Annapolis Hyundai - Service Center

Amazingly fast excellent customer svc Jacob was super fast at getting my car done. He was also kind enough to squeeze me into the schedule in such short notice. Thank you Jacob. Jacob was super fast at getting my car done. He was also kind enough to squeeze me into the schedule in such short notice. Thank you Jacob. More

Great service as always I dropped by without an appt to have them look at one of my tires. I was out of there in an hour. As usual they were very polite & nice. I was a I dropped by without an appt to have them look at one of my tires. I was out of there in an hour. As usual they were very polite & nice. I was also not charged anything. Wonderful place. Jake is the man ! More

Fast and efficient Went in for my first oil change, everyone was friendly, and the oil change and 4 point inspection was quick. they did say they would vacuum the front Went in for my first oil change, everyone was friendly, and the oil change and 4 point inspection was quick. they did say they would vacuum the front floor boards, except, the leaves and crumbs and dirt left looked like the turned the vacuum on but forgot to use it. They also left the plastic and and paper on the chair and floor. Although I appreciate that they wanted to protect my seat, they could have taken the trash with them when they left, as I had to remove it and then walk in the rain back into the service area to find a trash can. Other than that so far so good. More

EXCELLENT SERVICE Everything from scheduling the appointment, being reminded about the appointment thru email and the excellent service rendered at the appointment. Ev Everything from scheduling the appointment, being reminded about the appointment thru email and the excellent service rendered at the appointment. Everyone was courteous and helpful. Well done ! More

Election Day Expedited Service Came in for service morning of election day expecting to avoid crowds. Checked in for oil change but since I was at the mileage for 75K service, I ind Came in for service morning of election day expecting to avoid crowds. Checked in for oil change but since I was at the mileage for 75K service, I indicated for the crew to do upgraded work. Despite thinking i would avoid the crowds, the waiting area was very full. That said, my service was completed in a very timely fashion. Although full, the waiting area was comfortable and clean as were the other areas customers use while waiting. The service staff are always polite and accommodating, particularly Jacob Swaim. I am pleased that they offer quality service in a comfortable environment. More

Oil Change My most recent trip to Annapolis Hyundai was just for an oil change. However, I have been coming to Annapolis Hyundai since 2008 when my wife and I pu My most recent trip to Annapolis Hyundai was just for an oil change. However, I have been coming to Annapolis Hyundai since 2008 when my wife and I purchased a 2009 Hyundai Sonata. It has over 100,000 miles and still going strong with just the regular scheduled maintenance specified by the manufacturer and performed by the trained techs at the dealership. As usual appointments are easy to schedule, the Service Adviser / Assistant Service Manger Jacob Swain.is outstanding, knowledgeable and trustworthy and waiting room accommodations are first class. More

Good Experience Had a good experience with Annapolis Hyundai and Jacob in particular. He is knowledgeable and customer oriented. He will resolve your problem! Highl Had a good experience with Annapolis Hyundai and Jacob in particular. He is knowledgeable and customer oriented. He will resolve your problem! Highly recommend this dealership More

Warning Light on dash after each Gas fill-up I was very disappointed when I had to take my 2016 Plug-In Sonata back to this dealer 6 times to get a pesky warning light to not light up after each I was very disappointed when I had to take my 2016 Plug-In Sonata back to this dealer 6 times to get a pesky warning light to not light up after each gas fill-up. This problem took 6 months and many trips back to this dealer to have them reset it and order me a new gas tank fill neck. This did not solve my problem. I finally solved it myself by disregarding the warning to NOT tighten the gas cap past one click. After one click the gas cap does Not seal. so I gave the gas cap another hard twist and solved my problem. this caused me a lot of worry and time in the dealer's service Dept. I thought I had a Lemon? I have put 46,000 miles on this car in a year and a half. Runs great with about 45 MPG but it does not have a spare tire and I have had 2 flats? Service too expensive $$$$. Love Jacob the Service desk guy. Not so the service Manager! More