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BMW of Bakersfield

Bakersfield, CA

4.7
177 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 177 reviews

July 07, 2018

it was great Experience , i liked it Elie Jamal was very helpful person he got me what i want it , I will recommend anyone is looking to buy BMW to that location More

by basel123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

BMW of Bakersfield responded

bASEL123. Thank you for taking the time to leave a review for us at Nissan of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

July 07, 2018

The staff at BMW make you feel like a family member rather t Elie was my salesman here and what a great experience I had it had to have taken 20 minutes from when I test drove the m2 to finalize the transaction. More

by OS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

BMW of Bakersfield responded

Thank you Os for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 06, 2018

Very smooth Easy process Told him what I want and he made it happend Very straight forward to the point Any body looking for car check this guy More

by Client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

BMW of Bakersfield responded

Client. Thank you for taking the time to leave a review for us at BMW of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

June 20, 2018

Awesome first time BMW purchase My experience was friendly fast with hector arreola he walk me thru everything and had everything ready for when I got there and made sure of me been More

by Saracho-J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arreola
Aug 10, 2018 -

BMW of Bakersfield responded

Saracho-J. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 18, 2018

Thank you ! My experience at BMW was great! Hector and Cherif you guys are awesome :) Thank you both again! You really made my experience Simple and easy More

by georgiayala13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arreola
Aug 10, 2018 -

BMW of Bakersfield responded

Georgiayala13. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 12, 2018

Easiest Purchase Ever! Purchasing my new 2018 BMW X2 was so easy and stress free. Hector Arreola was very patient and easy to work with. He never pressured me into buying th More

by BakoBarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Arreola
Jul 18, 2018 -

BMW of Bakersfield responded

BakoBarb, We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Aug 10, 2018 -

BMW of Bakersfield responded

BakoBarb. We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 10, 2018

Phenomenal Service and Personality Jessica was absolutely wonderful to partner with for information and test driving. She was knowledgeable, professional and had great personability. He More

by Nlafleche593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Popoy
Jul 18, 2018 -

BMW of Bakersfield responded

Nlafleche593, Thank you for taking the time to leave a review for us at BMW of Bakersfield. We're happy we could meet your expectations! We truly appreciate your five-star feedback. Have a wonderful day and come back anytime!

June 01, 2018

Very helpful got me out of a bad situation Elie went up and beyond to help me get into a new BMW lease. I have been driving a BMW for the last 18 yrs and they have always met my needs. Bill th More

by Shellshell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill the service manager has superior service as well
Jun 08, 2018 -

BMW of Bakersfield responded

Shell, Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! Your BMW of Bakersfield Team

June 01, 2018

Great Customer Service! Thank you Elie for all your help with my purchase process. Love my BMW. Best experience ever :) Will see you soon in the Service Department. More

by Best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

BMW of Bakersfield responded

Best, We sincerely appreciate you taking the time to review us and tell us about the excellent service that Elie provided to you! We are so glad that you enjoyed your visit with us and we look forward to doing business with you again soon! Your BMW of Bakersfield Team

May 29, 2018

Amazing experience Both sales person Elie and Manager Cheriff went over their way to help with all my needs in purchasing my new 2018 BMW M3 sedan More

by Greddym3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

BMW of Bakersfield responded

Greddym3, This is the type of experience we love hearing about! Thank you for taking the time to comment on the 5 Star service you received during your purchasing experience. Our staff strives to provide service that exceeds expectations, so we appreciate you letting us know we are succeeding. We hope you have a wonderful day and we look forward to your next visit! Your BMW of Bakersfield Team

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