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Always professional and courteous…. I will never Always professional and courteous…. I will never buy/service anywhere else. Family has been going there since 1994. Look for Mario Puentes in Always professional and courteous…. I will never buy/service anywhere else. Family has been going there since 1994. Look for Mario Puentes in sales. More

by SFL2005 Verified Customer Verified Customer

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Very informative. Waiting time was on point. My car was serviced correctly and i also got a full diagnos on car. serviced correctly and i also got a full diagnos on car. More

by johan.melki Verified Customer Verified Customer

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The dealer keep the time.The place keep clean and The dealer keep the time. The place keep clean and nice. The workers are friendly. The dealer keep the time. The place keep clean and nice. The workers are friendly. More

by BRYANTOH1 Verified Customer Verified Customer

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They didn't clearly explained what they offer to me, now I'm getting more bills from toyota. I'm getting more bills from toyota. More

by ERHANODABAS1988 Verified Customer Verified Customer

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Great Service Department,Knowledgeable friendly and Great Service Department, Knowledgeable friendly and courteous! I have been having my car serviced there for a while now I won’t go any place else. Great Service Department, Knowledgeable friendly and courteous! I have been having my car serviced there for a while now I won’t go any place else. More

by MFLOTARD29 Verified Customer Verified Customer

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We were very unhappy with and surprised by the very poor customer service. We would not recommend using this dealership. customer service. We would not recommend using this dealership. More

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It’s always a pleasure to do business with Toyota of Hackensack. This is my third time here. There was a slight issue with my appointment - it couldn’t be located - but Cedric was tremendously helpful a Hackensack. This is my third time here. There was a slight issue with my appointment - it couldn’t be located - but Cedric was tremendously helpful and professional about it and was able to accommodate me for the day. Thank you. More

by RAULZELAYA21 Verified Customer Verified Customer

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John Ramirez is an expert sales associate! I went in there wanting to simply test drive a pre-owned 2018 Toyota RAV4. Then, I end up buying it all thanks to John. He is transparent and he has dispelled there wanting to simply test drive a pre-owned 2018 Toyota RAV4. Then, I end up buying it all thanks to John. He is transparent and he has dispelled the myth in my head that car salespeople are sleazy and unethical. Steve Branda was also transparent in the process and gave me the best insurance policy with GEICO. Toyota of Hackensack puts the T in transparency. More

by williamstylerc Verified Customer Verified Customer

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I had a great experience buying a new RAV4 Prime. The service was excellent from beginning to end. The car, which is selling above sticker price at many dealerships, was sold at sticker. Communication service was excellent from beginning to end. The car, which is selling above sticker price at many dealerships, was sold at sticker. Communication was timely, no trying to sell me on things I didn’t want, and the paperwork was ready by the time I went to pick up the car. More

by dlopez80 Verified Customer Verified Customer

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Was not happy had to wait and hour 1/2 to 2 hours to have regular schedule service and when I got home I realized that they didn’t reset the service light so I had to drive back to the deal regular schedule service and when I got home I realized that they didn’t reset the service light so I had to drive back to the deal More

by C.DANIELS0 Verified Customer Verified Customer

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