Autohaus BMW - Service Center

I LOVE the Autohaus service experience. I live a few blocks from Plaza Motors, but make the drive to Autohaus, because of their level of service and their facilities. Pure quality all the way around. blocks from Plaza Motors, but make the drive to Autohaus, because of their level of service and their facilities. Pure quality all the way around. More

I consistently have a great service experience at Autohaus! The team is accomodating, efficient, and reliable. I would highly recommend Autohaus for a service or sales need. Autohaus! The team is accomodating, efficient, and reliable. I would highly recommend Autohaus for a service or sales need. More

AutoHaus has been servicing my vehicles for over 39 years, and in all of that time I have never had to bring the car back a second time for the same failure. They are the best. years, and in all of that time I have never had to bring the car back a second time for the same failure. They are the best. More

When I visit Autohaus BMW Mike always greets me with a smile and is always very helpful. I would not dream of going anywhere else to have my car serviced. I also appreciate the respect that I am always g smile and is always very helpful. I would not dream of going anywhere else to have my car serviced. I also appreciate the respect that I am always given. As a women, that sometimes is lacking when dealing with people in the sales and service industry. Keep up the good work Mike, it is especially appreciated by me. Ellen Walters More

Dan Warwick was my customer service agent at Autohaus BMW. Dan was courteous, friendly, concerned about the service of my 325i. He efficiently checked me in and as promised had the technicians assess th BMW. Dan was courteous, friendly, concerned about the service of my 325i. He efficiently checked me in and as promised had the technicians assess the nature of the repairs needed. He informed me step by step of what was happening. Once repair assessment was made, Dan provided me with a comparable vehicle to use until repairs to my car were complete. My car was with the dealer for 1.5 days and I was kept up-to-date as to when the work would be complete. I left a satisfied customer and appreciated the efficiency and care I was shown as a customer. Would definitely use this dealership and certainly want Dan Warwick as my service agent! More

I had a serious electrical problem created by another service experience at a local tire shop & battery shop. I needed to take a trip to DC that day. I took my vehicle to the AutoHaus BMW dealer on South service experience at a local tire shop & battery shop. I needed to take a trip to DC that day. I took my vehicle to the AutoHaus BMW dealer on South Hanley Road. Once there, Dan Wirick quickly got his team on my issue After a 1 ½ hour investigation and a quick repair I was on my way. BMW AutoHaus took a difficult situation and quickly resolved my concerns, at a very affordable price. I was totally satisfied and will go back to AutoHaus for my BMW needs. I was able to take my emergency trip. Thank you Dan Wirick and the service technician who fixed my car and threw in a quick wash and vacuum. More

We have leased and/or purchased four vehicles from Autohaus and have had our share of service and body work; each and every experience has been great. We originally visited Autohaus out of frustration Autohaus and have had our share of service and body work; each and every experience has been great. We originally visited Autohaus out of frustration dealing with another luxury vehicle dealer in St. Louis, and have not been the least bit disappointed. Not to take anything away from the dealership itself, but the attention and personal service we receive from Bob Dedert, our salesperson, is what makes the difference. Bob is unlike any other salesperson we have dealt with. He did not just shake our hands, hand us our keys and watch us drive away, but years after leasing/selling us our vehicles, he still coordinates our service visits and makes certain we know our business is appreciated. BMW is great, but if Bob was selling Pintos, we would have to consider changing brands. Five stars for Autohaus and five stars for Bob Dedert. More

Autohaus has serviced 2 of my cars, neither of which were purchased from them. They always provide a loaner if the repairs are more extensive than an oil change, etc. On more than one occasion they have gone purchased from them. They always provide a loaner if the repairs are more extensive than an oil change, etc. On more than one occasion they have gone the extra mile to help me in a difficult situation. I do some work on my own car, and have often dealt with their parts department. I've usually been very pleased with their pricing. My experience with them has been very positive and I can recommend Autohaus all day long. Although they are the farthest from me, I have little reason to go to any other BMW dealer in St. Louis. Sure, owning an older BMW can et expensive, but I love mine and I feel like Autohaus is on my side. More

Brought my 2007 328i because of a problem with my bluetooth. there were courteous, very nice system of dropping your car off and had my loaner ready. only issue was that they didn't call me the fir bluetooth. there were courteous, very nice system of dropping your car off and had my loaner ready. only issue was that they didn't call me the first day to tell me that the car wasn't ready. on the second day, they called to say that my phone wasn't compatible even though it had been working for the last 10 months. But when I picked it up, they called the technician, who sat in my car with my for 20 minutes, we covered everything and tested several phones. By this time, my phone was working perfectly. I was very impressed with the level of service. All covered by my warranty. More

There seems to be a hierarchy at Autohaus, those who own 7- or 5-series BMW's (or--gasp!--even 3-series) and those who own (another gasp!) Minis. After waiting over an hour for what turned out to be a non-e 7- or 5-series BMW's (or--gasp!--even 3-series) and those who own (another gasp!) Minis. After waiting over an hour for what turned out to be a non-existent Mini loaner (as 3 or 4 BMW loaners were parked perkily along the front), I was told that someone from Enterprise would be down in "just a minute" with a loaner. This did not occur, nor did anyone seem to notice. After 20 minutes of more patient waiting, a very nice mechanic approached me and offered to drive me to Enterprise himself. The worker bees--the mechanics--always seem really nice and very good at their craft. But there is a sense that owners of more expensive cars get preferential treatment. I'm from the land of public education--very egalitarian--so bringing my Mini in for service has been disheartening. More