If you do not like high pressure sales I would go elsewhere. They use many tactics to keep you in the store. I was very up front that I was researching still to determine what I was interested in. The sales manager. who asked me the same questions as the salesman said, "your just using us" . Be prepared for them to try to sell you any car you look at even if it is not what you are looking for. Their aggressiveness fuels my wondering if the positive reviews are all genuine customers. Look on other sites and it is not so positive.
This was my first visit to American Toyota and I did not know what to expect. However, John and Brandon took excellent care of us in our purchase of our new 2017 Toyota Sienna. We were pleasantly surprised how easy they made it for us to trade in our 2000 Toyota Tundra with over 320,000 miles and how they got us in the vehicle our dreams. We couldn't be any happier with the entire experience and will continue to go to American Toyota. Thank you very much!
Larry H. Miller American Toyota Albuquerque responded
Thanks for your review, and for choosing Larry H. Miller American Toyota Albuquerque. If you get the chance to update your rating according to your positive experience, that would be great. Regardless, we look forward to serving you again soon.
"My 2015 Camry Hybrid and My wife's 2005 Camry for Service"
My Service advisor Adrian Medina is excellent and always explains all services that were performed.
He is very knowledgeable, professional, courteous, and friendly.
Adrian is one of the reasons I continue to return to LHM for my service needs and
Clay Schroff for my sales needs.
Both gentlemen are super.
Our vehicle was recalled because of an airbag problem. We called this dealership. They ordered the part and called back when it came in. We made an appointment and came in to have it installed. The repair was done in less than 2 hours and we returned to pick up the car. Everything went smoothly and everyone was very pleasant that we dealt with.
The experience was great. Took my truck in and it was serviced for a great price. I was disappointed on the car wash, I think they just sprayed it with water to be honest. But everything else was very good. Mel Rosas the gentleman I worked with was outstanding. I will be taking both my cars to him in the future.