Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Bakersfield
Bakersfield, CA
254 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 254 reviews
June 05, 2024
Thank you for always helping. Amanda in service is awesome and amazing. Thank you so much Amanda in service is awesome and amazing. Thank you so much More
by MANDEEPSDH7
Verified Customer
Helpful June 05, 2024
False advertising on the internet and things that were not disclosed (by salesman) prior to my long commute to see the vehicle. Vehicle was stated to be in excellent condition and having certain options, not disclosed (by salesman) prior to my long commute to see the vehicle. Vehicle was stated to be in excellent condition and having certain options, Vehicle was missing the stock radio & its many functions HAD NO FM & AM RECEPTION, NO NAVIGATION, NO BACK UP CAMERA. NO SPARE TIRE. One factory key only, No owner's manual. There was and added security system also spliced into the vehicles high end electronics and they tried to charge me for it. More
by sheppardsauto
Employees Worked With
June 04, 2024
Sam in the service department was very professional. She was able to quickly determine the extent of service needed, and work with the insurance company to complete the work. She was able to quickly determine the extent of service needed, and work with the insurance company to complete the work. More
by M. Glover
Employees Worked With
Sam in Service
June 04, 2024
Mohsen was extremely professional and made the buying experience great. I will never buy from anyone else. experience great. I will never buy from anyone else. More
by BBOMBER95
June 04, 2024
My experience was very pleasant. Thank you to Mazen for getting me such a great deal! Thank you to Mazen for getting me such a great deal! More
by KCARRETE1234
Employees Worked With
June 03, 2024
My service advisor is such a helpful person. The dealership is over 200 miles from my home and with road construction always going on I am late for my apppointment he will still do the service. The dealership is over 200 miles from my home and with road construction always going on I am late for my apppointment he will still do the service. More
by KENLOU4
Employees Worked With
Scott, service dept. and the young ladies at the desk, I am not sure of their names.
June 03, 2024
Excellent dealership with excellent customer service and Amanda Dedones is an outstanding employee in the service department . She really takes good care of her customers. She has given me excellent service Amanda Dedones is an outstanding employee in the service department . She really takes good care of her customers. She has given me excellent service every time I have my car there for service! This is the only dealership and BMW service center I trust my car with. A+ service every time! More
by BAD-KITTY
Employees Worked With
June 02, 2024
Fast service, Scott was professional and friendly. It’s nice to work with him over the time I’ve had this lease and the lease before. I’m very satisfied with my service appointment It’s nice to work with him over the time I’ve had this lease and the lease before. I’m very satisfied with my service appointment More
by GARRETTSHIPES
Employees Worked With
Scott
June 02, 2024
This dealership hands down has the best customer service in sales and serve that anyone would ever want in a dealership. They definitely treat you like family. in sales and serve that anyone would ever want in a dealership. They definitely treat you like family. More
by HIPPYDAVE5
Employees Worked With
Other Employees :
Scott, Sam and Amanda in the service department.
June 02, 2024
My service advisor did a great job of finding me a loaner, and ensuring my vehicle was taken care of while it was still under warranty! loaner, and ensuring my vehicle was taken care of while it was still under warranty! More
by EV_T
Employees Worked With
Service Advisor Roger
