Annapolis Hyundai - Service Center

Recall fixes on Sonata Excellent experience. My visit started with on-line appointment. They confirmed by email. Intake was easy and fast; all fixes were done and car cleane Excellent experience. My visit started with on-line appointment. They confirmed by email. Intake was easy and fast; all fixes were done and car cleaned. More

Fixed my car!!! Hundreds of dollars, and many many hours of frustration down the drain i was no closer to finding out what was wrong with my 2008 Elantra. I called An Hundreds of dollars, and many many hours of frustration down the drain i was no closer to finding out what was wrong with my 2008 Elantra. I called Annapolis Hyundai and talked to Jacob and it was fantastic. He stayed on the phone long enough to explain everything to me and what we thought could be what is wrong with my car. Then when i brought it in a wonderfully kind man, Reggie, was the driver of the Shuttle that i took to the mall (so i wouldnt have to wait in the waiting room). I was called throughout the process to update me on any new finds, and what i would want to do about whatever they did find. Finally, when my car was fixed (and it has been perfect ever since, for the first time in a year and a half) i paid a price i thought was fair and i even got the opportunity to talk to the mechanic, Allen is his name, and he explained what was wrong with my car and how they fixed it. Even what to look for just incase something else is wrong. Very thorough, kinda and knowledgeable. I will be coming here from now on, and it is now the only place i trust! More

Great Service for non-Hyundai Customer Jacob was very knowledgable about my vehicles issue given it wasn't a Hyundai. Would be happy to recommend him to other locals like myself. Jacob was very knowledgable about my vehicles issue given it wasn't a Hyundai. Would be happy to recommend him to other locals like myself. More

Service Department I have brought my car to this dealership 3 times now for service and I have been impressed each time. Jacob is very helpful without being pushy. He wa I have brought my car to this dealership 3 times now for service and I have been impressed each time. Jacob is very helpful without being pushy. He was friendly and kept me up to date with what my car needed. The mechanics have done a great job and I haven't had to bring my car back for any work they have done. Thanks to Jacob, I will keep bringing my car to Annapolis Hyundai for service. More

Bad Service Dept. I had an Apptmnt with their Service Dept and Ryan Calls me,and informs me that they can't get to it today. This call came a couple of hours before my I had an Apptmnt with their Service Dept and Ryan Calls me,and informs me that they can't get to it today. This call came a couple of hours before my appointment. I Had requested to get out work early!!! His explanation was the one guy was leaving early today xxx!!! Nobody else isn't qualified??? REALLY!!!! THEN HE TELLS MR I HAD A RECALL ON MY vehicle but oh I don't have that part Again seriously xxx... This isn't my first Bad Experience with Annapolis Hyundia. They couldn't figure out my engine light problem relating to my Pollution System!! Good luck if you need service this place isnt where you should go!! I will never Buy another Hyundia again!!!!! Michael O. More

Best service experience EVER! I have been a customer of Annapolis Hyundai since they opened and I can honestly say I have never been happier with a dealership or service department I have been a customer of Annapolis Hyundai since they opened and I can honestly say I have never been happier with a dealership or service department. They have taken good care of my car and have never tried to do unnecessary maintenance. They are prompt, professional, and courteous. They are not the cheapest, but they are the best and I wouldn't trust anyone else with my car. More

From the time I called for my appointment, Jacob was amazing. He gave me the appointment and when I brought my car in, he greeted me by name. We went over the service, he reminded me to get my discount amazing. He gave me the appointment and when I brought my car in, he greeted me by name. We went over the service, he reminded me to get my discount coupon book (I usually forget it, despite the fact that I keep it in the car), and he asked if I had any other concerns. I laughed and said the only other thing I had was the shovel marks the young man who cleaned my car off after the last snow storm left. We had a little more small talk about the horribly cold winter and all the snow storms, and I left. When he called me to tell me my car was ready to be picked up, he told me he had a surprise for me. When I got to the dealership, I saw my car. I walked over and not only was it cleaned beautifully, ALL of the scratches on the hood were gone! I went into the service office and told Jacob how pleased I was. I had had the car through the car wash several times and those marks did NOT come off. Jacob told me they buffed them out after they serviced the car. As usual, Annapolis Hyundai exceeded my expectations!!! More

At 52K miles, my 2009 Hyundai Santa Fe V6 AWD developed a persistent knocking noise up front while under acceleration. Annapolis Hyundai quickly and correctly identified and fixed the problem (worn drive persistent knocking noise up front while under acceleration. Annapolis Hyundai quickly and correctly identified and fixed the problem (worn drive axles-covered under warranty), that the original dealership in Laurel failed to identify despite the fact they'd previously performed the same repair less than 10K miles ago. Annapolis Hyundai's service was fast, friendly and confident. I'm using them from now on. More