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BMW of Westlake
Westlake, OH
4,612 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,612 reviews
June 23, 2025
John was great ? ? in providing answers to questions. No pressure in purchasing the vehicle. ? in providing answers to questions. No pressure in purchasing the vehicle. More
by joe19491950
Verified Customer
June 23, 2025
John Caruso is a great salesperson. Everything went smoothly and he gave me his personal cell phone number and said to call any time of the day if I had a question or problem!!! Everything went smoothly and he gave me his personal cell phone number and said to call any time of the day if I had a question or problem!!! More
by JOSEPH CERMELJ
June 21, 2025
Wonderful experience! John was able to get me a fair trade in and a great deal on my new electric vehicle. This is my second purchase here and I won’t go anywhere else. John was able to get me a fair trade in and a great deal on my new electric vehicle. This is my second purchase here and I won’t go anywhere else. More
by KLEWISDO
June 21, 2025
Not pushy at all, great service, in and out in less than an hour. I wouldn’t hesitate to go back. an hour. I wouldn’t hesitate to go back. More
by nanadiotis02
June 20, 2025
Haven't worked with the service department yet. They did clean some dirt off in the engine compartment. They did clean some dirt off in the engine compartment. More
by DMBURCL
Employees Worked With
June 20, 2025
Great to deal with. Very smooth transaction from test drive to negotiation to delivery. No high pressure sales pitch. Very smooth transaction from test drive to negotiation to delivery. No high pressure sales pitch. More
by DW21084
June 20, 2025
Outstanding service overall! Oil change completed in less than an hour and good customer service. Oil change completed in less than an hour and good customer service. More
by Monica
Employees Worked With
June 19, 2025
Always a pleasure working with Brittaney! She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to e She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to ensure my M4 Competition is properly maintained! More
by KevinPhamUSMC
