RBM of Alpharetta

Great experience! Derrick was fantastic! Outstanding experience! 2nd new car purchase from RBM in the last 90 days! Derrick and Donnie were great to work with! We will return for our next Outstanding experience! 2nd new car purchase from RBM in the last 90 days! Derrick and Donnie were great to work with! We will return for our next new car! More

Traded old car in for new C300 The salesperson, Andy Sayers, was professional, delightful, and most of all empathetic to us and understood our needs and wants perfectly. He is a su The salesperson, Andy Sayers, was professional, delightful, and most of all empathetic to us and understood our needs and wants perfectly. He is a superstar. More

George Timmes was wonderful. Not ready to buy just yet, but when I am I will return to George Timmes. Very knowledgeable an helpful. I was very impressed by him. Not ready to buy just yet, but when I am I will return to George Timmes. Very knowledgeable an helpful. I was very impressed by him. More

Fantastic experience! My husband and I were initially shopping for certified pre-owned. We shopped around, but at RBM of Alpharetta we test drove a brand new car. Loved it! My husband and I were initially shopping for certified pre-owned. We shopped around, but at RBM of Alpharetta we test drove a brand new car. Loved it! We were working with Warren Phillips and he was fantastic! However, since we wanted to buy new-we decided to try to buy locally. After talking with our local dealership and a far less pleasant experience, we decided to drive back (2 hours) to work with a salesman and a dealership with a much better all-around experience! Customer service seems to be their goal-and they do it well! We love our new GLS, but even more so loved our experience! Thank you Warren and RBM of Alpharetta! More

"The best or nothing" An overall great car buying experience. We have been buying Japanese cars from the same dealership for the past 20 years and this was our first Merce An overall great car buying experience. We have been buying Japanese cars from the same dealership for the past 20 years and this was our first Mercedes-Benz. RBM of Alpharetta was not the closest Mercedes dealership for us (50+ miles away), but after my initial phone conversation with Warren Phillips, we decided to make the drive to Alpharetta. It was a great purchasing decision and we look forward to working with Teresa Cox when it is time to service our new 2017 GLS450. Thank you Warren, Neil and Tom for making the purchase process seamless. After briefly meeting Teresa Cox in the Service Department, we decided to make the drive to RBM of Alpharetta for our future service appointments as well. Thank you RBM of Alpharetta! More

Amazing customer service! I felt as though Vadim Russu went over and above the call of duty to help me secure my new company car from RBM. Due to internal issues at our company I felt as though Vadim Russu went over and above the call of duty to help me secure my new company car from RBM. Due to internal issues at our company the deal was about 30 days old by the time RBM received their check. Vadim not only followed up with me in a timely manner, never pushing and he actually carefully contacted the correct person at our HQ and found the issue with the check that no one else could seem to do. The day of delivery was swift, easy and an extremely professional experience. I hope the rest of my experience with my new M.Benz is as positive as the purchase experience was. More

Second time as good as the first We just completed our second purchase and the process went smoothly just like last time. Derrick Wynn kept us well informed and understood our needs. We just completed our second purchase and the process went smoothly just like last time. Derrick Wynn kept us well informed and understood our needs. Nice folks, first class service and good communication are reason why we will continue to use RBM. More

CLS550 Bill Favini was very easy to work with in the purchase of my car. He is low key and very informative. He does not overwhelm. Thank you for working Bill Favini was very easy to work with in the purchase of my car. He is low key and very informative. He does not overwhelm. Thank you for working with us. More

True Professional Great Dealership This was the second time we have purchased a Mercedes Benz from RBM of Alpharetta. One of the primary reasons my wife and I drove from Charleston, SC, This was the second time we have purchased a Mercedes Benz from RBM of Alpharetta. One of the primary reasons my wife and I drove from Charleston, SC, where we now leave, to RBM of Alpharetta was because of Andy Sayers. He was so great during our first experience. Andy spent a lot of time with us over the phone, prior to our visit, getting a good idea as to what we were looking for in a new car. Once we completed this process it was real easy going when we arrived at RBM of Alpharetta. Andy had a number of vehicles ready to show us and spent most of the morning answering all the questions we had and explaining all the features and benefits of each of the cars. We decided on a new GLE350 SUV for my wife. She loves the car and felt really good driving it off the lot. When it is time to buy our next vehicle are first call will be to Andy and RBM of Alpharetta. A True Professional and a Great Dealership. More

Overall Excellent Experience The night before our purchase, I requested information and by the time I got up the next morning I already had a voicemail from Andy S and he also sen The night before our purchase, I requested information and by the time I got up the next morning I already had a voicemail from Andy S and he also sent me information about the car I was interested in. Due to us being about 3 hours away, I called ahead of time and Andy was able to hold the car for me until we got there. We ran into some very bad traffic and arrived at the dealership about 15 minutes before closing. Andy greeted us and did not make us feel rushed despite the late arrival. He had the car ready and parked up front and took us on a test drive immediately. While we were trying to get the price within our budget, several employees engaged us and offered us drinks and refreshments. The sales manager introduced himself and was active in the buying process. We have purchased vehicles from BMW, Hummer, and Cadillac and never had such a smooth and pleasant experience. Even though Andy was scheduled to be at the dealership early the next morning he did not rush the process and was very diligent in showing my wife all of the vehicle features and filled the tank up for our drive home. The dealership gave us umbrellas to take with us as a storm was approaching and everyone was so friendly and helpful. Andy continued to express appreciation for our business days after the purchase and even checked in with us a week or so later as well. This is by far the best dealership I have ever purchased from and will refer as many people as I can here. 5 Star experience!!! Jon M. More