1st Honda Simi Valley

Fourth Honda, 3rd purchase from 1st Honda Simi Valley. Albert was great to work with, from initial test drive, coming up with a price, to the final close out. No pressure, an enjoyable process. Albert was great to work with, from initial test drive, coming up with a price, to the final close out. No pressure, an enjoyable process. More

Albert is a great salesperson very attractive easy to work with he made my experience a great one will be recommending him to friends and family work with he made my experience a great one will be recommending him to friends and family More

It was a pleasure working with Albert Rodriguez and Dean. They made the process a little easier (unlike my experience at another dealership). I will definitely recommend these guys to my friends for their n They made the process a little easier (unlike my experience at another dealership). I will definitely recommend these guys to my friends for their next vehicle. Thanks again Guys! More

Johann was professional and courteous as he helped us in purchasing our new Honda. He allowed us to test drive several vehicles and explained the pros and cons which allowed us to make an informed decision. purchasing our new Honda. He allowed us to test drive several vehicles and explained the pros and cons which allowed us to make an informed decision. I would most definitely go to him again if we make a future Honda purchase. More

Easy and enjoyable process. Nice to find a car so quickly and painlessly. Would go here again if needed. Would recomen Nice to find a car so quickly and painlessly. Would go here again if needed. Would recomen More

No pressure, a true gentleman! Thoroughly went over options and spent a great amount of time helping narrow down our choices. Thoroughly went over options and spent a great amount of time helping narrow down our choices. More

My experience with Johann was amazing. He explained every step in purchasing my car thoroughly and in a very friendly manner. He went above and beyond to make sure I get the exact car I wa He explained every step in purchasing my car thoroughly and in a very friendly manner. He went above and beyond to make sure I get the exact car I wanted . He is a very good asset to your team. I will definitely refer him to any friends or family looking for a car. My experience with Bob was also wonderful. More

Johann was friendly, informative, and did not pressure us in any way. He was thorough in explaining the car’s features and took the time needed to go through everything before we drove off the lot. We had a in any way. He was thorough in explaining the car’s features and took the time needed to go through everything before we drove off the lot. We had a very pleasant experience from beginning to end. Dealing with Bob was also a great pleasure - they made a good team! More

started this encounter over the phone with bob a manager that was apparently just helping out this store, I verified the make, model and trim of the car i wanted and bob sure enough said yes i have that in that was apparently just helping out this store, I verified the make, model and trim of the car i wanted and bob sure enough said yes i have that in stock I also texed him verifying this so no discrepancies arose when i arrived but little did i know i should have had him tell me he did via email or text or perhaps another employee as witness because when i got there he said he in fact did not have that exact vehicle and did not in fact tell me twice over the phone over 2 occasions i said bob come on u got my text it shows u got it an hour ago and he shoves the phone in my face saying u saw i didnt receive i wasnt on my phone when u looked, im lost for words when its on his phone saying received an hour ago but yet fails to apologies that its right there in his hand as proof of it being sent/received i said bob its right there and he gets right in my face and asks if im calling him a liar i ask bob to make this a pleasant experience and he starts to walk away from bob so i have to call out to his name and ask bob regardless im still here to buy a car are u just going to walk away from me without saying anything and he says i dont have the car what do u want, i replied options? he said well hes a car how about that one, i go bob again u know the car i want and its not this one then he goes fine ill get you your car from another dealer ship its going to be 500 more for the color you want and at least 1000 for delivering it i go oh goodness then i might as well and save 1000 and just drive to that one so he chuckles and says good luck and continues walking away. never in my life have i been talked to in such a worthless way and treated like an annoyance when im trying to buy a car. for a manager to treat customers like this for who knows how long and get away has me questioning hondas values. hondas a great car but id gladly pay more to on a vehicle then to ever experience customer service from bob ever again. ill go out of my way to make sure all my friends and family never does business with bob from first honda in simi vally More

Very happy with the service to this vehicle Albert and Dean did great job and I have the great confidence that i have purchased a great car Dean did great job and I have the great confidence that i have purchased a great car More