Autohaus BMW

Awesome Service Advisor After I purchased my BMW, I decided to conduct research to locate the best service site in the St. Louis area; and discovered Autohaus BMW was the one After I purchased my BMW, I decided to conduct research to locate the best service site in the St. Louis area; and discovered Autohaus BMW was the one. As a result, my experience with Autohaus BMW Service Department has been great. Nonetheless, I attribute much to the outstanding service I received from an awesome service advisor, Chris Clem. Chris is exceptional and very knowledgeable. He is extremely helpful and professional in providing me with the best possible solutions and advice. He is very courteous, as has been my experience with everyone I encounter at the Autohaus site. However, for me personally, Chris goes that extra mile and it is most appreciated. To give an examply of how I feel about Chris, I needed to schedule a service call as soon as possible; I was informed Chris would be out for a few days and Idecided to wait until his return. Why...because I feel comfortable and trust Chris to handle my concerns and needs. A very important quality to me. So, hats off to Autohaus BMW...Chris Clem is the best. More

Painless Car Purchase As a lifelong BMW owner, I've interacted with all of the lots in Saint Louis, but had never made a purchase from Autohaus. It was time to get an addi As a lifelong BMW owner, I've interacted with all of the lots in Saint Louis, but had never made a purchase from Autohaus. It was time to get an additional one to replace my fiancés car, who is a lifelong Honda loyalist that just happened to prefer my X5, and the search began. We snuck around on the lot after-hours to get a no-hard-approach look at the cars available for sale. Little did we know that was not necessary; as from the moment we first interacted with Bob, he gave us a respectful distance, but was always available to answer questions or pull up the next test drive. We really appreciated that there was no back and forth, that he was ready to answer all questions about the vehicle, the pricing, and any other terms the moment we returned from our test drive. Often he predicted our questions, and provided a logical, thoughtful, legitimate answer before we even asked. We were there, in total, for less than an hour. From test drives to delivery. We did take two days to "think" as we have hectic work schedules, but Bob made himself very available during and outside of business hours. When visiting other lots, I had been giving the salespeople my card to have their frequent, obnoxious calls - and underling salespeople calls - filtered through my staff. I don't care for the game, and my fiancé is not a frequent car buyer - nor someone that likes a bevy of unwelcome, frequent calls. We didn't face call-innundation with Bob. One call to confirm a time we had originally planned to take delivery, and another call to confirm the one we could actually make. Very pleased with the entire situation. More

My service experience is always excellent Over the past 9 years we have had experiences with several dealerships in the West County and St. Louis area. By far the best dealership for BMW sales Over the past 9 years we have had experiences with several dealerships in the West County and St. Louis area. By far the best dealership for BMW sales and service is Autohaus. We travel quite a distance to have our service done at Autohaus, but it's worth it. Chris Clem, my service advisor, is always very helpful and courteous and gets me in and out quickly. He provides a car when I need it and keeps me posted and updated on my service and any pricing changes. The rest of the staff is equally kind and polite and very pleasant, always. From the young men that greet me when I arrive and bring me my cleaned car when I return to the office manager that checks me out, I couldn't be more pleased with my experience every time I visit the dealership. Purchasing a vehicle is equally as enjoyable. More

Award Winning Service I had a great experience working with Jim Ryzinski at Authaus BMW. Jim listened to my questions and answered them honestly. He made the car buying exp I had a great experience working with Jim Ryzinski at Authaus BMW. Jim listened to my questions and answered them honestly. He made the car buying experience enjoyable to say the least. I would recommend Autohaus to anyone looking for a fair price on quality vehicle. I look forward to working with Jim and Autohaus for years to come! More

Excellent Customer Service Jennifer is a friendly and knowledgeable Service Advisor. It was a pleasure to work with her regarding my repairs. She notified me during the entire p Jennifer is a friendly and knowledgeable Service Advisor. It was a pleasure to work with her regarding my repairs. She notified me during the entire process as to my various options and recommendations. More

2006 bmw 325 ci Jeremy was very professional. He made our car buying experience exceptional. We would highly recommend this dealership and salesman to all of our frie Jeremy was very professional. He made our car buying experience exceptional. We would highly recommend this dealership and salesman to all of our friends and family. More

finance and bmw genius Very Very helpful! Great service and knowledgeable. Rick from finance was fair but firm. Overall to me a great experience! I will definitely return fo Very Very helpful! Great service and knowledgeable. Rick from finance was fair but firm. Overall to me a great experience! I will definitely return for my next car. Dr Steve More

Great Service Always fast ,friendly and efficient for service . Easy to get appointments ,vehicle ready as promised. Very nice waiting area if you decide to wait on Always fast ,friendly and efficient for service . Easy to get appointments ,vehicle ready as promised. Very nice waiting area if you decide to wait on shorter service times . More

Great Experience It was my first experience with Autohaus BMW and it will not be my last. Everyone was very friendly and my sales rep Joe Bauer was fantastic to work It was my first experience with Autohaus BMW and it will not be my last. Everyone was very friendly and my sales rep Joe Bauer was fantastic to work with and would reccomend him to anyone. More

Purchase of a certified pre-owned BMW We worked with Bob Dedert when purchasing our certified pre-owned BMW 550i. He was pleasant to work with and patient with our questions. We never at We worked with Bob Dedert when purchasing our certified pre-owned BMW 550i. He was pleasant to work with and patient with our questions. We never at any point felt pressure to buy. Was overall an excellent experience! More