takes pride in providing the best selection, facilities, and customer service to ensure your 100% satisfaction. We can't wait to see you again.
Always pleasant and always helpful.
! They answer my questions and give me advice when I need it . And help with issues I can't figure out!!
! They answer my questions and give me advice when I need it . And help with issues I can't figure out!!
More
by charlottesews
Service Price Transparency
Other Employees Tagged:
Hector in service and Ray in sales
Jan 08, 2026 -
Subaru El Paso responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.