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Smythe Volvo

Summit, NJ

4.9
5,695 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,695 reviews

April 29, 2017

Bob is great Bob helped us lease XC 90 for a great price and was extremely helpful all throughout the process. Very knowledgeable about my model and very helpful e More

by Vadimich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2017 -

Smythe Volvo responded

Yes - Bob is very knowledgeable and really cares. Thanks for your business. Enjoy your new Volvo.

April 28, 2017

Great deal with great service Recently returned a 2014 car at the end of its lease, and leased a 2017 model of the same car. Both times, got the car I wanted with the features I w More

by dh211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Ashley Butfiloski
Apr 28, 2017 -

Smythe Volvo responded

Making it easy to do business in a friendly efficient environment is what we set out to do everyday and we are glad that we've achieved that. Enjoy and thanks for your business.

April 28, 2017

"Superb Customer Service" Bob Cerza is the example of "superb" customer service. I entered the dealership just to see the interior of the S60 Inscription. I didn't want to wa More

by MsEye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2017 -

Smythe Volvo responded

We agree - Bob is superb at what he does and he does so with a smile. Thanks for taking time to review us and for your business. Enjoy your S60 Inscription. Its as functional as it is beautiful. Enjoy!

April 28, 2017

Great experience without the usual car buying drama Great experience. We are repeat Smythe Volvo customers. This is the 4th car bought from Smythe Volvo. The owners, the Flanagan Family, have always bee More

by Tom8194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin the Financial Manager
Apr 30, 2017 -

Smythe Volvo responded

Hi Tom, In a world where businesses "spin" the appearance of their reputation, repeat business is, and always has been, the truest gauge of what people really think. At Smythe Volvo we enjoy the repeat business of our customers in sales and service everyday, week, month and year. Your repeat business is what we work hard for and are very grateful to have earned. Thank you for your many years of business. We look forward to serving you - and we mean it. Enjoy!

April 27, 2017

Longtime customer! My family are long time customers of Smythe! I bought 2 cars from Chris Henriksen and regularly have my car serviced there. My mother and sister have More

by andreagr6568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Plesh, Chris Henriksen, Kristian Henriksen, Dennis Jeffers
Apr 27, 2017 -

Smythe Volvo responded

We are a family business and one of the things that makes us very happy is selling to families like yours. Thank you for your many years of business and your review. Enjoy!

April 20, 2017

Great Experience From the moment I walked in I felt special and knew I wanted to purchase my next car from Smythe! Bob Cerza was amazing, he went out of his way to h More

by CarolTS60
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2017 -

Smythe Volvo responded

You should always feel special when you are purchasing or leasing a car from us. Bob is amazing at making our guests feel that way. Thanks for your business - Enjoy your car!

April 18, 2017

Painless New Car Purchase!! Great experience from everyone at Smythe Volvo. Bob Cerza was very knowledgeable, polite and patient. I never felt pressured. I would recommend Smythe More

by ctaylor730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2017 -

Smythe Volvo responded

We believe that there should never be pain in something as exciting and special as buying a new car. Instead - you should be delighted in your experience and look back on it happily. Bob embodies this. Thanks for your business - Enjoy!

April 18, 2017

One of the easiest vehicle buys ever Super easy buying experience with Paul Leary, and everyone else at Smythe Volvo. Zero pressure, and the pricing was the best I encountered right from More

by lugnut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2017 -

Smythe Volvo responded

Pressure and long negotiations are not our style or preference - so we try our best to make it easy and enjoyable to figure out what is best for you. Thanks for your business and the great review.

April 18, 2017

Dreaming of a Smythe Volvo I have always wanted a Volvo from Smythe. My family has had 6 Volvos among us. Not until 2014 was I able to purchase my 1st Smythe Volvo from Chris He More

by Cheryl S, Little Silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron, Roger, Chris Henriksen
Apr 19, 2017 -

Smythe Volvo responded

What we want to do is make buying a car, any car - new or used - something that people can enjoy. After all its a very big purchase and you should enjoy it. We're glad we could make it enjoyable for you. Enjoy your Volvo and thanks for your business.

April 17, 2017

Great experience with Kyle and Smythe! Absolutely wonderful car buying experience with Kyle Jackson. From the test drive to the financing, Kyle was knowledgeable, professional and never pu More

by Kneeley66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 17, 2017 -

Smythe Volvo responded

Kyle is most certainly a passionate car enthusiast and because he loves what he does, never feels the need to be pushy. He wants you to have a wonderful experience every time and works hard to provide that. Thanks for your review and enjoy your new car!

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