group1auto group1auto
group1auto group1auto at Subaru El Paso

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Subaru El Paso

1414 Airway Blvd
El Paso, TX 79925

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4.7
132 Reviews
4.7

132 Reviews

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132 Reviews of group1auto group1auto

January 18, 2026

Dealership Rating
Employee Rating

My sister had bought a Subaru from Edgardo a few months back and found him so knowledgeable and patient that she sent me to him and I had the same experience. I would refer anyone looking to buy a Subaru t More

by alex.sierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Foster , Edgardo

Jan 19, 2026

Subaru El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2026

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My second Ascent purchase at Subaru El Paso! I live in Carlsbad, NM. I could drive to Midland or Lubbock but i choose to shop at Group 1 El Paso. Firstly, they have twice the inventory than any More

by Bubblemaker10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar (Salesman) and Rick (Finance)

Jan 18, 2026

Subaru El Paso responded

Thank you for your continued support and trust in Group 1 Subaru El Paso. We are thrilled to have you as a loyal customer! Our team takes pride in providing the best selection, facilities, and customer service to ensure your 100% satisfaction. We can't wait to see you again.

January 06, 2026

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Always pleasant and always helpful. ! They answer my questions and give me advice when I need it . And help with issues I can't figure out!! More

by charlottesews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector in service and Ray in sales

Jan 08, 2026

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2025

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Employee Rating

Came for my oil change and scheduled an appointment after the holidays. I had a coupon and the person helping me gave me a good deal on a package for oil change and tire rotation. Any visit here is always en More

by Panda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2025

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I will describe the dealership as friendly, clean, welcoming! They make the process and each interaction warm. More

by foamy.made.3a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joy

Dec 20, 2025

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 12, 2025

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Employee Rating

Finance manager came in with a last minute change to deal as we were about close. Change was related to warranty info listed on car window….very sneaky way to do business to what was an otherwise good experi More

by Garzatape
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 17, 2025

Subaru El Paso responded

Thank you for sharing your feedback. We are sorry to hear about your experience and would like the opportunity to better understand what occurred. We are unable to locate your information in our system, so we ask that you please call or reach out to the General Manager directly so this can be reviewed. We appreciate you bringing this to our attention. Barbara Armendariz General Manager - Group 1 Subaru El Paso 915-401-3222 barmendariz@group1auto.com

December 08, 2025

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Employee Rating

Subaru Group 1 in El Paso, TX provides careful personalized services. We are so grateful! More

by inesanchondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salum and Joy

Dec 10, 2025

Subaru El Paso responded

Hi, thank you for your kind words. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2025

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Employee Rating

Hands Down, the greatest experience I’ve ever had purchasing a used vehicle. Great customer service, and top of the line vehicles to choose from. More

by Rene.Rangel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carolina Herrera

Dec 04, 2025

Subaru El Paso responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2025

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Employee Rating

Abigail took amazing care of us. The services done to my car were on a timely manner and quality is always exceptional More

by blanca_corrales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail

Dec 02, 2025

Subaru El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Subaru El Paso. Please don't hesitate to reach out to us if there's anything more we can do!

November 23, 2025

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Employee Rating

Overpriced labor work and continue to damage or loss piece to the vehicle and doesn't inform customers correctly More

by Phamtq02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 26, 2025

Subaru El Paso responded

Thank you for taking the time to share your feedback and for trusting us with your repairs in the past. We’re very sorry to hear about your experience, as this is not the standard we aim to provide. Please contact me directly at the information included below so we can discuss this further and work toward a resolution. I will also be reaching out to you today to gather more details and better understand the situation. We truly appreciate your past business and the opportunity to make this right. Lisa Peña Service Director - Group 1 Subaru El Paso 915.401.3241 | lisapena@Group1Auto.com

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