Mercedes-Benz of Annapolis

Great Buying Experience Casey was referred to us by a friend and a customer. He did everything to make us feel at ease. Very patient and without pressure. Will recommend Casey was referred to us by a friend and a customer. He did everything to make us feel at ease. Very patient and without pressure. Will recommend him (even from VA). More

Best service yet! Best service yet, when purchasing a newely, redesigned beauty 2016 Smart car from the Annapolis dealership in March. Casey Duffy really cares And offe Best service yet, when purchasing a newely, redesigned beauty 2016 Smart car from the Annapolis dealership in March. Casey Duffy really cares And offers superb, outstanding service. More

Outstanding service Chuck at Mercedes Benz of Annapolis Service is awesome! He is consistently professional and helpful. He has earned our complete trust, which I feel Chuck at Mercedes Benz of Annapolis Service is awesome! He is consistently professional and helpful. He has earned our complete trust, which I feel is rare in the car business. He goes out of his way to make sure that absolutely everything that we might need is taken care of, and he does it right the first time! Glenn Pierce in parts is our "go to guy" anytime we need parts. He seems to know every car from memory, and is generous with his time giving helpful advice and details. The waiting area at Mercedes Benz of Annapolis is very nice, complete with a wide array of beverages and snacks. Their car wash is superior to other Mercedes dealers we have encountered when traveling in other states. I highly recommend MB of Annapolis Service to anyone who owns a Mercedes vehicle! More

A Great Experience We have purchased three Mercedes over the last five years from this dealership and from Derek Nedd. Extremely happy with all aspects of our experien We have purchased three Mercedes over the last five years from this dealership and from Derek Nedd. Extremely happy with all aspects of our experiences. Would highly recommend. More

Great place! I have been a customer of Mercedes Benz of Annapolis since 1997. I just acquired my fourth car from them and I love it! My salesman was Casey Duffy. I have been a customer of Mercedes Benz of Annapolis since 1997. I just acquired my fourth car from them and I love it! My salesman was Casey Duffy. He is a great listener! Everything that I mentioned, he made sure was on the car he found for me. He took time to explain the features that were new, called me to see if I liked the car, and told me to call him with any questions. Buying a car from this dealer is fun! I love the fact that the manager, Mike introduced himself and asked if there was anything that I needed. The financial manager, Dustin, was extremely helpful. The receptionist remembered my name when I returned a few days later. This dealership shows respect, professional friendliness, and appreciation for your business. I like that! More

Best Car Buying Experience My husband and I recently bought a CPO C250 from MB Annapolis, and we could not be more happy with our purchase and experience. About a year and a hal My husband and I recently bought a CPO C250 from MB Annapolis, and we could not be more happy with our purchase and experience. About a year and a half ago we bought a GLK 250 BlueTec and had such a great experience, we went back for more. We worked with Casey Duffy both times, and cannot say enough good things about him. Good customer service is extremely important to me and the customer service at both the Sales and Service center at MB Annapolis cannot be beat. The experience is really about the customer and the customer's satisfaction rather than just selling a car. We were looking at multiple CPO vehicles, and rather than pushing the more expensive vehicle, Casey helped us decide which car was best for us based on the vehicle itself rather than price, which ended up being the vehicle that was less expensive. This really showed us he wasn't focused on making a sale and his won satisfaction, but rather making sure we were happy. We went to another MB center one time for service because we happened to be in another town, and we will never go back because Annapolis is above and beyond the experiences we've had elsewhere. They've spoiled us and now we refuse to go anywhere else. Thanks Casey! More

The Best Experience I had such a great experience when I purchased my Mercedes. Andrew Gallagher was my sales person. He was knowledgeable, patient and more than willin I had such a great experience when I purchased my Mercedes. Andrew Gallagher was my sales person. He was knowledgeable, patient and more than willing to help with any followup questions. When I am ready to purchase my next car, I will go back to Andrew and Mercedes of Annapolis. More

Love Mercedes of Annapolis Third time's a charm as they say. After buying a Merecedes GLK350 and a C300 earlier this year, when it was time to trade in my Cadillac SRX, to Merc Third time's a charm as they say. After buying a Merecedes GLK350 and a C300 earlier this year, when it was time to trade in my Cadillac SRX, to Mercedes Benz of Annapolis i went. Brian Sturgeon came through for me once again. He is the best sales rep ever.......extremely knowledgeable, patient and friendly. Also, Miguel Mendez, the pre-owned sales manager, could not have been more accommodating. Cannot imagine any reason to go to any other dealership. Thanks again, guys!!! More

Outstanding Service! I would like to take this opportunity to say thank you for the outstanding experience we had w/ Wayne Discus! He is an exemplary member of the Mercede I would like to take this opportunity to say thank you for the outstanding experience we had w/ Wayne Discus! He is an exemplary member of the Mercedes family and should be viewed as a role model for all new and existing sales staff. He made our purchase a SIMPLE/seamless transition, answered all questions/addressed all concerns, was thorough, attentive, helpful and provided good follow-up. We will be back to enlist his help again with future purchases. This is our fourth Merecedes, we are extremely happy with the performance, low maintenance and reliability of these vehicles. Recommend this dealership highly and have been referring new business to Wayne everyday. Thank you again for allowing us to be a part of the Mercedes family. We love the driving experience and it is nice to be appreciated by you! More

Great! The team at mb of Annapolis deserve every bit of the 5 stars. Mike, Wayne, and Dustin were knowledgable, friendly and efficient. I felt like I got a g The team at mb of Annapolis deserve every bit of the 5 stars. Mike, Wayne, and Dustin were knowledgable, friendly and efficient. I felt like I got a great deal on the sale price of the car as well as the financing. More