Larry H. Miller American Toyota Albuquerque
Albuquerque, NM
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It was great. Easy, quick with a knowledgeable staff that were accessible. They helped my wife and I a lot and I probably would buy another car from them. Easy, quick with a knowledgeable staff that were accessible. They helped my wife and I a lot and I probably would buy another car from them. More
Fast and Thorough Having always been a Dodge Van owner, I was hesitant about having a Toyota and learning to deal with a new dealership for service. It exceeded my exp Having always been a Dodge Van owner, I was hesitant about having a Toyota and learning to deal with a new dealership for service. It exceeded my expectations! It took less time than they initially said it would. They asked me questions about service options available, instead of proceeding on their own. They didn't do anything without first checking with me. I had lots of questions, which were all answered in a way that a novice like me could understand. I'm surprised that the next service date is out farther than it would have been with a Dodge. I liked the free car wash - what a treat! The people I dealt with were friendly and informative. The price was better than I had expected as well. More
My best experience by far We love our Toyota Tacoma and with the condition we traded in our vehicle we feel it was fair and an honest deal. We will definitely go back and look We love our Toyota Tacoma and with the condition we traded in our vehicle we feel it was fair and an honest deal. We will definitely go back and look forward to the service, deals, great staff and prestigious treatment. Thank you More
Review Extremely fast, and it was free, and thorough. I rarely give a 5 star rating for anyone, or for any service, so this rating is truly exceptional. Extremely fast, and it was free, and thorough. I rarely give a 5 star rating for anyone, or for any service, so this rating is truly exceptional. Re the Volkswagen decision: that was probably the stupidest decision on the part of a major auto manufacturer. Didn't those responsible consider the cost? More
Purchased 2016 Corolla We love our 2016 Toyota Corolla! The staff was so helpful! Clay and John made our time there so easy! We love Toyota, and it's all we will choose! We love our 2016 Toyota Corolla! The staff was so helpful! Clay and John made our time there so easy! We love Toyota, and it's all we will choose! More
Bought a new car with no hassle I was shown a couple of 2016 models and then a couple of 2015 models. With the price break on the 2015 models, I knew that was the car for us. I wor I was shown a couple of 2016 models and then a couple of 2015 models. With the price break on the 2015 models, I knew that was the car for us. I worked with two people, Alex Bernitsky who showed me the cars first and then the next day with Stephen Benavedias ,who really showed me the model I was interested in. He went with me on a test drive to my house where my wife also got to drive the car. He knew the car backwards and forwards and could explain everything very well. He was a nice man and easy to deal with and sure helped us make our decision. He is a low key, knowledgeable salesman. I really don't care for the "closer" you always send in after the salesman is finished. We had one the first day after Bernitsky was finished with us. The "what would it a take for you to drive this car home today?"" approach is demeaning and a typical car sales tactic that I don't care for. I will know when and what I am ready to buy and I don't need any pushing More
Excellent service Always the same attitude. Very helpful and positive every visit to the place. Feels very welcome and friendly and very professional in the fields also Always the same attitude. Very helpful and positive every visit to the place. Feels very welcome and friendly and very professional in the fields also keep on smiling. More
60,000 miles - 2006 Camry Andrew provided exceptional service. He is knowledgeable. He provided me with detail explanation for each problem area. This was the first service Andrew provided exceptional service. He is knowledgeable. He provided me with detail explanation for each problem area. This was the first service by Toyota.The entire process was efficient. Thank you More
Always a good experience Always prompt, professional and friendly service. Very organized service. Nice and convient waiting area, car wash is available with service if custom Always prompt, professional and friendly service. Very organized service. Nice and convient waiting area, car wash is available with service if customer wants one as well as shuttle available if the wait is long. More
Excellent service Mel Rosas services my cars and always does a great job. The service department did a brake job for me this time and I'm very satisfied with the job t Mel Rosas services my cars and always does a great job. The service department did a brake job for me this time and I'm very satisfied with the job they did. Thanks again. More