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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,558 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,558 reviews
May 20, 2024
I made an appointment on May 16th at 8:30 AM for an oil change and tire rotation it took them 2hours and 30 minutes. what's the point of making an appointment if I have to wait that long. change and tire rotation it took them 2hours and 30 minutes. what's the point of making an appointment if I have to wait that long. More
by LRH1945@yahoo.com
Verified CustomerEmployees Worked With
Helpful May 19, 2024
I was very impressed with the honest and personal attention I received when purchasing my GMC Terrain. attention I received when purchasing my GMC Terrain. More
by MATTJADAM_24
May 19, 2024
They kept me informed as they worked on our Buick. I believe the problem has been fixed. I believe the problem has been fixed. More
by FLYINGCHAP
Employees Worked With
May 19, 2024
Jovan was easy to work with and was able to explain everything in details. would recommend him everything in details. would recommend him More
by DSHUMAKE
May 19, 2024
Your service center is all about money and taken advantage of women. You have lost a customer and will never get a good review from me. We just want the warranty issues fixed and we hope to never ha advantage of women. You have lost a customer and will never get a good review from me. We just want the warranty issues fixed and we hope to never have to deal with your company again. More
by H512MARTIN
May 19, 2024
Clean, easy to a schedule appointment, video from mechanic very helpful, snacks & beverages readily available & variety offered. Good communication about progress of appointment & any recommendations mechanic very helpful, snacks & beverages readily available & variety offered. Good communication about progress of appointment & any recommendations. More
by JAXJAGS
Employees Worked With
May 19, 2024
Great costumer service. David was great followings up and finding the best truck for me. I’m very please closing the deal at Jim Ellis Buford David was great followings up and finding the best truck for me. I’m very please closing the deal at Jim Ellis Buford More
by Jorgeamaya123
May 18, 2024
They gave me a good deal at a good price. They followed everything up with a great job from their service department. They followed everything up with a great job from their service department. More
by pinnaclepoolservicesinc
Employees Worked With
May 18, 2024
This was great service. We really appreciate everything during our service. We will continue to come back. We really appreciate everything during our service. We will continue to come back. More
by PARKER.B.LONG
Employees Worked With
May 17, 2024
Phil was our salesman and he was very easy to work with while shopping for a truck. He was eager to answer our questions and find information. He has even followed up after to make sure everything was take while shopping for a truck. He was eager to answer our questions and find information. He has even followed up after to make sure everything was taken care of. More
by benhartman09
Employees Worked With
