711 Reviews of Audi Des Moines - Service Center
Things went very SMOOTHLY Bryan Adams is the ideal Audi Service Consultant, extremely detailed oriented well experienced with a likeable personality. As an out of State Audi Customer he made sure that the Service Consultant, extremely detailed oriented well experienced with a likeable personality. As an out of State Audi Customer he made sure that the correct Parts were ordered & received before appointment/installation, in addition the work scope & pricing provided beforehand was spot on. As a nice touch a loaner was provided which I didn’t anticipate nor requested. Again Bryan Adams & the Service Team responded not only meeting my needs & expectations but EXCEEDED them COMPLETELY! Job Well Done! More
This dealership has done a great job with my Audi A8l e60 we are still working with a warranty claim. I know they are gonna make sure it all gets fixed. we are still working with a warranty claim. I know they are gonna make sure it all gets fixed. More
Bryan was extremely helpful and a good communicator throughout the entire repair process. He got me a Lyft to drive me to work. Whole process went smoothly throughout the entire repair process. He got me a Lyft to drive me to work. Whole process went smoothly More
Communication from service advisor was horrible. After paying diagnostic fee, car was returned in worse condition which was not communicated by the service advisor. Technician seemed not to have exp After paying diagnostic fee, car was returned in worse condition which was not communicated by the service advisor. Technician seemed not to have experience to properly diagnose and correct the issue. Still awaiting a response from the service advisor. More
They got the required job done & Brian explained it well to me. Thank you very much to me. Thank you very much More
Great and speedy check in - service done correct and well - love the video review of the car’s condition - love the video review of the car’s condition More
I have always had an exceptional experience when having my Audi taken care of by Wesley. Everyone there is professional, courteous, and friendly. I am more than p[eased every time I have taken my Q5 in my Audi taken care of by Wesley. Everyone there is professional, courteous, and friendly. I am more than p[eased every time I have taken my Q5 in over the last 5 years. More
Wes really handled us with care. Was diligent about ensuring our repairs were done as timely as possible and getting our extended warranty applied. Would give him a 6 out of 5 if we Was diligent about ensuring our repairs were done as timely as possible and getting our extended warranty applied. Would give him a 6 out of 5 if we could. More
Quick and Easy! I was really impressed with the video of my service as well as the complementary inspection and advice. I was really impressed with the video of my service as well as the complementary inspection and advice. More