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BMW of Bakersfield

Bakersfield, CA

4.8
224 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 224 reviews

June 02, 2024

Fast service, Scott was professional and friendly. It’s nice to work with him over the time I’ve had this lease and the lease before. I’m very satisfied with my service appointment More

by GARRETTSHIPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
June 02, 2024

This dealership hands down has the best customer service in sales and serve that anyone would ever want in a dealership. They definitely treat you like family. More

by HIPPYDAVE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsen Vaziri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Aletaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christophe Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristen Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leyendecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gloria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pleitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Sam and Amanda in the service department.
Jun 02, 2024 -

BMW of Bakersfield responded

Thank you for the great review!!

June 02, 2024

My service advisor did a great job of finding me a loaner, and ensuring my vehicle was taken care of while it was still under warranty! More

by EV_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Roger
June 01, 2024

Very fast and efficient service. Very nice waiting room. Service department was great as always. More

by abmp17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
June 01, 2024

Perfect! Detailed car thoroughly (made sure it looked great). Thanks Scott ! The BEST service! Got a great deal on three years of oil changes. More

by TRRICHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service Department
June 01, 2024

Awesome service all around! Got me in quick, excellent communication and very friendly. My go-to for vehicle service. More

by arnaldo.alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
June 01, 2024

My service was great from the moment of making the appointment and communication throughout the entire service visit. My car issue was resolved. More

by NICALO428
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sam in service
June 01, 2024

Cant trust these people. Charging for something that was free - under warranty lying to the customer to make money More

by MOHITKUMAR316
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Na
June 01, 2024

Scott Sutton and his department were great, they done and excellent job and were very helpful. More

by SANDYSHELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sutton
June 01, 2024

Roger is amazing, polite and professional and always asks about my wife and children. He keeps in contact with me during the day to make sure I’m aware of how everything is going with the service. More

by banksrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger service dept
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