smart Service Center Reviews
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"Bill Gross is the BEST customer service professional I have ever encountered in my more than 40 years of car ownership. He is knowledgeable, thoughtful, always available, and answers all my questions. Aside being accessible to customers he also attends to the details and can be seen helping his staff regardless of the task!! He is an rxceptional human being."
"Accessibility, ease of scheduling appointments, vehicle specific knowledge, and promptly following up with solutions and remedies - all make for a satisfied customer & service advisor relationship. I am truly enjoying my 2012 Mercedes-Benz S550 4Matic. A very pleasant experience!"