Toyota of Wallingford

everything worked out great in the end great experience with eric concepcion recommend this salesman. got the price i wanted for my trade as well as the price on the new truck. i recommend great experience with eric concepcion recommend this salesman. got the price i wanted for my trade as well as the price on the new truck. i recommend this salesman More

Pleasant experience On Saturday 12/5 my husband and I test drove a 2015 Rav4. Isaac Cardona was enthusiastic and knowledgeable. Then on Wednesday evening 12/9 we return On Saturday 12/5 my husband and I test drove a 2015 Rav4. Isaac Cardona was enthusiastic and knowledgeable. Then on Wednesday evening 12/9 we returned to have our trade-in evaluated. Everyone we encountered was helpful and again Isaac spent a great deal of time with us. We are looking forward to finalizing this purchase. More

Great place to buy a car We went in looking to buy a new Yaris. We were so pleased with the last car we bought from this dealership and the service center there .Isaac was kno We went in looking to buy a new Yaris. We were so pleased with the last car we bought from this dealership and the service center there .Isaac was knowledgeable and I had fun test driving a couple cars with him. I am very pleased with the car I ended up buying. More

Love Toyota of Wallingford Eric see did a great job of listening to her needs and hoping to fit us with the perfect style of Toyota for us and a terrific price. I've been a cu Eric see did a great job of listening to her needs and hoping to fit us with the perfect style of Toyota for us and a terrific price. I've been a customer since 2008 and wouldn't go anywhere else. They're wonderful! More

AWESOME EXPERIENCE!! I have been trying to get a new car in other dealer but for any reason never got a prove. But Dan Roberts did the impossible to get me a new car. Than I have been trying to get a new car in other dealer but for any reason never got a prove. But Dan Roberts did the impossible to get me a new car. Thank u Dan nd Toyota of Wallingford. I will be referring friends over to u nd i will always make business with u guys. Carmen Diaz More

Exceptional My sales man was Ron Jackson and I have to say he really is exceptional. He was very pleasant and helped me out every step of the way. There was no pr My sales man was Ron Jackson and I have to say he really is exceptional. He was very pleasant and helped me out every step of the way. There was no pressure to buy a car, everything he promised was delivered. This is my second car from this dealer and I'll recommend them to family and friends . Ask for Ron Jackson ?? More

Great Salesman, Great Deal, Great Experience! After an extremely sour experience at another local Toyota dealership with a salesman that refused to negotiate a price that was anything below MSRP, After an extremely sour experience at another local Toyota dealership with a salesman that refused to negotiate a price that was anything below MSRP, I headed over to Toyota of Wallingford and never looked back. Eric was courteous and worked with me past closing time to reach a great deal on a new Rav4. I will surely bring any future car buying and service business to Toyota of Wallingford - thank you! More

Did what they said I had a salesman named Jon Mejia that treated me with respect and ended working a deal which went smoothly. I bought a used Camry and everything went I had a salesman named Jon Mejia that treated me with respect and ended working a deal which went smoothly. I bought a used Camry and everything went well. There was a small ding in the windshield which the dealership wanted to repair with acrylics. I was adamant about having the windshield replaced and Jon interceded on my behalf and they agreed to replace it. They made me HAPPY!!. 3rd vehicle I've purchased from this dealership. I recommend them . More

Needed parts - Paul Zion is the "Go-to-Guy" Parts Department personnel rarely get any reviews, In fact, on this dealership's website, as are most, there is no drop-down box to specifically addr Parts Department personnel rarely get any reviews, In fact, on this dealership's website, as are most, there is no drop-down box to specifically address the Parts Department. In my opinion as a consumer, and speaking from both negative and positive experience, Parts counter personnel are just as crucial to individual dealership favor-ability and competitiveness as sales or financing options. I will relate that I will NEVER deal with Westbrook Toyota based on a Parts Department representative quoting double the MSRP price for a part and his cavalier attitude about that pricing. With that said: I am doing my own body repair on my 2003 RAV4 and needed large parts (i.e. hood, bumper cover, front end panel, etc..) and many smaller parts (i.e. nylon nuts, bolts, grommets, etc). I did my research and found the larger part numbers I needed. However, as to the smaller parts, the parts diagrams I found online (artist drawings and not engineering drawings) are somewhat vague and had no actual pictures or dimensions of these smaller parts, I wasn't sure what part numbers were right for my repair. So, I went to Toyota of Wallingford to order the parts I KNEW I needed and to get more information on the parts that I THOUGHT I NEEDED. That's when I was waited on at the Parts Counter by PAUL ZION, Accessories Manager. I EXPECTED a response to my questions to be "If you don't know your part number, then I can't help you". However, I am DELIGHTED to say that Paul said no such thing. He pulled up on his computer many diagrams that included the numerous parts I had questions about. Very time-consuming!! Bear in mind that his (Toyota) diagrams are just artist drawings, the same as I researched on the internet. So I asked if I could SEE the part in question and he went in the back and brought out the part. This occurred several times with several different parts. Some were rejected by me. His patience never failed! Not to mention, I have a hearing disability that often required him to repeat things at least twice, frustrating on his part I'm sure. (It was to my ex-wife). I have dealt with Paul on several occasions for parts, and he has always remained extremely courteous, knowledgeable, helpful and professional. I would highly recommend Paul Zion and Wallingford Toyota for Toyota replacement parts. More

Could not have wished for a better salesman! Eric is an amazing and charismatic sales man who is determined providing excellent customer service to everyone who walks through the door. Eric takes Eric is an amazing and charismatic sales man who is determined providing excellent customer service to everyone who walks through the door. Eric takes pride in being honest in every sale and makes it very clear through out the process that he is interested getting you in the best car possible for you rather than simply making another sale for himself. I can honestly say that my first experience of purchasing a new car would not have been much more painful as well as stressful if it wasn't for Eric, he truly made the experience a fun and pain free event. More