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Lexus of North Miami

North Miami, FL

4.5
2,324 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,324 reviews

July 08, 2015

Great Sales Staff This is the first time I have ever been compelled to praise and recommend a car dealership. Although I live in Broward County and am closer to other L More

by Barry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sera Bruno
Jul 09, 2015 -

Lexus of North Miami responded

Hello Barry, Thank you so much for your kind words about Sera, She is such a tremendous asset and a pleasure to work with... I would like to thank you for choosing Lexus of North Miami and hope that you will continue to have a wonderful experience. Please let me or Sera know should there ever be anyway that we may be of assistance. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

July 07, 2015

Buying a used car I met a really great sales associate Jose Salas who really help me to come to a decision when it came down to a Es 350 and an IS 250 he was very patie More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nabila Gomez , Jose Salas
Jul 08, 2015 -

Lexus of North Miami responded

Hello Marie, Yes, Mr Salas is focused on delivering a great customer experience.. We thank you so much for choosing Lexus of North Miami and hope that you stop by often... Thank you for the kind words and praise for Jose..... Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

July 07, 2015

Great customer service From the time I walked in and met Pedro to leaving with my new 2015 Lexus I felt right at home. Everyone was very attentive and helpful. More

by AW35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosti Star, Pedro Oslan
Jul 08, 2015 -

Lexus of North Miami responded

Hello AW, I just wanted to thank you for choosing Lexus of North Miami for your new Lexus... Please come by often, if just for coffee and a car wash... Just let me know if I may ever be of service, I am here just about all the time.. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

July 04, 2015

Great experience and very helpful! Just got a Lexus 200t and Justin and Nabila were so helpful and made sure to take extra care of me! Gave me a great deal and took the time to show me More

by Samantha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nabila gomez, Justin Adderly
Jul 08, 2015 -

Lexus of North Miami responded

Hello Samantha, Thank You so much for the nice review on your visit here with Justin and Nabila. It was a pleasure having you here and hope that you stop by often to use the Spa and Fitness center.. Hope that you have a lot of fun in your new NX200t, what a great choice Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

July 04, 2015

EXCELLENT MR.MCKENZIE IS VERY PROFESSIONAL AND PATIENT. IS GREAT TO DEAL WITH AN EXCELLENT SALESMAN AND GENTLEMAN. OVERALL THE DEALERSHIP GIVES YOU A GREAT SER More

by PA4123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val McKenzie
Jul 08, 2015 -

Lexus of North Miami responded

Hello Mr Parra, I could not ageree more, Mr McKenzie sets the standard for all others to look towards We really appreciate your business and the nice words. Hope we see you here often, to enjoy some Coffee and the Spa.. Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

July 03, 2015

Great Car Buying Experience!! I came in to Lexus of North Miami looking to trade in a car and get one from the used car sales. I was introduced to Justin Adderly who was extremely More

by JJ1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Parke, Justin Adderly
Jul 08, 2015 -

Lexus of North Miami responded

Hello JJ, I just wanted th thank you for choosing Lexus of North Miami for your new car. and thank you for the nice words for Justin and Matt, they really do put their guests first Hope to see you here often... Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

July 02, 2015

Great service We had a good experience with the dealer agent and I house financial made the deal a success. Very happy will be returning customers great car great p More

by Tginger1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Mesa
Jul 03, 2015 -

Lexus of North Miami responded

Hello Tginger, I just wanted to thank you for choosing Lexus of North Miami for your new Lexus.. please stop by and use our Fitness center & Spa, we love to see our new family members use our facility Please let me know if there is anything at all that you may need I am here just about all the time. Thank You, Gene Ballard Sales Manager gballard@czag.net Lexus of North Miami 14100 Biscayne Blvd N Miami Fl 33181 786 528-3788

July 01, 2015

Really nice experience! Mr. Val McKenzie was exceptional helping me out pick a new vehicle. Client attention was amazing! Definitely recommend!!!!!!! Looking forward to co More

by ahcuc50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val McKenzie, Christian Gonzalez
Jul 01, 2015 -

Lexus of North Miami responded

Hello Ahcuc50, I can not agree more Mr McKenzie represents the best in the business and we are proud to have him on our team. Thank You so much for choosing Lexus of North Miami and we hope to see you here real soon in our Spa.. Hope you take advantage of our wonderfull service dept, remember that the 5k & 10k services are complimentary! Thank You, Gene Ballard Sales Manager gballard@czag.net 14100 Biscayne Blvd North Miami FL 33181 786 528-3788

June 30, 2015

Amazing! 4th Lexus. Each time with Alberto Mesa, wouldn't want it any other way. The client attention, service and attentiveness is 10 out of 10. Would recomme More

by Arash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nabila Gomez , Alberto Mesa
Jun 30, 2015 -

Lexus of North Miami responded

Hello Arash, Wow! 4 Lexus cars, Love to hear that Thank You for the nice words about Alberto... Please stop by and see us often Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

June 30, 2015

Great experience My first Lexus experience and it was great. Worked with Yoni and Lori to find the perfect vehicle for my daughter. They found the right vehicle and d More

by KS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Edery, Lori Murray
Jun 30, 2015 -

Lexus of North Miami responded

Hello KS, Thank You so much for your kind words, I am so glad that you had a great time and that your daughter recieved such a wonderfull surprise. Please stop by and visit our Spa and say hi anytime Thank You, Gene Ballard Sales Manager Lexus of North Miami gballard@czag.net 786 528-3788

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