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Andrew Chevrolet - Service Center

Milwaukee, WI

4.5
1,669 Reviews
Call Service Center (414) 228-6200

1,669 Reviews of Andrew Chevrolet - Service Center

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May 29, 2024

I purchased a vehicle from here and immediately began to have transmission issues. I took the truck in for them to take a look and after keeping my vehicle for 3 weeks I was told no issue was found. I have More

by LA_PERRY2003
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ST Daniels
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drake.Bowers
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May 30, 2024 -

Andrew Chevrolet responded

Hi, We're sorry to hear about the transmission issues you've been experiencing with your vehicle. Your satisfaction is important to us, and we want to ensure this matter is resolved promptly. Please reach out to our Service Director, Neal Fiesler, at 414-228-6200 so we can further investigate and address your concerns.

Helpful
May 28, 2024

The service and. employees were great. I was provided a loaner vehicle until my vehicle was fixed. More

by TYCOONRICH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Andrew Chevrolet responded

Hi, Thanks for sharing your experience! We're glad to hear that our service and employees met your expectations. Providing a loaner vehicle is all part of ensuring a smooth experience. If you ever need assistance again, just let us know!

Helpful
May 27, 2024

Great customer service. I appreciate his honesty and willingness to work with me. Very quick & efficient. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Andrew Chevrolet responded

Hi Kay, Thanks for your kind words! We're glad to hear that you had a great experience with our customer service team. We strive to provide honesty and efficiency in our service, and we're happy to hear it was appreciated. If you need anything else, feel free to reach out.

Helpful
May 25, 2024

I didn't know about hail damage or that the windshield reservoir was cracked and no fluid .tape job over tail lights peeling off More

by BEARSNO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neal Fiesler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Helpful
May 22, 2024

I always had a good experience with this dealership and I love that the company has agents that have been with the company for 17yrs and up keep making your customers and agents happy. More

by ethelcalhoun@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Andrew Chevrolet responded

Hi Ethel, Thank you for your wonderful feedback! We're delighted to hear about your positive experiences and appreciate your recognition of our long-term agents. We'll keep striving to make both our customers and agents happy.

Helpful
May 22, 2024

Great communication about the services needed for my car. Although a big job, it was done ahead of schedule. More

by LISAFLOADING
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Andrew Chevrolet responded

Hi Lisa, Thank you for your feedback! We're glad to hear you appreciated the communication and that the job was completed ahead of schedule. We look forward to serving you again.

Helpful
May 21, 2024

I have had the pleasure of working with Andrew Chevrolet for 16 years and I have always received great satisfaction from various employees More

by Lloyd buttke
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas musil
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May 22, 2024 -

Andrew Chevrolet responded

We're honored to have earned your loyalty over the past 16 years, Lloyd! Thank you for choosing Andrew Chevrolet and for your continued support. We're delighted to hear that our team has consistently provided you with great satisfaction. If there's anything else we can do for you, please don't hesitate to let us know

Helpful
May 21, 2024

I just loved the place as a first time customer and shall return.Good work.. More

by K.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Andrew Chevrolet responded

Hi, We're thrilled to hear that you had such a positive experience with us, especially as a first-time customer! Thank you for choosing Andrew Chevrolet, and we look forward to welcoming you back for your future automotive needs. If you ever have any questions or concerns, don't hesitate to reach out.

Helpful
May 20, 2024

They were fast and precise in their job and knowledge in their craft. Thank you More

by SYPHOREDOURDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergey Kramarchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Andrew Chevrolet responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a fast and precise experience with us at Andrew Chevrolet. If you ever need anything else or have any questions, don't hesitate to reach out.

May 22, 2024 -

Andrew Chevrolet responded

Hi! Thank you for your feedback! We're delighted to hear that you found our team fast, precise, and knowledgeable. If you have any further questions or need assistance, feel free to reach out.

Helpful
May 14, 2024

You guys didn't fix the light at my rear plate, K. O. sold me a 2020 with issue I didn't see at night. I was sold a Trax with two new tires and two old tires that I have already had AAA come and plug More

by ZOREDAMORGAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
K.O.
Report | Print
May 14, 2024 -

Andrew Chevrolet responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 16, 2024 -

Andrew Chevrolet responded

Hello, We're truly sorry for the issues you've encountered with your purchase and the lack of communication. Please accept our apologies and know that we're committed to resolving these concerns promptly. We value your feedback and would appreciate the opportunity to make things right. Please reach out to our Kevin Burgher at 414-228-1450 directly so we can address your concerns and ensure your satisfaction.

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