Volkswagen of South Charlotte

Enjoyed working with Kasey She was great at answering our questions while giving us space to talk things over and make our own decisions. She seemed knowledgeable about the car She was great at answering our questions while giving us space to talk things over and make our own decisions. She seemed knowledgeable about the car and was eager to help. More

First car buying experience, very happy!! This was my first time buying my own car and the sales consultants were all so willing to help me with the process, I knew exactly which car I wanted This was my first time buying my own car and the sales consultants were all so willing to help me with the process, I knew exactly which car I wanted when I came in and they helped me get a great deal on it. More

Easy experience Submitted my inquiry in the morning and Clovis followed up very punctually. We went back and forth a little but in the end there were no games and no Submitted my inquiry in the morning and Clovis followed up very punctually. We went back and forth a little but in the end there were no games and no pressure. Thank you for a great experience in purchasing my 2017 Mk7 GTI! More

Straight Forward Bill Patterson was a straight shooter with me from talking on the phone to signing the papers. Spoke with several other dealerships from Scott White i Bill Patterson was a straight shooter with me from talking on the phone to signing the papers. Spoke with several other dealerships from Scott White in Greenville SC to Stone Mountain GA and VW of South Charlotte got my business. Not only were they the lowest price on vehicle, but several extras that none of the other dealerships were offered like window tint, heavy duty rubber mats and door edge guards. I would recommend this dealership to anyone. Well worth the 4 hour round trip for the car. More

Genuinely kind and helpful staff. This is my second buying experience with VW south Charlotte and I wouldn't think to go anywhere else. Buying a car is difficult enough without feeling This is my second buying experience with VW south Charlotte and I wouldn't think to go anywhere else. Buying a car is difficult enough without feeling like the salesperson is working against you Spiros and the rest of the staff genuinely cared about what I wanted and worked to find a way to get me there. I highly recommend this dealership! More

A+++++ Customer Service! Thank you, BreAnna! I inquired about a 2017 Passat R-line online late Saturday through Volkswagen of South Charlotte and was contacted with a phone call ten minutes befor I inquired about a 2017 Passat R-line online late Saturday through Volkswagen of South Charlotte and was contacted with a phone call ten minutes before dealership opened on Sunday. The timelines was the start of my expectations being exceeded because I was not expecting a call until Monday. I was a bit skeptical because I would have to make an 85+ mile drive to the dealership that I had never worked with. Expectations continued to be exceeded, with only a few simple text messages we had the deal worked out and I was on my way to the dealership. It was definitely worth the 85+ mile drive Sunday afternoon. BreAnna Griffin, sales representative in picture, was at my door as soon as I arrived to the dealership with a smile and warm welcome. BreAnna was great to work with and I highly recommend her! I got to the dealership and was out the door within an hour and on my way home in my new 2017 Passat R-line. I would like to also give a shoutout to the finance team. They also played a part in making this be a seamless buying experience. I have had finance representatives be very pushy but this was not the case at Volkswagen of South Charlotte. It was like speaking to a relative. This is my sixth Volkswagen but first experience with Volkswagen of South Charlotte. I highly recommend Volkswagen of South Charlotte. Ask for BreAnna!! Thank you, Volkswagen of South Charlotte and thank you, BreAnna! See you at my next Volkswagen purchase! More

necessary service vist. I made an appointment for a necessary service visit. I got the appointment directly at the same day and was also able pick up the car at the same day. I made an appointment for a necessary service visit. I got the appointment directly at the same day and was also able pick up the car at the same day. Everyone explained me everything in detail. I am super satisfied with the service Al provided. More

Excellent experience!! We checked with all the VW dealers in our area and no one had the response that the south Charlotte dealership both Bree and Matt were excellent in t We checked with all the VW dealers in our area and no one had the response that the south Charlotte dealership both Bree and Matt were excellent in take no care of us in such a short time! Anyone looking for a great deal and excellent service you should shop here!! More

Great service Your salesperson and support staff were friendly, professional and competent. I had a great experience and will come back to VW of South Charlotte in Your salesperson and support staff were friendly, professional and competent. I had a great experience and will come back to VW of South Charlotte in the future. More

Quick and easy Working with Bill Patterson, who emailed me quickly after my initial inquiry, set up an appointment for a test drive on the exact vehicle for the next Working with Bill Patterson, who emailed me quickly after my initial inquiry, set up an appointment for a test drive on the exact vehicle for the next day. He was courteous and prompt and delivered an excellent car at an excellent price, with no haggle. I appreciate him and the dealership experience. More