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sales sales at Toyota of Hackensack

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Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.2
138 Reviews
4.2

138 Reviews

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138 Reviews of sales sales

November 26, 2022

Dealership Rating
Employee Rating

Salesman does not about product. lacks courtesy. We came for an appointment nobody knows about. More

by RDVRAMIREZ
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Burden, santiago

October 30, 2022

Dealership Rating
Employee Rating

very fast, welcoming, friendly and accompdati ng. Melvin from sales helped us a lot. thank you! More

by Senecio Etrata
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melvin

October 24, 2022

Dealership Rating
Employee Rating

Excelente trato al cliente, el personal es muy atento y las instalaciones de primera, muy buen servicio… Gracias More

by Bienvenido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susana

August 03, 2022

Dealership Rating
Employee Rating

The sales guy was great. The only issue we had was when he brought the truck out to us is stalled because it had no oil in it. More

by repopro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 20, 2022

Dealership Rating
Employee Rating

Best dealership in New Jersey, they treat theirs costumers like family. Also they will work hard to make sure the costumers are satisfied. More

by JLCABA421
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nixon Gomez, Jose

June 30, 2022

Dealership Rating
Employee Rating

Very nice people to deal with. Very good service. I’m pleased with my Camry More

by C.WICK1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

June 15, 2022

Dealership Rating
Employee Rating

It’s akways been a great experience everytime we have service our cars in Toyota of Hackensack More

by A.ARCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 21, 2022

Dealership Rating
Employee Rating

Toyota of Hackensack has set up a # of convenient ways to contact them when you have a need, ie Customer Service hrs are Mon - Fri 8am - 8pm. Contact can be made by phone, internet or mail. Ariel Castillo, More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Green, Ariel Castillo

April 01, 2022

Dealership Rating
Employee Rating

Still not fixed brough in twice for same issue heat plate and it was not fixed first time second time fine until first light noise back😣 More

by Barbara.Carroll.apn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

March 07, 2022

Dealership Rating
Employee Rating

Car buying experience was ok getting the plates and reg was the worst thing ever More

by Vinnie5451
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 10, 2022

Toyota of Hackensack responded

Sorry to hear that your you experienced a issue with plates and registration. Did you happen to reside outside of NJ area?

Mar 10, 2022

Toyota of Hackensack responded

Not sure where you purchased the other vehicle, but as you probably know State of NJ issues temporary plates and registration for both in state and out of state customers. May I ask what name the vehicle was purchased under?

Mar 10, 2022

Toyota of Hackensack responded

sure thing. You can 201-212-6925. My name is Jay

Mar 10, 2022

Vinnie5451 responded

I do and there is no back log here . I just went and got a plate for another car same day

Mar 10, 2022

Vinnie5451 responded

Not publicly if you would provide me you name I would be happy to call in as it expires in 3 days

Mar 17, 2022

Vinnie5451 responded

Finally got the plates on 3/19 after the old plates expired on 3/17. While they did issue me a new temp plate after leaving a lot of messages on a vmail no one answers and being told to just go ahead and drive around with the expired ones I did have to threaten to call NJ Consumer Affairs and my State AG and a Lawyer to get them to issue a new set of temp tags . While I can understand getting the plates is a process the issue was on their end and should have been cleared up before they sold the car.All in all I would not buy another car from this dealer. I do have to say Jay was a big help and if it wasn't for him reaching out because of the review here who knows how long this would have took .

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