Bourne's Auto Center

Outstanding!!! I was leery of purchasing from an off brand dealership at first, but after working with the staff at Bourne's Auto Center I would recommend anyone loo I was leery of purchasing from an off brand dealership at first, but after working with the staff at Bourne's Auto Center I would recommend anyone looking for a car to go there first!! Not only was the staff extremely helpful, the finance team was able to get me a great rate (beating my bank by 2%!) in less than 20 minutes! That lowered my payments by almost $150 a month!!! I was nothing short of impressed with Sue and Matt!!! Thank you for not only making it simple and saving me money, but fast and convenient. Also, the price of the car was unbeatable!!!! More

Great, easy car buying Tre was great in helping me to buy this vehicle. I traveled over 75 miles and across the state line to test drive and ultimately buy the truck. I kn Tre was great in helping me to buy this vehicle. I traveled over 75 miles and across the state line to test drive and ultimately buy the truck. I knew what I wanted going in and that the price was good, about as good as I would be able to get anywhere. Bourne's "no haggle" pricing helped me to decide quickly on it. The vehicle had low miles and looked great on the exterior. Inside, there were signs of wear, but nothing unexpected since this was a 6 year old truck. I noted that the vehicle needed two new tires, and they agreed and ordered them and installed them when I came back to pick up the vehicle with my temporary plates. A slight negative was that they forgot to have the vehicle detailed and ready when I drove down to pick it up. They knew I was coming late in the afternoon - they just forgot to have it ready for me. It turned out ok and mistakes happen. One comment is that Bourne could have helped me more with the title and licensing process. I'd not bought a vehicle in my state before, so I was unaware of the process both with my state and with Massachusetts. Tre sold me the car just fine, but the dealership could definitely have helped me more with the post sale process of getting the car home. More

Great Experience! From the moment we entered the dealership we were given first rate service and no pressure sales: so refreshing! Their sales team has you take out th From the moment we entered the dealership we were given first rate service and no pressure sales: so refreshing! Their sales team has you take out the cars alone and they don't pressure you into buying something you're uncomfortable with. They are honest and up front with you about the cars. Their prices were very competitive and there isn't any haggling and gamesmanship like at a new dealership. Scott was a pleasure to work with. Shawn shopped around and secured us a great rate. Everyone we interacted with was genuine, courteous, and professional. This is my first stop the next time I'm shopping for a car. Thanks Bourne! More

Bought My First Car Here! Excellent Customer Support. As I was looking to buy my first car, the excellent staff(Mario Lee and Shawn Saunders) helped me all the step of the way to make it possilbe for me. As I was looking to buy my first car, the excellent staff(Mario Lee and Shawn Saunders) helped me all the step of the way to make it possilbe for me. They showed available options that fit my budget and were very informative and curteous. I highly recommend Bourne's Auto Center! More

Amazing customer service I went to this dealership with an open mind. I wasnt really looking for anything specific, just something all wheel drive and realiable. I left there I went to this dealership with an open mind. I wasnt really looking for anything specific, just something all wheel drive and realiable. I left there with a beautiful car and no headache. Everyone that works there is so friendly and they always have a smile on their faces. I would recommend this dealership to everyone. More

Great Customer Care!! Mario helped us into a 2014 Lincoln MKZ. He listened very attentively and answered all of my questions promptly, giving me a sense that I was in good Mario helped us into a 2014 Lincoln MKZ. He listened very attentively and answered all of my questions promptly, giving me a sense that I was in good hands. He walked me through the financing like a pro! There was a few things that needed to be done before the car would be ready for pick up, and there ended up being a delay. Mario called me as soon as he was aware of the delay; sparing me the aggravation of driving all the way from Leominster for nothing! I only had the pleasure of working with Mario, but it appeared as though all of the sales people were very pleasant and happy to be there. That is a good sign of a great business! I will return to Bourne's Auto for my next car! Thank you Mario for all your help!! More

I had a great experience and would go back I walked in to bournes and got help right away, everyone there was awesome and really helped me out. Especially my sales man Derrick and also Dallas w I walked in to bournes and got help right away, everyone there was awesome and really helped me out. Especially my sales man Derrick and also Dallas who does the trade-ins. They bother were able to get me in the car I wanted and I am very happy with my purchase and would definitely recommend others to Go to this dealership More

Great place My wife and I had a great experience buying a car at Bournes. Sue was really great at helping us. She is amazing, patient and kind. She gave us no pre My wife and I had a great experience buying a car at Bournes. Sue was really great at helping us. She is amazing, patient and kind. She gave us no pressure. More

Awesome Experience This was my first purchase at Bourne's and will NOT be my last. I have purchased maybe 10+ cars in my life and I must admit this purchase was without This was my first purchase at Bourne's and will NOT be my last. I have purchased maybe 10+ cars in my life and I must admit this purchase was without a doubt the easiest. I really love the low key and no pressure approach. I think other dealerships could benefit from Bourne's style. My sales person Kenny was a true professional, kind and courteous. I was somewhat shocked when I first stepped into the sales office at just how busy the place was! To me its that ole adage when going to a fine restaurant and its busy. Its busy for a reason and so was Bourne's. Now the proof is in the pudding when/if the vehicle needs servicing as to how they stand by the vehicle. I have no reason to believe they won't. More

MY NEW lEXUS Great place to shop for a used car. Trevon has good product knowledge and trades are easy. This is the only dealer with good prices and fantastic cus Great place to shop for a used car. Trevon has good product knowledge and trades are easy. This is the only dealer with good prices and fantastic customer service More