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Hagerstown Honda
Hagerstown, MD
810 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 810 reviews
August 02, 2017
Thumbs up I had a great experience buying my first car. I would certainly recommend John Williams to any of my family or friends who are looking for a new car. I had a great experience buying my first car. I would certainly recommend John Williams to any of my family or friends who are looking for a new car. More
by officialcarowner
Employees Worked With
Helpful July 29, 2017
Tariq is the man!! Tariq was by far the best sales person I have ever worked with. He is genuine, honest and by far the kindest soul I've encountered in a long time. Tariq was by far the best sales person I have ever worked with. He is genuine, honest and by far the kindest soul I've encountered in a long time. More
by WeAreTheMiller's
Employees Worked With
Tariq Anwar
July 26, 2017
A Positive Experience Everyone in the dealership was friendly and welcoming whether or not they were working with me. Information was explained clearly. The required pap Everyone in the dealership was friendly and welcoming whether or not they were working with me. Information was explained clearly. The required paperwork was dealt with efficiently and patiently. Everyone was more excited than I was about my purchase. More
by Olyssun
July 24, 2017
Always friendly service. Everyone at Hagerstown Honda are always friendly and helpful to work with. Of course, Angelo is my favorite salesman, but everyone else did an excelle Everyone at Hagerstown Honda are always friendly and helpful to work with. Of course, Angelo is my favorite salesman, but everyone else did an excellent job as well. More
by M&M Castle
Employees Worked With
July 23, 2017
Wonderful experience We recently bought a Honda Pulot. We love our new Honda. We had a great experience with the sales staff! we would recommend this dealership. We recently bought a Honda Pulot. We love our new Honda. We had a great experience with the sales staff! we would recommend this dealership. More
by Roncone
Employees Worked With
Tariq Anwar
July 23, 2017
Love my new Ridgeline! I've had my Ridgeline going on 3 months now, and I'm really glad I purchased it. The features are great from the Honda Sensing safety features to the I've had my Ridgeline going on 3 months now, and I'm really glad I purchased it. The features are great from the Honda Sensing safety features to the technology features, The vehicle has a great ride and it's very quiet on the inside. My salesman, John Williams, was very personable, and made the buying experience very pleasant. I'd do business with him again, as well as the dealership. John wasn't high pressure and he would answer any questions I had via text or call very promptly. Hopefully I get many years and miles out of my Ridgeline. More
by luvmyhonda
July 22, 2017
Easy Peasy! My experience with Hagerstown Honda began as a mom tagging along on her daughter's test drive. The salesman, John Williams, was friendly, courteous, My experience with Hagerstown Honda began as a mom tagging along on her daughter's test drive. The salesman, John Williams, was friendly, courteous, and knowledgeable of his products. The cars I rode in were super clean and comfortable. Both the Odyssey and Pilot had plenty of room! Soon, I was looking at cars for myself. I completed the lease of my '17 CVR yesterday and couldn't be happier! Everyone I met there had a smile and a friendly greeting for customers. No one pressured me or bothered me after I left the building. Once I made up my mind, all it took was a phone call to John to get the sale rolling. The finance department worked with me to make sure I was comfortable with my trade in and the cost of the lease. It was a wonderful experience all around! Thank you Hagerstown Honda!! More
by Debra Catherman
July 21, 2017
New CR-V Touring purchase We have purchased many vehicles from Hagerstown Honda. Our sales experience has always been excellent! John Williams was great to deal with. We had We have purchased many vehicles from Hagerstown Honda. Our sales experience has always been excellent! John Williams was great to deal with. We had spoken to him on the phone prior to our visit. He said he would have the Molten Lava Pearl CR-V that we wanted. He was true to his word and it was waiting for us to see when we arrived. We worked with John and Darin Fazenbaker to work out the deal. After we finished the paperwork, it was after they had "closed" for the evening. John still took the time to show us the features on our new CR-V. We would highly recommend Hagerstown Honda and our salesman, John and finance person, Darin to anyone looking for a new Honda!!! More
by L and S
July 14, 2017
Great experience Thanks to Ciro Schianodicola and everyone at Hagerstown Honda, I had an amazing experience purchasing my first car. Thankful to have such a knowledgea Thanks to Ciro Schianodicola and everyone at Hagerstown Honda, I had an amazing experience purchasing my first car. Thankful to have such a knowledgeable salesman and sales/finance management. They made it easy! I will definitely recommend my friends and family. More
by Meraricor
Employees Worked With
Jeremy Kelly , Angelo Marino, Ciro Schianodicola
July 13, 2017
Great new car buying experience. Both the salesman, John Williams and and the finance manager, Darin Fazenbaker very knowledgeable and made our new car buying decision very easy. W Both the salesman, John Williams and and the finance manager, Darin Fazenbaker very knowledgeable and made our new car buying decision very easy. Would purchase from Hagerstown Honda again! More
by Mike
