My sister had bought a Subaru from Edgardo a few months
back and found him so knowledgeable and patient that she sent me to him and I had the same experience. I would refer anyone looking to buy a Subaru t
back and found him so knowledgeable and patient that she sent me to him and I had the same experience. I would refer anyone looking to buy a Subaru to him if you’re looking for someone helpful but that doesn’t make you feel pressured by the car buying experience. I had a great experience at Subaru El Paso.
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by alex.sierra
Jan 19, 2026 -
Subaru El Paso responded
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My second Ascent purchase at Subaru El Paso!
I live in Carlsbad, NM. I could drive to Midland or Lubbock but i choose to shop at Group 1 El Paso. Firstly, they have twice the inventory than any
I live in Carlsbad, NM. I could drive to Midland or Lubbock but i choose to shop at Group 1 El Paso. Firstly, they have twice the inventory than any other Subaru Dealership within 300 Miles, Second their facilities and lot are cleaner. This speaks to the pride they take and concern for thier reputation. Lastly what a great team!! Omar is an amazing salesman, he went out of his way to get me in my car and make sure everything was 100%. Rick in finance made sure everything was correct, checked and double checked. When my daughter in Arkansas is ready to trade in her Outback, we will be driving back to El Paso!!
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by Bubblemaker10
Other Employees Tagged:
Omar (Salesman) and Rick (Finance)
Jan 18, 2026 -
Subaru El Paso responded
Thank you for your continued support and trust in Group 1 Subaru El Paso. We are thrilled to have you as a loyal customer! Our team takes pride in providing the best selection, facilities, and customer service to ensure your 100% satisfaction. We can't wait to see you again.
Always pleasant and always helpful.
! They answer my questions and give me advice when I need it . And help with issues I can't figure out!!
! They answer my questions and give me advice when I need it . And help with issues I can't figure out!!
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by charlottesews
Service Price Transparency
Other Employees Tagged:
Hector in service and Ray in sales
Jan 08, 2026 -
Subaru El Paso responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Came for my oil change and scheduled an appointment after
the holidays. I had a coupon and the person helping me gave me a good deal on a package for oil change and tire rotation. Any visit here is always en
the holidays. I had a coupon and the person helping me gave me a good deal on a package for oil change and tire rotation. Any visit here is always enjoyable even if it’s for servicing my car.
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by Panda
Service Price Transparency
Dec 30, 2025 -
Subaru El Paso responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I will describe the dealership as friendly, clean,
welcoming! They make the process and each interaction warm.
welcoming! They make the process and each interaction warm.
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by foamy.made.3a
Service Price Transparency
Other Employees Tagged:
Joy
Dec 20, 2025 -
Subaru El Paso responded
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Finance manager came in with a last minute change to deal
as we were about close. Change was related to warranty info listed on car window….very sneaky way to do business to what was an otherwise good experi
as we were about close. Change was related to warranty info listed on car window….very sneaky way to do business to what was an otherwise good experience. Disappointed with dealership
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by Garzatape
Dec 17, 2025 -
Subaru El Paso responded
Thank you for sharing your feedback. We are sorry to hear about your experience and would like the opportunity to better understand what occurred. We are unable to locate your information in our system, so we ask that you please call or reach out to the General Manager directly so this can be reviewed. We appreciate you bringing this to our attention.
Barbara Armendariz
General Manager - Group 1 Subaru El Paso
915-401-3222
barmendariz@group1auto.com
Subaru Group 1 in El Paso, TX provides careful
personalized services. We are so grateful!
personalized services. We are so grateful!
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by inesanchondo
Service Price Transparency
Other Employees Tagged:
Salum and Joy
Dec 10, 2025 -
Subaru El Paso responded
Hi, thank you for your kind words. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hands Down, the greatest experience I’ve ever had
purchasing a used vehicle. Great customer service, and top of the line vehicles to choose from.
purchasing a used vehicle. Great customer service, and top of the line vehicles to choose from.
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by Rene.Rangel
Other Employees Tagged:
Carolina Herrera
Dec 04, 2025 -
Subaru El Paso responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Abigail took amazing care of us.
The services done to my car were on a timely manner and quality is always exceptional
The services done to my car were on a timely manner and quality is always exceptional
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by blanca_corrales
Service Price Transparency
Other Employees Tagged:
Abigail
Dec 02, 2025 -
Subaru El Paso responded
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. Please don't hesitate to reach out to us if there's anything more we can do!
Overpriced labor work and continue to damage or loss
piece to the vehicle and doesn't inform customers correctly
piece to the vehicle and doesn't inform customers correctly
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by Phamtq02
Service Price Transparency
Nov 26, 2025 -
Subaru El Paso responded
Thank you for taking the time to share your feedback and for trusting us with your repairs in the past. We’re very sorry to hear about your experience, as this is not the standard we aim to provide. Please contact me directly at the information included below so we can discuss this further and work toward a resolution. I will also be reaching out to you today to gather more details and better understand the situation. We truly appreciate your past business and the opportunity to make this right. Lisa Peña Service Director - Group 1 Subaru El Paso 915.401.3241 | lisapena@Group1Auto.com