We have felt like since we brought our car from here we have been pushed around ever since. We are very unhappy customers. We will never buy a car from here again.

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My husband and I tried to purchase a Hyundai Azera from a local dealer in our area. After two months of waiting it was evident that we were getting nowhere. We got online and found the car I wanted at Alan Vines in Jackson, TN. My husband spoke to Mr. Mike Jager and worked out a trade amount on my old car and a new purchase price for the Azera over the phone. Since Jackson, TN, is a four hour drive for us, we were hesitant, but made the drive hoping that everything would be as stated. We couldn't have been more pleased. Mr. Jager was as good as his word both for the trade amount he had quoted us & the amount for the new vehicle. I have purchased probably 10 to 15 vehicles and many times have been very disappointed with all the games that are played. There was none of that with Mr. Jager and Alan Vines. I would highly recommend Mr. Jager and the Alan Vines dealership.

Brad and Valeri Bleyer

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I came to Alan Vines to buy a new Hyundai Accent to commute to work. Jason, who was very polite & helpful, located what I wanted at another dealership. I have no complaints about Jason. However, my experience with Rick (sales manager?) was horrible. Every time my husband & I stepped in his office he had a new "charge" added to the vehicl, so we could never get a " bottom line price" or an explanation of anything. He was rude and condescending, and he actually raised his voice at me when I questioned where the extra fees were coming from. I've never been treated so disrespectfully by a salesperson before. He acted like I was hurting him because I was buying one of the "cheap models that they don't make any money on" - his words. I'm sure there are great people working there, but I will never set foot on that lot again. And I will tell everyone I know to steer clear of this dealership. Rick needs to learn some humility & respect for others. When someone says "I make a salary so I don't even need to sell you this car" - its time to go somewhere else where my business is appreciated.

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Got off to a rocky start but they quickly rectified the issue. Overall seem to be set on taking care of their customers properly. Reed and Karen are super nice and very down to earth. Jeremy does a great job looking out for his customers.

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Adrian was very friendly and pleasant to work with. He is a tough negotiator but we left happy and my new truck is sooo pretty !! I hope I spelled his name right.

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I gave this rating because they were very friendly and tried to work with us. They gave us a reasonable deal and weren't pushy.

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adrian johnson was a pleasure to deal with very friendly and couteous if not for him i would have gone elsewhere mr. jeremy vines was nice as well seemed to work with satisfaction

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This has been my third experience with Alan vines and Adrian Johnson. Adrian Johnson is the very best period! If you need a new Dodge or jeep or ram or even used car or truck he is your man. He treats people like they should be treated. My eleven year old loves him. He is more than a car salesman. He is a human being doing a good thing in a business that is corrupt with people who are just out for themselves. GO TO ALAN VINES AND SEE AdrIan Johnson !!!!!

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Adrian showed me the greatest customer service I've ever seen, he also displayed a high volume of integrity and loyalty towards helping me and my family. He never gave up on getting me a great deal.

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Very professional, low pressure approach. Knowledgable about the products. Good selection on the lot. Went the extra mile to help me out. Would highly recommend to anyone.

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