BMW of Palm Springs - Service Center

Service Department Stan was absolutely amazing in handling a simple service need. He was professional and knowledgeable about the issue and gave me some good tips. Th Stan was absolutely amazing in handling a simple service need. He was professional and knowledgeable about the issue and gave me some good tips. The dealership on the whole was clean and well laid out. More

OUTSTANDING Cannot say enough great things about Chris in Service (who helped me 99.9% of my troubles). Prompt, helpful, caring kind accommodating friendly knowle Cannot say enough great things about Chris in Service (who helped me 99.9% of my troubles). Prompt, helpful, caring kind accommodating friendly knowledgeable etc etc.(especially compared to my WORST LEVEL EVER IN 25 yrs with BMW ESCONDIDO- horrendous lying uncooperative refusals of paperwork copies scratching my brand new front bumper taking no responsibility and offering me no help including manager who refused to give me contact info of dealer owner as well as threatening to call the police - all while I attempted a fair & reasonable discussion that manager rolled his eyes at me in which I stopped mid convo to call him out on not even paying attention or listening to a word I was saying - WORST BMW DEALERSHIP ON THE PLANET). Palm Springs- in a league of their own. More

I3 service Chris fept me informed on a weekly basis Although it took over (2) months to repair My car Chris kept me informed. He kept me from getting upset. Chris fept me informed on a weekly basis Although it took over (2) months to repair My car Chris kept me informed. He kept me from getting upset. More

Very professional and kind Very happy with the professional service. And very happy with the work done in my car , highly recommend this dealer for future business. Thank you so Very happy with the professional service. And very happy with the work done in my car , highly recommend this dealer for future business. Thank you so much More

Great Service! I needed covered oil change and to find out why my BMW was making noise. They gave me a quick appointment time, explained to me the sound, changed oil I needed covered oil change and to find out why my BMW was making noise. They gave me a quick appointment time, explained to me the sound, changed oil and I was done in 2 hours at no cost to me. Shuttled me to a coffee house, I relaxed while they took care of my car. Provided a full report on all points checked on vehicle. Fast, effecient and honest. What more can you ask for! More

Excellent service !! I really recommend this dealership . Bmw Palm Springs has the best service ! Every time I come here .. it’s the very best care . Sandra in service I really recommend this dealership . Bmw Palm Springs has the best service ! Every time I come here .. it’s the very best care . Sandra in service is excellent in customer service .,.Vincent Saunders is an incredible shop foreman and always keeps my car running so beautifully . Ken Miller and Chris Hapner In customer service are so cool and professional and excellent . More

The best of the best Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful More

Excellent setvice Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. More

Sandy and Bobby are great! The best! Sandy kept me informed on the status of my car. Very nice staff at the service department. From the moment you drive up. Bobby is the BEST mechanic! Sandy kept me informed on the status of my car. Very nice staff at the service department. From the moment you drive up. Bobby is the BEST mechanic! More