Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Millburn

Maplewood, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,034 Reviews
Audi NJ location, DCH Millburn Audi, an award winning Audi dealer in New Jersey, is conveniently located in Maplewood, NJ, just minutes from the Garden State Parkway and Interstates 78, 280, and 287. We are a proud member of DCH Auto Group, a network of award-winning car dealerships in metropolitan New Jersey, New York, Connecticut and southern California.
Contact Dealership
View Awards

2211 Millburn Ave

Maplewood, NJ

07040

Directions

By Type

Showing 1,034 reviews

April 24, 2024

EXECUTIVE HOSPITALITY PROFESSIONAL SALES MANAGEMENT EXECUTIVE FINANCES MANAGEMENT SERVICES MANAGEMENT. RECEPTIONIST VERY EXCELLENT CLEAN AUTOMOTIVE More

by MICHAEL TODD MAYO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hodczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Audi Millburn responded

Thank you very much, Michael, for the enthusiastic review following your experience working with our Audi Millburn team. It was our pleasure to provide you professional, first-class assistance at every turn, and we sincerely appreciate the opportunity to gain your business. We're here to help with anything else you may need, so please don't hesitate to reach out for support anytime. Travel safe and enjoy the road.

Helpful
April 23, 2024

Very attentive service Dep't Videos of service On time performance Clean waiting area Good follow up More

by LFabiani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Audi Millburn responded

It always makes our day when hearing an Audi Millburn service guest enjoyed a great overall experience. We appreciate you complimenting the attentiveness of our team and their timely assistance, our amenities and our grounds. Travel safe and please consider us again for any automotive needs.

Helpful
April 05, 2024

Very attentive service Dep't Videos of service On time performance Clean waiting area Good follow up More

by Ejrm39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Audi Millburn responded

We aim to deliver top-notch service to our Audi Millburn customers, and it sounds like we reached that objective during your most recent experience. Thank you very much for the thoughtful feedback. It means a lot to us being commended for timely service, strong communication and the cleanliness of our grounds. Additionally, it's always nice to know when guests find value in amenities like our video service. Travel safe and please consider us again for future automotive needs.

Helpful
April 02, 2024

Salesman Mike is the worst. When we were offered a better price on the same car from Bell Audi and wanted Audi Millburn to match the price my wife was told "Stop xxxxxxx around, More

by Nothappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
Report | Print
Apr 02, 2024 -

Audi Millburn responded

Hello, Our team is expected to always show first class professionalism. Your feedback is concerning, as it is not reflective of that commitment to client care. I'd like to speak with you for more information so that this matter can be addressed properly. Please contact me through the number below at your earliest availability. Thank you, Dawn McAdam Client Relations Manager 973-821-2002

Helpful
April 01, 2024

Professional service with a smile, that’s what you get at Audi Millburn. I’ve had my Q5 serviced there several times. The staff is professional, and very kind. The service process is explained to you in deta More

by Jolavostinar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carrington
Report | Print
Apr 01, 2024 -

Audi Millburn responded

It means a lot to us being your trusted vehicle service provider here at Audi Millburn, and we sincerely appreciate this thoughtful feedback. Thank you for continuing to work with the team to care for your Audi Q5. Knowing that you always enjoy professional and kind service with a smile makes us proud, and it's great hearing you find value in our video inspection service as well. Travel safe and we'll see you again next visit!

Helpful
March 22, 2024

A pleasure, no hassle, friendly staff and managers (especially Michael Condosta. Nice clean and comfy facilities. Thank you all! More

by Mmelaniesmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Condosta
Report | Print
Mar 25, 2024 -

Audi Millburn responded

Melanie, thank you very much for leaving Michael and our Audi Millburn team your kind feedback. We want guests to enjoy their experience at our dealership, and it means a lot to us when being commended for providing hassle-free, friendly guidance. Your compliments regarding our facilities are sincerely appreciated as well, and we wish you many fun and safe travels ahead. Come back to see us again sometime along the way.

Helpful
March 13, 2024

Robert has been very helpful over the years. We value his advice and assistance, which is always timely and adds value. More

by anuraganand.102
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Audi Millburn responded

We value your longtime trust in us with your automotive needs! Thank you from all of us at Audi Millburn for your continued patronage and kind feedback. Your compliments regarding his timely and valued assistance will make Robert proud. Travel safe and we'll see you again next visit.

Helpful
March 02, 2024

Joe Sacco provided excellent service to my new car lease. I got the exact car I wanted and he accommodated all my necessities. More

by MASMC1018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Kearns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2024 -

Audi Millburn responded

Nothing makes us happier than helping an Audi Millburn guest find their perfect vehicle match. Thank you very much for trusting us with with the opportunity. Joe will be proud to have earned your commendations, and all of us wish you many safe and exciting travels ahead. We hope that you'll consider us again for any future automotive needs.

Helpful
February 24, 2024

Worse finance department. They recommend a company called: Driveway Finance Corporation. This company is rated with an “F ‘ by the BBB https://www.bbb.org/us/or/tigard/pro More

by Emilio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam Zabrocki
Report | Print
Feb 24, 2024 -

Emilio responded

Audi Millburn Feb 23, 2024 Worse finance department. They recommend a company called: Driveway Finance Corporation. This company is rated with an “F ‘ by the BBB https://www.bbb.org/us/or/tigard/profile/loans/driveway-finance-corporation-1296-22947533/complaints#567300012

Feb 26, 2024 -

Audi Millburn responded

Hi Emilio, I’m sorry you feel this way about our finance department. We certainly want to ensure you are satisfied with our options so you can make an informed decision. Please reach out to me below when convenient so we can discuss this further, thank you. Dawn McAdam Client Relations Manager 973-821-2002

Helpful
February 21, 2024

The absolute worst. Wouldn’t honor the price they gave me in writing and the manager couldn’t have been more nasty and condescending. It took me SEVEN hours to finally g More

by Julie32900
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam
Report | Print
Helpful
1
2
...
104