Duval Ford
Jacksonville, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Walked in a pauper....left a Prince I want to give a special thanks to Patrick Kane, whose name is not listed below as an option. Malcolm paired me up with Patrick and we work diligentl I want to give a special thanks to Patrick Kane, whose name is not listed below as an option. Malcolm paired me up with Patrick and we work diligently to find a model of the car within my range. My hats on to you gentlemen! More
Great service Richard Jordan runs a superb service department! Sheila is my service advisor and she is excellent. Also I love their new facility.way overdo and very Richard Jordan runs a superb service department! Sheila is my service advisor and she is excellent. Also I love their new facility.way overdo and very relaxing. More
Another successful sale I went to the dealership and had no problems getting another vehicle thanks to Gunny Moore. Who was more than helpful getting me the best deal and hav I went to the dealership and had no problems getting another vehicle thanks to Gunny Moore. Who was more than helpful getting me the best deal and having the patience of a saint going through the process with me yet again. More
Amazing Experience! Ronald was very knowledgable and helpful. Jose helped me find a new truck to fit into my budget. This team was great! Will be making my next vehicle p Ronald was very knowledgable and helpful. Jose helped me find a new truck to fit into my budget. This team was great! Will be making my next vehicle purchase at Duval Ford when my lease is up. More
Turned out very well I found a rather limited edition model car, and there were only two of them being sold locally. The first dealer I talked to misled me and it turned o I found a rather limited edition model car, and there were only two of them being sold locally. The first dealer I talked to misled me and it turned out the car was in Ohio and they wanted me to pay to ship it to Florida. I then found a better deal with Duval Ford but due to some things in my credit history that I was not aware of (ex-spouse never took my name off her financed car) I was not sure if I really wanted to jump through all the hoops and red tape and was ready to walk away. But the whole team worked it out and I drove away that same day with one of the best cars I have ever had. I had an issue that turned out to be minor and even after the sale my salesman Warren Hart was quick to respond and offer his personal advice. They even took turns playing with my kid so I could concentrate on the conversations/paperwork. Would definitely recommend. More
Great Service Service Advisor Bruce Weeks was great. Totally professional with outstanding customer service skills. Kept me informed during the service process. I'l Service Advisor Bruce Weeks was great. Totally professional with outstanding customer service skills. Kept me informed during the service process. I'll most definitely be returning for service. More
Perfect in every way. I've been buying vehicles for 15 years. One F-150, one Escape and 5 Mustangs. I've never been disappointed with Sales or Service. I've been buying vehicles for 15 years. One F-150, one Escape and 5 Mustangs. I've never been disappointed with Sales or Service. More
Ford Expedition 2017 Renard was very helpful and easy to work with. He new the vehicle and offered appropriate advice. Thanks for a Job well done. Best regards - Jim Renard was very helpful and easy to work with. He new the vehicle and offered appropriate advice. Thanks for a Job well done. Best regards - Jim More
Car purchase This is the 7th or 8th vehicle we have purchased at Duval Ford since 2003. Herb Bohannan was our sales guy for most of the transactions. Our new sales This is the 7th or 8th vehicle we have purchased at Duval Ford since 2003. Herb Bohannan was our sales guy for most of the transactions. Our new sales person was outstanding.Terrance Lundy was very helpful without being pushy. I am retired from the mortgage industry where customer service is very important. The biggest thing is that Terrance listened to our needs and gave us suggestions. We were originally interested in a possible trade of our Ford Transit (purchased at Duval Ford). We really wanted an SUV. While going through the lot we found a 2016 Dodge Charger, we test drove and the price was in our range. I was able to keep my Transit and we are using the new car to drive back and forth to Colorado to visit our grandchildren. The process was easy and quick. Terrance answered all our questions and was fun to do business with. I hope he is with Duval Ford for a long time. I would definitely recommend him to my family and friends. More
Duval ford made my first car buying experience an awesome on The service was excellent thanks to Ms Jenna Summerlin and Ms Taysha Diaz they made sure i got the car i wanted, they was very considerate and never g The service was excellent thanks to Ms Jenna Summerlin and Ms Taysha Diaz they made sure i got the car i wanted, they was very considerate and never gave up or lossed hope even when i did. I just wanna say thank you ladies for helping me. Thank you duval ford for your persistence, assurance,low prices and GREAT CUSTOMER SERVICE! More