I am an avid New York Yankees and Minnesota Vikings fan. I am also an animal lover and a member of many animal leagues, such as St. Hubert's, ASPCA, Bidewee, etc. I live in Chatham with my wife and have a daughter who lives nearby to us. My hobbies are watching sports and playing fantasy football, baseball and basketball.
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
26 yrs, 6 mos
Languages Spoken
English
740 Reviews
Write a Review740 Reviews of Bob Cerza
May 11, 2024
Extremely friendly and helpful staff! Took their time to explain and answer any concerns or questions I had. Love my new Volvo! Took their time to explain and answer any concerns or questions I had. Love my new Volvo! More
Other Employees Tagged: Santiago Piriz, Jean Delva, Neil Amaral
May 07, 2024
This was our first Volvo purchase and we could not have been more impressed. Bob was accommodating and patient, lovely to work with. He even dropped the car at our house! been more impressed. Bob was accommodating and patient, lovely to work with. He even dropped the car at our house! More
Other Employees Tagged: Abood Katib , Jean Delva
May 06, 2024
Bob Cerza is an excellent Sales and Leasing Consultant. . He has always helped me find the vehicles I love. We put together a deal on this latest xc60 B5 in 3 days! Everything went smoothly. Bob is always q . He has always helped me find the vehicles I love. We put together a deal on this latest xc60 B5 in 3 days! Everything went smoothly. Bob is always quick to respond by text or phone at any time. I had lots of questions and he answered them thoroughly. He is a pleasure to work with and makes what could be a stressful process enjoyable! I highly recommend Bob and Smythe to my friends and family. Alex Piriz did an outstanding job as Delivery Specialist. Things happened very fast and I was able to take delivery exactly as promised and the car was detailed perfectly - impeccable job by that whole team. Alex explains things clearly, concisely and is both personable and professional with the customer! More
Other Employees Tagged: Abood Katib, Alex Piriz
May 06, 2024
I have been doing business with Smythe for almost 25 years. They are a great dealership. Service is outstanding. Bob Cerza has helped me lease two XC60s. He is very knowledgeable about the vehicles years. They are a great dealership. Service is outstanding. Bob Cerza has helped me lease two XC60s. He is very knowledgeable about the vehicles and the leasing process. He spends generous amounts of time helping the customer figure out what they want to do. Bob is always quick to respond to any questions, calls or texts immediately. He also lays out the realities of what is available. Bob also explained what to expect in the leasing process and that helped make that go smoothly too. One I selected a vehicle I was able to take delivery in 3 days! I am thrilled with the new XC60 B5 and the new color: Thunder Grey - Blonde interior. Gorgeous and ride is super smooth. Alex Piriz was the delivery specialist. Alex was also great. He and the detail team delivered an impeccable suv! The blonde leather was spotless! Alex reviewed the features in a clear and concise manner - knowledgable and articulate. He gave some extra help in transferring things from the old to new vehicle, which I really appreciated. More
Other Employees Tagged: Abood Katib, Alex Piriz
May 06, 2024
Great job by Bob Cerza in matching my needs for a new lease and delivering the vehicle in a super fast timeframe. (3 days!) He also spent a lot of time before the final selection answering all my questio lease and delivering the vehicle in a super fast timeframe. (3 days!) He also spent a lot of time before the final selection answering all my questions and offering advice based on experience and practicalities (what the dealership has available). Have been doing business with Smythe since 2003 and Bob’s the best - tenacious to help the customer, professional, knowledgeable and patient! I recommend Bob to my friends and family. Also kudos to the Delivery Specialist Alex Piriz. Alex took me through the new features in a clear and concise manner. Helped me with some extra items in transferring from old to the new vehicle. Alex made the whole process so smooth! The car was spotless - like right off the showroom floor. Thanks to the Detail Team for that! So far it’s running beautifully and is beautiful to look at - love the Thunder Gray exterior matched with the Blonde interior! More
Other Employees Tagged: Abood Katib, Alex Piriz
April 30, 2024
Everyone seem to be so kind and courteous. It was much appreciative be treated so nicely. It was much appreciative be treated so nicely. More
Other Employees Tagged: Santiago Piriz, Alex Piriz
April 27, 2024
Great car buy all the way around. Bob, Alex, and Abood made the process fast and painless. All three were very polite and professional. Third car buy here - wont go anywhere else Bob, Alex, and Abood made the process fast and painless. All three were very polite and professional. Third car buy here - wont go anywhere else. Very nice car at a great price. More
Other Employees Tagged: Abood Katib, Alex Piriz
April 27, 2024
This is my second time leasing an xc90 from smythe Volvo. The reason we came back to smythe Volvo is because of the wonderful service and people who work there. They are beyond professional and really care a The reason we came back to smythe Volvo is because of the wonderful service and people who work there. They are beyond professional and really care about their customers. Bob Cerza was our salesman and he was fantastic. We would recommend him to anyone. Larry, the manager, was the most polite, respectful and caring manager. Don showed the whole car to me and was very knowledgeable and helpful. Even the finance manager, Santiago, was nice and knowledgeable. The whole process was smooth and I would recommend smythe dealership in Summit to everyone. Thank you for another fantastic car! More
Other Employees Tagged: Larry Pius, Santiago Piriz
April 23, 2024
A very pleasant and positive experience. Bob, Henry and Jean were great getting me comfortable with my new car. Bob, Henry and Jean were great getting me comfortable with my new car. More
Other Employees Tagged: Henry Zhu, Jean Delva