BMW and Mazda of Crystal Lake

Ralph was attentive, knowledgeable, and incredibly friendly. This is the second BMW I have purchased from this dealership and this experience was even better than the first time. The buying experience friendly. This is the second BMW I have purchased from this dealership and this experience was even better than the first time. The buying experience was very smooth and painless. More

Michelle is top-notch — truly service oriented from start to finish. Would highly recommend reaching out to her! We purchased an a gently used Lexus NX and I love it! to finish. Would highly recommend reaching out to her! We purchased an a gently used Lexus NX and I love it! More

It was a great experience working with Ralph at BMW of Crystal Lake. There was no pressure to buy any particular vehicle, and Ralph was very patient with me when I was having a hard time deciding between Crystal Lake. There was no pressure to buy any particular vehicle, and Ralph was very patient with me when I was having a hard time deciding between two different cars. All in all, I am so happy with my purchase and will refer others here! Thanks again 🙏🏿 More

Bill, Dan and Heather were great to work with! Looking forward to purchasing the next BMW from them! Thanks again for all your help! Lance C. forward to purchasing the next BMW from them! Thanks again for all your help! Lance C. More

I would highly recommend this very positive and professional sales team to anyone I know who enjoys the performance of a BMW! By far my most comfortable experience buying a car! Very happy with t professional sales team to anyone I know who enjoys the performance of a BMW! By far my most comfortable experience buying a car! Very happy with the experience and I love my new BMW!!❤ More

Ralph did a fantastic job! I appreciate his hard work and honesty through my entire purchase process. His follow up through the end of the transaction to make sure all details we’re covered was on point. and honesty through my entire purchase process. His follow up through the end of the transaction to make sure all details we’re covered was on point. Thanks to the entire team for a job well done. I look forward to future dealings. More

Ralph made the process simple and quick. I hate buying cars because of the amount of time you have to spend at the dealer. The entire process took less than 1 hour. I would definitely recommend purch cars because of the amount of time you have to spend at the dealer. The entire process took less than 1 hour. I would definitely recommend purchasing a car from Ralph. I am sure this is the beginning of a long partnership. More

Even though I’m a salesman I bought my first brand new car! Thanks too Jim (Mazda manager) Heather (bmw manager) Dan (General manger) and Denise (finance manger) they are awesome!!!! car! Thanks too Jim (Mazda manager) Heather (bmw manager) Dan (General manger) and Denise (finance manger) they are awesome!!!! More

We purchased my sons car from Ralph about 2 months ago. Since then I have gone back to purchase my car and I referred my brother when he was looking for a new car. The entire staff at this dealership goes Since then I have gone back to purchase my car and I referred my brother when he was looking for a new car. The entire staff at this dealership goes above and beyond to make their customers feel at ease and comfortable with the entire car buying process. My entire family thanks you for the great customer service! More

Recently purchased a 2015 Lexus IS 250 AWD vehicle with super low mileage. The vehicle was in great shape and was delivered to me downstate. Ethan was very professional and easy to deal with. If you’re super low mileage. The vehicle was in great shape and was delivered to me downstate. Ethan was very professional and easy to deal with. If you’re looking for a no hassle car buying experience, I highly recommend BMW and Mazda of Crystal Lake. Mark B. Springfield, Illinois More