mike raff
mike raff at Dirito Brothers Walnut Creek Volkswagen
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product specialist

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of mike raff

February 19, 2024

Dealership Rating
Employee Rating

The Transaction: Simple. Flawless. Quick. Easy. Boom! Salesman Mike: Attentive listener. Personable. Kind. Helpful. Respectful. More

by tms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear your transaction was straightforward and quick at Dirito Brothers Walnut Creek Volkswagen. Your kind words about our team's attentiveness and respect are appreciated.

November 15, 2023

Dealership Rating
Employee Rating

By far the best car buying experience I’ve ever had. Low pressure, informed salesmen, reasonable and efficient. More

by ANDREW.LENA.AVEDIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rosen , The gentleman in the finance department was great also.

Nov 15, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review. We are glad that you had a smooth car buying process with our informed staff here at Dirito Brothers Walnut Creek Volkswagen. Rest assured, efficient and pressure-free service is what we aim to consistently provide to all customers.

November 10, 2023

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Excellent service all around! Sterling and Mike are the best! Thanks you for sending me home with an excellent car! More

by AJSCOUT49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words. Sterling and Mike from our team are glad you're driving home in an excellent car. Grateful for your support!

November 05, 2023

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Making service and the best place to buy a car. They take good care of you and goes above and beyond. More

by BRIGITTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your rewarding experience with our sales and service team at Dirito Brothers Walnut Creek Volkswagen. We deeply appreciate your feedback and high rating.

October 29, 2023

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Everything went smoothly from start to finish. Mike was outstanding on getting the paperwork and car delivered as promised. Best car experience in years More

by CSSR
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit

Oct 29, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about our documentation process and delivery. Hearing Mike provided outstanding service contributes greatly to our commitment at Walnut Creek Volkswagen. We're pleased we could make your car experience memorable.

October 17, 2023

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Employee Rating

Dirito Brothers Walnut Creek was able to compete on price on my Jetta - this was a really pleasant surprise on a tight price range. They also went above and beyond to find the manual transmission, in the tri More

by RONSTEARNS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello. It sounds like you really took the time to make sure you were getting exactly what you wanted. Our Sales Team appreciates savvy car shoppers and is always willing to help. We're so glad that we were able to meet your needs and give you a great five-star experience. Congratulations on your new purchase and welcome to the Dirito Brothers Walnut Creek Volkswagen family!

October 16, 2023

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Employee Rating

Great customer service by Mike and the financials didn't take long to complete. One of the best transactions More

by CYNTHIA_KATIGBAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit

Oct 17, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello and thank you for this great five-star review! We are thrilled our Sales Team provided great customer service and the financial process went by speedily. We appreciate your business, and we hope to see you again at Dirito Brothers Walnut Creek Volkswagen.

October 13, 2023

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This process was such an easy experience! Especially for this being my first time getting a car. More

by BRIITTYYOUNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Augusto”Gus The Bus” Davila

Oct 13, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to receive your perfect review and learn that our Sales Team here at Dirito Brothers Walnut Creek Volkswagen made car-buying easy for you. We're glad we could assist in your decision, and happy to know that you drove off the lot with a new vehicle. Enjoy your new purchase, and don't hesitate to reach out if we can help you again down the road!

October 08, 2023

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Employee Rating

We met Mike Raff a few months ago and we returned this time to go ahead. Mike was knowledgeable and treated my wife and well. The whole process was very smooth and straightforward. More

by PETERMHILL72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit

Oct 09, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're pleased to hear that our Sales Team made a lasting impression on you, leading to a return visit. It's great to know that our knowledgeable assistance and the smooth process contributed to a positive experience for both you and your wife. We appreciate your trust and look forward to assisting you again in the future here at Dirito Brothers Walnut Creek Volkswagen.

October 05, 2023

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Employee Rating

Free Lyft shuttles and 10,000-mile service work completed within one hour. Very nice people too. A complementary wash would've been nice, but I'm not complaining. More

by SANDER.LEECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive review noting the free Lyft shuttle and timely service you received. The Service Team here at Dirito Brothers Walnut Creek Volkswagen always strives to provide excellent customer service. It brings us joy to know that our very nice team provided this five-star, 10k maintenance experience for you. We appreciate your business and look forward to your next visit.

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