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Lou Bachrodt Auto Mall

Rockford, IL

4.8
2,155 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,155 reviews

April 30, 2015

A pleasant car buying experience! I have never had a better car buying experience than at Lou Bachrodt. The staff were all friendly and my sales person was professional and picked out More

by Ss627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2015 -

Lou Bachrodt Auto Mall responded

We love hearing about customers that have a terrific experience and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions or concerns. Take care! Best regards, George Schaffner | General Manager | george@bachrodt.com

April 30, 2015

Excellent Service I was very satisfied with my visit. Prosper answered all questions. It was not a long drawn out process. I also liked the fact of NOT having a pushy s More

by Treasure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
May 01, 2015 -

Lou Bachrodt Auto Mall responded

I am happy to hear that your time spent with Prosper was a pleasing experience. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Best regards, George Schaffner | General Manager | george@bachrodt.com

April 30, 2015

Great customer service! We went into Lou bachrodt looking for a good deal and a nice car and Al Luna our salesman did a great job helping us out with that he was very nice an More

by Lupsjimenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Luna, Ed Sennett
May 01, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for your review. We're glad to have Al on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, George Schaffner | General Manager | george@bachrodt.com

April 29, 2015

Extremely Professional Low-Key Sales Not new to Lou Bachrodt Auto Mall since they have been taking care of our Saturn for a number of years. So thanks to Brian Timm and his professional More

by John15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Timm, James Canfield
Apr 30, 2015 -

Lou Bachrodt Auto Mall responded

John, it was a pleasure to read about your car buying experience at Lou Bachrodt Chevrolet. Congratulations on your new vehicle! It's delightful to know that Brian and Jim were able to provide you with such a memorable and outstanding experience. We do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to our dealership. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com  

April 29, 2015

Very happy with my M235i! I just picked up my M235i today that I ordered in March and Josh Schneider made the process so easy. He was great and anytime I had a question about t More

by Shpalm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
Apr 30, 2015 -

Lou Bachrodt Auto Mall responded

Shannon, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. We ensure that no question or concern goes unanswered and it’s encouraging to know that Josh was able to show you dedicated and personalized service. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, George Schaffner | General Manager | george@bachrodt.com

April 24, 2015

Third vehicle purchased and very happy This is my third vehicle purchase from Lou Bachrodt and each time I felt like I was treated good. Happy with trade in and pricing on new vehicles. Jus More

by DaveN
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Apr 24, 2015 -

Lou Bachrodt Auto Mall responded

Dave, it was a pleasure to read about your third car buying experience at Lou Bachrodt Chevrolet. Congratulations on your new vehicle! It's delightful to know that Brandon was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com

April 23, 2015

Thank You Chris Foreman, Josh Schneider, and Frank Sumpter On Saturday, April 18, I walked into Bachrodt VW where I first met with Chris Foreman, who is the VW and BMW sales manager. I asked when the 2015 Golf More

by xangman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Schneider, Frank Sumpter
Apr 24, 2015 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Chris, Josh, Frank and our team were able to provide you with the pressure-free and knowledgeable service that Lou Bachrodt Chevrolet is known for. We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Please feel free to call or stop by if there is anything else we can do to help you. Best, George Schaffner | General Manager | george@bachrodt.com

April 22, 2015

Fantastic!!! JR Henry and the rest of Lou Bauhrodt Staff I applaud you all for going beyond your abilities to make my day in getting me into my new vehicle. YOU More

by lcanada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Henry, Casey Welter, Larry Hansen, and Brandon Campbell, Brandon Campbell, JR Henry
Apr 23, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that JR and our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, George Schaffner | General Manager | george@bachrodt.com

April 22, 2015

Kudos to JR!! Kudos to JR for making my buying experience fast and easy. He did a fantastic job and was very patient with me. Unlike most salesmen he was not pushy More

by Creal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Henry
Apr 23, 2015 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review, Creal. We are very happy to hear that JR could help get you set up with the perfect new car for you. He is truly a great asset to our team. We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. If there is anything more we can do for you please feel free to come back and see Lou Bachrodt Chevrolet any time! Take care. Best, George Schaffner | General Manager | george@bachrodt.com

April 20, 2015

Amazing I am so happy with my car and im still excited about getting it :) I will definitely return when i am ready for a new one! :) I definity will recommen More

by Kelsie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
Apr 22, 2015 -

Lou Bachrodt Auto Mall responded

Kelsie, thanks for the perfect review! I am glad to hear you had a great experience purchasing your first car. Enjoy it! We hope to see you again! Best, George Schaffner | General Manager | george@bachrodt.com

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